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Residence Inn Denver Highlands Ranch

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93 Centennial Blvd, Highlands Ranch, CO 80129-2323
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1 room 1 adult
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Residence Inn Denver Highlands Ranch
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90 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would like to compliment the night shift desk attendant. Toung was fantastic. He has a bright future! The hotel was in a great location close to restaurants and the city. The service by everyone was wonderful and very welcoming.

Helpful?
Thank Dools12
Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback. Please know your comments are extremely valuable and will be shared within the management team as well as the line employees! In addition, the entire property including all suites and public spaces will undergo a complete renovation early this year. We hope to see you again soon. More 

Washington DC, District of Columbia
Level Contributor
2,209 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 2,707 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I came down to Highlands Ranch for his business trip, and e found it to be good in many areas. After reading some reviews, I was not sure what to expect as far as cleanliness, but I was actually pleasantly surprised at how clean everything was. We had everything we needed as far as plates, pots, pans,... More 

Helpful?
1 Thank WhitO5214
Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback! Please know your comments are extremely valuable and will be shared within the management team as well as the line employees. In regards to the food and beverage, please know further training will be put into action for the hosts to ensure any and all guests are able to utilize the buffet at... More 

Ottawa
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 13, 2015

The Residence Inn has a great location, close to major thoroughfares, food and shopping. The hotel is clean and the staff very friendly. As a single lady traveling alone on business I felt safe. The buildings are key card locked and can only be entered by other guests. The breakfast buffet was fresh and plentiful. The evening receptions held on... More 

Helpful?
Thank OttawaPixie
Residence_Inn_Ops, Front Office Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback! Please know your comments are extremely valuable to us and will be shared with both the management team and the line employees. It is our responsibility to ensure each and every guest has a great experience when staying with us, and we utilize these comments to improve our service. Please know the entire... More 

Duncan, Oklahoma
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 19, 2015

Very nice suites. Full size refrigerator nice kitchen area, comfortable beds. Free breakfast with a good selection. Staff is very accommodating. Best of all is the location. Great restaurants within walking distance.

Helpful?
Thank Dana B
Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback. Please know your commens are extremely important to us and will be shared within the management team as well as the line employees. In addition, please know the entire property including all suites and public spaces will undergo a complete renovation early in 2016. More 

Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 15, 2015

When we got to the hotel Kayla was taking care of the front desk. She was amazing. Got us checked in quickly. She had great customer service skills and let us know we still had time to get breakfast as it was close to the time they were putting everything away. Unfortunately I did not get the name of the... More 

Helpful?
Thank Its4metoo
Residence_Inn_Ops, Front Office Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback. Please know these comments are extremely valuable and will be shared within the management company as well as the line employees. In regards to the overall condition of the hotel, please know the entire property including all suites and public spaces will undergo a complete renovation early in 2016. We hope to see... More 

Wichita, Kansas
Level Contributor
70 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 4, 2015

As a seasoned Marriott road warrior, this one has cornered the market on an excellent location in Highlands Ranch. Restaurants and even a movie theatre are within walking distance. Gas station is very close also. The room was clean, but the carpet was stained, and had holes in it in front of the bathroom sink. What I thought was interesting... More 

Helpful?
Thank 777believe
Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback. Please know your comments are extremely important to us and will be shared with both the management team as well as the line employees. In regards to the condition of the carpet and the toilet in your suite, the Engineering team has been notified and the necessary modifications will be completed. In addition,... More 

Dearborn, Michigan
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 29, 2015 via mobile

We spent five nights at this Residence Inn and we were very pleased with it. Our unit was clean, quiet, and comfortable. It is conveniently located near C470, shopping, restaurants, and other services. The staff was helpful and friendly. We will definitely stay here again.

Helpful?
Thank Donna A
Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback! Please know your comments are extremely important to us and we will share within the management team as well as the line staff. In addition, please know the entire property including all suites and public spaces will undergo a complete renovation in first quarter of 2016. Thank you again and we hope to... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 18, 2015 via mobile

I made a last minute reservation online for one nights stay. The rate was fair; I believe the rates fluctuate, with weekends being less than weekdays. Upon arrival & checking in, the woman at the front desk informed me that my card was declined. I was surprised by this & stepped aside to check my account balance. I most certainly... More 

Helpful?
Thank Janette M
Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback. Please know your comments and feedback are extremely important and will be shared with both the management staff as well as the employees. In regards to the credit card issue upon check in, please accept my sincere apology for the confusion and further training will be put into action for the Front Desk... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 17, 2015 via mobile

We moved from San Antonio and stayed in a 2 bedroom suite with our 5 kids the night before move-in day. It was clean, comfortable, and cozy with a gas fireplace. Our Boxer stayed with us as well. The staff was friendly. The rates were good. Very nice stay!

Helpful?
Thank Brownbears4
Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback! Please know all comments and feedback will be shared within the management team and the employees. In addition, the entire property including all suites and public spaces will undergo a complete renovation first quarter of next year. Thanks again and we hope to see you again soon! More 

Houston
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed October 1, 2015

Happy hour manager's reception M-W. Food and drinks available from one of the most welcoming hostesses I've ever come across. Thank you Maria for your hospitality. The kindness of the staff and convenience of location help over look some of the unfortunate hotel layout issues.

Helpful?
Thank Michelle C
Residence_Inn_Ops, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Thank you so much for your feedback. Please know your comments and feedback are extremely important and will be shared within the management team as well as the employees. In addition, please know the entire property including all suites and public spaces will undergo a complete renovation first quarter of next year. Thanks again and we hope to see you... More 

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