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Glenwood Suites

3.0 of 5
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2625 Gilstrap Court, Glenwood Springs, CO 81601
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1 room 1 adult
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272 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

I made a reservation that I confirmed with a credit card, and this hotel charged me for the four night stay at the time of the reservation. I am out over $500. Who does business this way? I tried to get a refund from both the hotel and the booking agent and both refused. Horrible customer service.

Helpful?
Thank Suzanne S
Tempe, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for one night after skiing at Snowmass. It is in a great location, right next to the freeway. We got the 2-bedroom suite and I was somewhat impressed. There were some maintenance issues that should have been addressed before we checked in... our bathroom light was burned out and one of the televisions in the room wasn't... More 

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Thank Tommy C
Denver, Colorado
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We decided to take a 24hr getaway to Glenwood Springs and found this place was running a Groupon so we gave them a shot. We were pleased with our room; a spacious 2 King bedroom suite that was well appointed and impeccably clean. Front desk staff was friendly and helpful. I was a little concerned about being on the first... More 

Helpful?
Thank mountain_nan73
Hazlet, New Jersey
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 6, 2016

We were passing through Glenwood Springs and decided to try out this hotel. Glad we did the front desk was extremely friendly and helpful. They have coffee and hot chocolate to help yourself to as soon as you walked in. This was a bonus because it was freezing out! The rooms were large. We had a room with a king... More 

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Thank EThompsen23
Cheney, Washington
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 6, 2016

We booked a room here on my husband's birthday. Upon arrival, we were pleasantly surprised by a fabulous upgrade. We were notified that we were upgraded from a standard room to a 2 bedroom suite, because it was his birthday. I'm sure it was really due to business reasons but whatever the reason, it was really nice. The staff was... More 

Helpful?
Thank hap666
Colorado Springs, Colorado
1 review
1 of 5 stars Reviewed January 4, 2016

I booked two rooms at this hotel. The main manager double booked my room by allowing the exiting party to stay. When I checked in they actually gave me keys to open the door when the other party's belongings were still in the room. We actually alerted them to the situation. Clearly room physical security is not understood or a... More 

Helpful?
Thank CandiceCordero
Pueblo West, Colorado
1 review
5 of 5 stars Reviewed December 29, 2015 via mobile

My husband and I stayed at the Glenwood Suites from a Groupon for our 30th anniversary, December 20-22, 2015. Very nice and clean hotel plus breakfast was hot and ready every morning, and that came from my husband who hates to stay anywhere. The staff was very friendly and helpful. The morning we left to head home it was snowing... More 

Helpful?
Thank Lisa S
West Jordan, Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015 via mobile

Me and my boyfriend went down to Glenwood springs last weekend an the hotel was great! The bed was comfy we got a great price and managers and staff were all really nice and helpful. It was our first time visiting Glenwood and they gave use some great suggestions and check out wasn't till twelve. which was great cause we... More 

Helpful?
Thank Alexis_513
Ohio
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed November 28, 2015 via mobile

We really enjoyed our stay at this hotel! We got our room at a very reasonable rate and it was really clean! I believe it was the manager that was helping us at the front desk and he was super nice! The continental breakfast was excellent! It features a wide variety of food. We loved it! The room was also... More 

Helpful?
Thank kylie1990
Loveland, CO.
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

No complaints. Had a great stay. The reason we picked this hotel was strictly due to the low price. We were hesitant to go cheap because we'd stayed many other high dollar places in Glenwood in the past. We were pleasantly surprised at how nice it was. Very clean. There is a significant breakfast. Many options. Glenwood Suites has quite... More 

Helpful?
Thank Melicent
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