From the first phone call to make a reservation, to checking out on our second stay, I can't begin to express how wonderful the staff is here. The room for 2 adults and 2 "bigger" kids (12 and 15) - was a comfortable size. Included a small refrigerator. The indoor pool is more geared for the younger set, but pool... More

absolutely wonderful place! the front desk staff is amazing, very friendly! we stayed in the king master suite, it was very nice, very well worth the money. thanks again for the wonderful stay! More

Great place, can't say enough about the staff and quality of the accommodations. We arrived late and the were immediately offered a later checkout option for the following day and invited to enjoy the pool for it's last hour (it's open until 11pm). In addition to being a great hotel, its ideal location allows you literally to board a cable... More

The hotel has been consistently clean and friendly. The rooms are well laid out and have always been clean. I've stayed here on and off over several years (they subscribed to a franchise before - but now are more independent). I think the new Hotel Glenwood Springs is better without the franchise. The only weakness are the noisy doors, which... More

Our 3 kids under 5 found this to be the highlight of the trip. Great pool! Shallow water entry area for my 8 month old, tiger slide and rock fountain for my 4 year old, a fast splash slide for my 5 year old, and a large hot tub for my husband and I to relax in. Great staff -... More

The first thing I noticed when I stepped into the lobby was a member of the hotel staff watching a cartoon with a couple families that were all huddled under blankets on various furniture around the fireplace area. The guy with the hotel flashed a friendly smile and quickly helped us check in. I immediately recognized the name "Solomon" from... More

We have stayed at this hotel several times, and it is always clean and well kept. This is the first time we have stayed since it switched from the AmericInn. The good: The pool is great for the kids. The waterslide is a hit. The water is a little chilly, but the kids only notice that for a short time.... More

The kids loved this place because of the pool. It has a corkscrew slide and a basketball hoop, plus an area for younger kids. The hotel is in good condition as well, typical 3 star type hotel, but the beds were a bit too hard for my husband and I. The breakfast was very boring, only 3 cereal selections, boxed... More

We were greeted by a wonderful smile and friendly face, Christian, on reception. The indoor pool was a wonderful treat for our 10 year old son. He made the most of it and went in every day. A fabulous location for the gondola and Glenwood Caverns Adventure Park. Every evening there are hot cookies on reception for everyone! A great... More