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DoubleTree by Hilton Grand Junction

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743 Horizon Drive, Grand Junction, CO 81506
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1 room 1 guest
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DoubleTree by Hilton Grand Junction
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732 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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Sacramento, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

I frequent this hotel on business and am always impressed with the professionalism and positive attitudes of the front desk staff. If you are fortunate enough to have Lisa or Leslie check you in, you will be greeted with a smile and treated with the utmost respect. On my last visit I needed change to tip our driver prior to... More 

Was this review helpful? Yes
Ruth G, Front Office Manager at DoubleTree by Hilton Grand Junction, responded to this review

Thank you for the review on TripAdvisor. We are delighted to hear that Lisa and Leslie had such great customer service. They will get recognition for their hospitality. Thank you for being a loyal guest and we will see you the next time you are in town! More 

Highlands Ranch, Colorado
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel and staff. Comfortable beds, and pretty interior. We enjoyed our visit very much and would recommend this hotel. We were only here one night for a wedding, but it was extremely comfortable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ruth G, Front Office Manager at DoubleTree by Hilton Grand Junction, responded to this review

Thank you for giving us a review on TripAdvisor. We are happy to hear you enjoyed your stay with us during the wedding you attended. We look forward to your return! More 

Spring Lake, Michigan
Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel itself was very nice. Good front desk staff. They have nice facilities for weddings and conventions both of which were going on at the time. The rooms were above average. Very comfortable bed. The only issue we had was with the breakfast service.Our server was terrible. She forgot our coffee, omelet slips and finally the check. There was... More 

Was this review helpful? Yes
Ruth G, Front Office Manager at DoubleTree by Hilton Grand Junction, responded to this review

Thank you for your review on TripAdvisor. Although, we are happy to hear you enjoyed the hotel, I apologize for the lack of service in the restaurant. This is not typical for our staff and the restaurant manager has been made aware. We value your business and hope to see you the next time you are in the Grand Junction... More 

Thornton, Colorado
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife planned a 2 night stay here at the end of August for my 40th birthday. She booked a King Jr Suite with a whirlpool bath. When we checked in, the staff at the front desk was very friendly and because it was my 40th, gave us coupons for breakfast which we very much appreciated! I'm a HH Silver... More 

Was this review helpful? Yes
Ruth G, Front Office Manager at DoubleTree by Hilton Grand Junction, responded to this review

Thank you for reviewing us on TripAdvisor. We are very happy to hear that your birthday turned out so well and that Lauren could make it right. She will get recognized for this. We hope you spend your next birthday with us. Happy 40th! More 

Phoenix, Arizona
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Out-of-town DH and I, and cousin-couple, were attending a wedding located at the hotel. I used our Hilton Honors to do on-line reservations for both couples at a great price -- same as wedding party -- but which also included breakfast for all four of us for three days. A very good value. At the last minute, we decided to... More 

Was this review helpful? Yes
Ruth G, Front Office Manager at DoubleTree by Hilton Grand Junction, responded to this review

Thank you for giving us a review on TripAdvisor. We are happy to hear you enjoyed your stay with us and that Heather made you feel welcome. She will be recognized for her hospitality. We're also glad you were able to enjoy our cute downtown. Come visit us again when you are in the Grand Junction area! More 

Charlotte, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Granted, we booked this hotel at the last minute as we drove into Grand Junction being an Honors member, we used our points to pay for the night's stay. First, I have never stayed in a Doubletree that wasn't all suites, I was not aware they existed. Lesson one. We were relegated to a 6th floor corner room with hardly... More 

Was this review helpful? Yes
Ruth G, Front Office Manager at DoubleTree by Hilton Grand Junction, responded to this review

Thank you for taking the time to write a review on TripAdvisor. I apologize our hotel was not as you expected. We try our best to put every Hilton Honor's member on the 7th and 8th floors. I apologize we were not able to. We thank you for your business and hope you return. More 

Cheyenne, Wyoming
Level Contributor
420 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night on Aug 23. The room was clean and very nice. WiFi was spotty, but that is usually because a lot of people are on it at one time. Located right off the Interstate, and close to restaurants and gas stations. There is also a restaurant in the hotel. I would stay here again.

Was this review helpful? Yes
Ruth G, Front Office Manager at DoubleTree by Hilton Grand Junction, responded to this review

Thank you for your review on TripAdvisor. We are happy to hear you enjoyed your stay with us. We look forward to you returning when you are in the Grand Junction area. More 

Colorado, United States
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are very comfortable and clean. Location is near the interstate but you can't hear it from rooms. Location is a little difficult as you turn again right after interstate. Staff was friendly when checking in.

Was this review helpful? Yes
Ruth G, Front Office Manager at DoubleTree by Hilton Grand Junction, responded to this review

Thank you for reviewing us on TripAdvisor. We are happy to hear you enjoyed your stay with us! I apologize you had issues getting to us. We look forward to seeing you when you return. More 

Castle Rock, Colorado
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had to give an average because what was nice was great, but what wasn't nice was really poor. It is a beautiful property has a great restaurant with very helpful staff. The pool is under-sized for such a large hotel, especially on the weekend in summer. From the website pics, it looked a lot bigger. Surprised the room wasn't... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Ruth G, Front Office Manager at DoubleTree by Hilton Grand Junction, responded to this review

I apologize your room was not ready when you arrived. I have also addressed the front desk about your experience at check in. We truly appreciate your business and hope you return the next time you are in the Grand Junction area. More 

1 review
2 of 5 stars Reviewed 2 weeks ago

We arrived at The DoubleTree at 5:00pm and our room was not ready. Check in is at 3:00pm but yet we had to wait another 1/2 hour for our room to be ready. Also, we spent over an hour in the Sports Bar and were completely ignored by all the servers - who even came numerous times to the table... More 

Was this review helpful? Yes
Ruth G, Front Office Manager at DoubleTree by Hilton Grand Junction, responded to this review

I am truly sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope... More 

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