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Qualilty Inn & Suites Golden/Denver West/Federal Center

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11907 W 6th Avenue, Golden, CO 80401 (Formerly Fairfield Inn)
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Qualilty Inn & Suites Golden/Denver West/Federal Center
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Qualilty Inn & Suites Golden/Denver West/Federal Center
Qualilty Inn & Suites Golden/Denver West/Federal Center
Qualilty Inn & Suites Golden/Denver West/Federal Center
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12 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Tres Piedras, New Mexico
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

The night manager is Very Rude and Inconsideration. They do not respect their guests. The noise level is very high, a very busy highway right outside your room. The rooms are Over Priced for the service you receive.

Was this review helpful? Yes
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review

Thank you for taking the time to respond and provide feedback. I apologize for the bad stay and noise level you had. My staff is trained to handle noisy guests and will provide some more training so that this does not happen in future. This hotel does not have rooms that face the hwy that is our hotel next door.... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 14, 2015

When I arrived the front desk people were very friendly. There was some construction going on and it was inconvenient. The rooms were clean. I didn't have any disturbances the two nights I was there, but there was one morning where I woke up early to go somewhere for the day and the construction workers had their music blaring a... More 

Was this review helpful? Yes
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review

Thank you for providing valuable feedback. I will share this with our staff. I am glad to report that all construction is done for the season and look forward to a great summer. Come stay with us again if in the Golden, CO area. Kind Regards, Scott Leischner GM More 

Florissant, Colorado
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 15, 2015

stayed here because of location to light rail station with easy access to downtown Denver without having to drive and find parking. room was large and very clean. my only complaint was the room lacked an alarm clock. notified front desk upon departure.

Was this review helpful? Yes
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review

Your feedback is important and I thank you for taking the time to provide it. I apologize for your room not having an alarm clock and will have maintenance fix this problem. Come see us again if in the Golden, CO area. Warm Regards, Scott Leischner GM More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

My sister and I were at this hotel for a week. Amar,Herman,Stephanie,Brittany and the sweet Young Lady that made breakfast great everyday (sorry I didn't get a chance to get her name) and ALL the House keepers were so wonderful we were in Colorado from different states to see our Mom before she died they made it bearable. Even though... More 

Was this review helpful? Yes 1
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review

Thank you for taking the time to respond and provide feedback. Will have all staff members mentioned review this. Will pass along the positive comments to the staff. Also glad to report all the renovations are complete at this time. Come see us again in the future, Best Regards, Scott Leischner GM More 

Houston, Texas
Level Contributor
176 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed March 1, 2015

The breakfast was miserable, eating area small and place was under construction when there so they had room number signs on the doors taped. The hotel is older and had to turn the AC unit off because it was too warm in the room or too cold. I elected to put more clothes on. Old run down hotel that I... More 

Was this review helpful? Yes
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review

I apologize for the construction mess and am glad to say that all messy hallway repairs are complete and will no longer have to deal with it. Areas of concern have been addressed. Would like to see you give our hotel another chance in the future to see all the improvements. Kind Regards, Scott Leischner GM More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 18, 2015

We booked this hotel online because of vicinity to family. We had a terrible experience there and made a point to bring the problems up to the general manager as well as the owner. We were passed on to head housekeeping to tell her what needed to be done. When you own a business, that is your responsibility and not... More 

Was this review helpful? Yes
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review

I apologize for your terrible experience. As a group we the staff have reviewed your comments and thank you for taking the time to provide them. Our staff has been training extensively to handle the situations that resulted in your bad stay. We have addressed all areas of concern and if you choose to give us another chance we are... More 

Grand Junction, Colorado
Level Contributor
216 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed December 29, 2014

This former "something else" is undergoing a renovation. The outside of the building is complete and the inside is not. Had we known, we probably would have chosen elsewhere, but other than aesthetics, it did not really impact our stay. For now it is clean, convenient, inexpensive with a friendly and accomodating staff. We were surprised and pleased with the... More 

Was this review helpful? Yes
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review

Thank you for taking the time to respond and provide valuable feedback. We are working hard to improve the hotel and the renovations we are doing should be a minor impact to the guest and will be finishing fairly quickly. Come see us again if in the Golden, CO area. Kind Regards, Scott Leischner GM More 

Fort Collins, Colorado
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 16, 2014

Looks and feels like a Comfort Inn with the "quality" name. First room on top floor had strange low rumbling noise! New room had broken bulb in lamp, the caulk in the tub was starting to show wear, tub drained slow, stopper was broken. Upside good location and comfy bed.

Was this review helpful? Yes
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review

Thank you for taking the time to respond to our online survey. Will use your responses to help better the hotel and hope to see you again in the future. Kind Regards, Scott Leischner GM More 

Auckland, Auckland, New Zealand
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 24, 2014

great hotel if you are going to a show red rocks as they have a shuttle service for $20 - extremely handy!! Hotel itself is clean + tidy and the staff were very helpful + friendly. walking distance to trains (or the shuttle can drop you to them) if you wish to go to LoDo area etc

Was this review helpful? Yes
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review

Feedback is important to my staff as it helps us focus on areas that need attention and areas that we excel in. We appreciate you taking the time to provide it and the positive feedback will be passed along to the staff. Come see us again when you’re in the Golden, CO area. Best Regards, Scott Leischner GM More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 19, 2014

I had booked this hotel for a birthday trip with my boyfriend, through travelocity for a really great rate... However, after the experience we had at this place I would have spent the extra money to avoid this place. The first room they put us in was COMPLETELY dirty from the previous guest... No joke. We went to inform the... More 

Was this review helpful? Yes 3
William L, General Manager at Qualilty Inn & Suites Golden/Denver West/Federal Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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