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Hideaway Resort

Certificate of Excellence
Ulle, Arugam Bay 32500, Sri Lanka
Hideaway Resort
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236 reviews from our community

Traveler rating
    163
    44
    13
    11
    5
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56
103
6
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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swanage united kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

After the long drive from Trincomalee, Arugam Bay felt like a bad choice for us - too many establishments squeezed into too small a space - until we walked into the gardens of The Hideaway. We experienced tranquility, good service and excellent food. We took a room over the reception area and were fully aware that it did not have... More 

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Stege, Denmark
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2015

we ordered 3 days stay but stayed in 5 days. The accommodation was tastefull. the kitchen combine Sri Lanka kusine and midditeranean. The Kithen itself (often a problem in these parts) was spotlesly clean and the service very charming. Exactley what we had hoped for after the mess in Unavantuna. We will be back,

Was this review helpful? Yes 1
Adelaide, Australia
Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 10, 2015

The Hideaway was recommended to us by a friend who stayed there in 2009. The place had a tropical feel to it and really down to earth, lovely detail with decorations, furnishings and objects. The food was to die for and if there is something I will take away with me from Sir Lanka it was the tastes of the... More 

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Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 9, 2015

The room we stayed in was very comfortable and cozy. We slept very well and enjoyed the window coverings which allowed us to sleep in nice and late. The staff here is super friendly and helpful and the food is amazing. French toast to die for and the best coffee!

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed January 27, 2015

It wasn't what we expected. The name of the place has a better vibe than the place itself! While it has an 'outdoor' feel to the property, it was not so clean. House cleaning needs improving !! Lots of cob webs, loads of insects, and dogs who bark all night. Beds are not the most comfortable. In the chill out... More 

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Sharon A, Owner at Hideaway Resort, responded to this review

Thanks for your one positive comment. Due to our off season we were working with a skeletal staff and may have not been up to par. However we are back in full swing and Hideaway is shining as it always does. Appreciate you keeping us on our toes! Best from the Bay! More 

Kandy, Sri Lanka
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 10, 2015

We stayed here for 4 nights during the off season so nothing was open. However we didn't need to leave the Hideaway. Amazing food, I mean amazing, 3 times the prices of the street food but seriously good. Super clean for a mostly open air resort. Staff friendly and constantly cleaning and sweeping. The rooms are basic but still comfortable.... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

We just stayed here for 1 night and although we really enjoyed it, we did have a few criticisms of the place. But first for the good things.....we really enjoyed the rooms, which were in keeping with the laid back, relaxed atmosphere of Arugam Bay. This is not a 5 star resort location and you will not find such places... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 19, 2014

Laid back "cool" vibe to the place and the restaurant is genuinely really good but you'd want to have a fair few beers on board to get any sleep. The bar is open late(ish), dogs bark all night and some sort of mammal was running on the metal roof of our hut trying to get into our room. The huts... More 

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Sharon A, Owner at Hideaway Resort, responded to this review

Thank you for your review Paul. Its most disconcerting that you decided to review us 11 months after you stayed with us as so much has changed since. Regarding the bar being open late, that is impossible as our bar is only open during high season and shuts down at the beginning of October. At the time of your visit... More 

Alstonville, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 11, 2014

We have travelled extensively through Asia and Europe and never experienced the " to cool" attitude of the management here, from the time we arrived we felt Sharon was " over " the whole season. Maybe we just arrived on a bad day or something .Her dog bit my forearm and drew blood the dog was allowed to wonder around... More 

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Sharon A, Owner at Hideaway Resort, responded to this review

Thank you for your feedback. Apologies if my attitude seemed 'too cool.' I am but human, and you probably caught me on a day I was worn down to the bone. Apologies furthermore for our beloved Zara's exuberance, who clearly picked up on your dog-loving energy and wanted to play first thing in morning. We have subsequently solicited a trainer/dog-whisperer... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 10, 2014

As the final stop of our 2 week trip we didnt think we could be any more amazed by the country or the people, however Hideaway was the best ending to a holiday you could ask for. The accommodation was beautiful, clean and in a perfect location for the main beach. The staff were some of the nicest people you... More 

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