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Residence Inn Denver Highlands Ranch

3.0 of 5
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93 Centennial Blvd, Highlands Ranch, CO 80129-2323
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Residence Inn Denver Highlands Ranch
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Ranked #4 of 5 Hotels in Highlands Ranch
A recent review
3 of 5 stars reviewed 5 weeks ago
kerrycorcoran Lincoln, Nebraska
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73 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lincoln, Nebraska
Top Contributor
149 reviews 149 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed here for work when the Hilton Garden Inn was booked. The hotel was okay but like the title it was average. They don't have a bar but you are able to buy some drinks from the front desk. They have an average continental breakfast that is lacking. It isn't terrible but if I can I would pick Hilton... More 

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New York City, New York
Top Contributor
170 reviews 170 reviews
50 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed November 26, 2014

Sad, pathetic, poorly managed Residence Inn – Not Marriott standard; Stand in dirty shower water; dirty sink, dirty rugs, dirty hallways, uncleanly & unhealthy Housekeeping practices. It is sad that Marriott and Residence Inn let’s there property deteriorate to the point that quality standards are breached, and normal hotel amenities become questionable and lacking. This property is lacking proper management,... More 

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Bryan M, General Manager at Residence Inn Denver Highlands Ranch, responded to this review

I sincerely apologize for your experience at Residence Inn Highlands Ranch. I would have liked to speak with you in person regarding your stay, but your time did not allow it. I have passed on your comments to my management staff to ensure that another guest does not experience the problems you did. It is comments such as yours that... More 

Lakewood, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 29, 2014

My apartment complex was remodeling, so the residences from our apartment building were given the option to stay at this location or with relatives, until the remodeling was completed. I liked our room, but the people staying in the 2 rooms directly across the hallway (they were traveling together) constantly slammed the door to their rooms, entering each others rooms... More 

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed October 5, 2014

My experience at the Residence Inn Highlands Ranch was the worst I've ever encountered. I had booked two 2-bedroom suites for my sisters and I back in July. Our stay was Sept.26-28th. My family has stayed in Residence Inns 40 to 50 nights a year for more than ten years, but none of my three sisters had ever stayed in... More 

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Bryan M, General Manager at Residence Inn Denver Highlands Ranch, responded to this review

I sincerely apologize for the inconveniences you experienced at Residence Inn Highlands Ranch. We do value your comments and strive to make every guests stay enjoyable and relaxing. It is through comments such as yours that make us stronger. Again, I do apologize for any inconveniences you experienced. Linda, Long General Manager More 

Austin, Texas
Top Contributor
57 reviews 57 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 11, 2014

I needed to visit Littleton on short notice for a non-work event. I quickly arranged a room at this property using Marriott points. This property stands out from your usual extended stay for two reasons; 1) It's close proximity to Littleton 2) It has fantastic staff that go out of their way to help you out and to make you... More 

Was this review helpful? Yes 2
Albuquerque, New Mexico
Top Contributor
56 reviews 56 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 19, 2014 via mobile

Of all the Residence Inns I have stayed at this one is the poorest. It's not a horrible place, but it is missing some of the things that make a more typical Residence Inn a great place for busy travelers. Starting with the room, the kitchen was small but functional, and the overall living space was cramped. The main bed... More 

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Bryan M, General Manager at Residence Inn Denver Highlands Ranch, responded to this review

I am so sorry that you experienced a stay that was unsatisfactory. We are in the process of preparing for a complete renovation that will solve all of the items you encountered. We do take pride in our property and strive to make an enjoyable stay for all of our . Please accept my sincere apologies. Linda Long General Manager More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2014

Just stayed for a full week (Friday to Friday). We arrived very early at about 10:30am and although they were full the night before they quickly were able to turn over our room and allowed us check in by 10:45 am. This was a great relief as we were scheduled to meet friends for lunch at noon. The breakfast offerings... More 

Was this review helpful? Yes 1
Colorado
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 25, 2014

We used our points to book the room and received an elite status suite. The suite was well appointed and clean. On Mon, Tue and Wed nights the manager offers free snacks, wine and beer. Our stay was on a Wednesday night. The snacks consisted of brats and hot dogs with chips. The morning breakfast was hot with scrambled eggs,... More 

Was this review helpful? Yes 3
Rushford, Minnesota, United States
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 14, 2014 via mobile

The hotel was very nice. We stayed in a 2 bedroom for 2 nights. The breakfast was good. They are currently remodeling the lower floor on one of the buildings which did require some thought when picking a parking spot. We came in through the remodeled area once since it was the closest to our room. We ended up getting... More 

Was this review helpful? Yes 1
Bryan M, Manager at Residence Inn Denver Highlands Ranch, responded to this review

Hi Jill and Jason, Thank you for your trip advisor review. I am glad you had an overall pleasant stay with us. I apologize for the experience you had with the construction. We would definitely like to have you come back and stay with us again. Don't hesitate to reach out next time you're in town Bryan Miles Sales manager... More 

Wichita, Kansas
Top Contributor
85 reviews 85 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 19, 2013

Four of us stayed in a 2-bedroom suite for two nights. The room was very clean and comfortable, with up-to-date furniture, bathrooms, kitchen, and TV's (3 flat screen's). Another perk was the complementary hot breakfast every morning, which was very good both mornings we were there with many different options to choose from. My wife and I also used the... More 

Was this review helpful? Yes 1
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