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Extended Stay America - Denver - Tech Center - North

2.0 of 5
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5200 S Quebec Street, Greenwood Village, CO 80111
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1 room 1 guest
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Extended Stay America - Denver - Tech Center - North
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75 Reviews from our TripAdvisor Community

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    49
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Denver, Colorado
Level Contributor
123 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 1 week ago

I could not believe how terrible this hotel was. Upon opening the door we were greeted with a thick smoke smell that was almost unbearable. The room was absolutely filthy; carpets, walls, furniture. Everything. There was one towel in the bathroom and no soaps or anything like that. There was only one cup in the kitchen. To top it all... More 

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Denver, Colorado
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

This is an extended stay hotel, that claims kitchenettes that are stocked, but aren't. If you need more than one roll of toilet paper you have to go to the office, or extra towels, go to the office, or cups, or glasses, go to the office. If you stay less than a week there is no maid service, if you... More 

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denver
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was the most miserable experience. We stayed for 60 days and they didn't clean the room once! Upon booking and checking in, we were told we would receive a once a week cleaning. This NEVER happened. We have a dog so we tried scheduling multiple times and they reported they had no housekeeping services for longer stay people. The... More 

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San Diego
2 reviews
1 of 5 stars Reviewed 2 weeks ago

The price is few dollars cheaper than competitors, but many things are lacking...small room, one hand towel and one washcloth only, no coffee machine and no cups to even brush your teeth with, Ac worked but couldn't leave it at one setting to get a constant temp, wifi got very slow in evening hours, shower knob loose and half off... More 

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Tempe, Arizona
1 review
2 of 5 stars Reviewed 3 weeks ago

Poor service. Treat different customers differently. Made me wait an hour in the lobby to check in, even though my room was ready. Watched multiple others get checked in prior to 3. Multiple times waited in the lobby, during the middle of the day with nobody working the desk. Rooms were tolerable. Probably a 6/10. No kitchen towels. No kitchen... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago

The first room was a little dirty and not well maintained. The AC did not work at all. The room had an overwhelming smell of smoke and cleaner to try and cover it. I was told by staff they couldn't not smell it but it was so bad I had to wait outside until I could be moved to another... More 

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Huntington Beach, California
1 review
2 of 5 stars Reviewed July 20, 2015

The customer service was awful, the room was semi-clean, and the bathroom was horrible! The toilet was not cleaned but heavily used, the water pressure was non-existent, and you either got HOT scalding water or freezing water. Also the "fitness" room was just an empty spare room with two work out machines tossed in there.

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Manager_11525, General Manager at Extended Stay America - Denver - Tech Center - North, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, we are in the process of deep cleaning our rooms and making sure we are following preventative maintenance procedures. Additionally, I will be coaching our staff on the importance of providing professional... More 

Bozeman, Montana
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 12, 2015

This hotel is inexpensive, but you get what you pay for. For a hotel with a mini kitchen, you expect to be able to USE said kitchen. Nope, you have to go down to the front desk and ASK for the utensils for the kitchen. Without planning out your meals, you have no idea what exactly you need. Utensils should... More 

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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 1, 2015

This hotel was recommended to me by someone in Denver. I was shocked when I arrived and saw the deplorable room I had reserved. The check in area was not well maintained. That should have been my first clue. When I entered the assigned room, a foul smell and dingy appearance were the first things I noticed. Upon entering, I... More 

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Manager_11525, Manager at Extended Stay America - Denver - Tech Center - North, responded to this review

Dear Sheridan, Thank you for providing us with details about your stay, I am sorry that you had an unpleasant experience with us. There is no excuse for the hotel conditions you experienced. I have updated the schedule for the deep cleaning and preventative maintenance of our hotel to ensure these concerns are addressed. I will work to better maintain... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2015 via mobile

I called to speak with someone about getting my discounts applied after checkout. The woman at the front desk was rude to me and hung up on me and wouldn't let me talk to the manager. So who knows if I'll ever get my discounts.

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