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Residence Inn Denver Highlands Ranch

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93 Centennial Blvd, Highlands Ranch, CO 80129-2323
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1 room 1 guest
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Residence Inn Denver Highlands Ranch
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79 Reviews from our TripAdvisor Community

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Traveler rating
    37
    25
    9
    3
    5
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27
7
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • All months
    (79)
  • Mar-May only
    (13)
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    (26)
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    (29)
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    (11)
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Highlands Ranch, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at Highlands Ranch residence inn is first class. They made me and many of my colleagues feel at home during our transition from the east coast. The front desk crew went out their way to accommodate our back and forth schedules. The maintenance guy was super helpful and resourceful. The kitchen crew took great pride in the food... More 

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Columbia, Missouri
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband was traveling for business and we tagged along. The location is great (movie theatre next door, restaurants within walking distance). The staff is very helpful and attentive. The breakfast is quite good with many choices and the evening snacks are also good. The common areas are well maintained and the grounds are nice. Yes, the property does need... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

We were placed in room directly next to the "elevator maintenance room". The noise level in our room was so loud nobody was able to sleep the entire night. I notified several staff only to be told "Wow, that's too bad. I'm sorry." I suggested there should be a warning or advisory to stay in such a room so there... More 

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Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you for your feedback. Please know this information is extremely valuable and will be shared within the company. In regards to the overall condition of your suite, please know the entire hotel including all suites and public spaces will undergo a complete renovation late in 2015. We hope you give us a try post renovation! More 

Terre Haute, Indiana
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a tough one to rate. Wish there were separate scales for staff & facility. Staff would receive a 5, while facility a 3. Here's why. Staff: Receptionist: hospitable, respectful, helpful, knowledgeable Housekeeping: attention to details, quiet, quick, trustworthy Breakfast Chef & Attendants: diversified choices prepared tastefully, replenished often, service oriented, kept all aspects of breakfast area clean Maintenance:... More 

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Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback on both the staff and the facility. Please know your comments are valued and will be addressed within all departments of the hotel. In addition, please know in regards to the overall condition of the hotel, the entire property including all suites and public spaces will undergo a complete renovation late in 2015.... More 

Merrimack, New Hampshire
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 20, 2015

I am disappointed in this property and how it has been allowed to deteriorate. I have stayed at this property in the past (several years ago), and since I knew the property and area, decided to book again. This hotel can be rated average at best. It is outdated, tired, and in desperate need of some TLC. I have been... More 

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Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you for your feedback. Please know the entire property including all suites and public spaces will undergo a complete renovation late in 2015! Please accept our sincere apology that your stay was anything less than satisfying and hopefully you give us a try post renovation. More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
1 of 5 stars Reviewed July 14, 2015

Hallways smell, rooms outdated, pool outside, small, and DIRTY. Housekeeping doesn't understand English.Dirty bathroom and shower. TV signal horrible on a clear day no signal.Don't go here go to the Hilton Garden Inn across the street.

Was this review helpful? Yes
Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Dear Valued Guest, Thank you for your response and please accept our sincere apology that your stay was anything less than satisfying. Please know the entire property including all suites and public spaces will undergo a complete renovation late in 2015. More 

Lincoln, Nebraska
Level Contributor
160 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed April 24, 2015

We stayed here for work when the Hilton Garden Inn was booked. The hotel was okay but like the title it was average. They don't have a bar but you are able to buy some drinks from the front desk. They have an average continental breakfast that is lacking. It isn't terrible but if I can I would pick Hilton... More 

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New York City, New York
Level Contributor
195 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed November 26, 2014

Sad, pathetic, poorly managed Residence Inn – Not Marriott standard; Stand in dirty shower water; dirty sink, dirty rugs, dirty hallways, uncleanly & unhealthy Housekeeping practices. It is sad that Marriott and Residence Inn let’s there property deteriorate to the point that quality standards are breached, and normal hotel amenities become questionable and lacking. This property is lacking proper management,... More 

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Bryan M, General Manager at Residence Inn Denver Highlands Ranch, responded to this review

I sincerely apologize for your experience at Residence Inn Highlands Ranch. I would have liked to speak with you in person regarding your stay, but your time did not allow it. I have passed on your comments to my management staff to ensure that another guest does not experience the problems you did. It is comments such as yours that... More 

Lakewood, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 29, 2014

My apartment complex was remodeling, so the residences from our apartment building were given the option to stay at this location or with relatives, until the remodeling was completed. I liked our room, but the people staying in the 2 rooms directly across the hallway (they were traveling together) constantly slammed the door to their rooms, entering each others rooms... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed October 5, 2014

My experience at the Residence Inn Highlands Ranch was the worst I've ever encountered. I had booked two 2-bedroom suites for my sisters and I back in July. Our stay was Sept.26-28th. My family has stayed in Residence Inns 40 to 50 nights a year for more than ten years, but none of my three sisters had ever stayed in... More 

Was this review helpful? Yes 1
Bryan M, General Manager at Residence Inn Denver Highlands Ranch, responded to this review

I sincerely apologize for the inconveniences you experienced at Residence Inn Highlands Ranch. We do value your comments and strive to make every guests stay enjoyable and relaxing. It is through comments such as yours that make us stronger. Again, I do apologize for any inconveniences you experienced. Linda, Long General Manager More 

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