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Hotel Glenwood Springs

Certificate of Excellence
2.5 of 5
Hotel website
52000 Two Rivers Plaza Road, Glenwood Springs, CO 81601 (Formerly AmericInn Lodge & Suites of Glenwood Springs)
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Hotel Glenwood Springs
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Ranked #4 of 23 Hotels in Glenwood Springs
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Tim S Henderson, Colorado
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363 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Henderson, Colorado
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is return trip to this hotel and was pleasantly surprised on a discount for a returning customer. The discount allowed us to upgrade to a suite for a reasonable price just a little more than a single room rate. This is the first suite that my family has ever stayed in and was a great experience too boot. The... More 

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De Beque, Colorado
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The beds are awesome. Indoor mini water park. Right next to the gondola that takes you up the the adventure park on top of a mountain. Near the white water rafting/campgrounds resort. We did everything there. Hotel receptionistswere helpful and friendly. The hotel was pet friendly. :D

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Reno, Nevada
Level Contributor
1 review
1 of 5 stars Reviewed 6 days ago NEW

Why this place gets a 4.5 rating. The chlorine smell in the lobby was eye watering. The hallways were dirty. And the room left a lot to be desired. Ugly furniture. Filthy floors. And I don't think they changed the sheets. But after moving all our stuff in and the long day we'd had we were too tired to deal... More 

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Roger S, Manager at Hotel Glenwood Springs, responded to this review

Dear Welbee66, We pride ourselves on providing a very clean, warm and friendly environment for all our guests. We apologize for not meeting your expectations. Our team has a very strict cleaning schedule and all of our rooms are inspected prior to arrival with our public areas maintained throughout the day. I would welcome the opportunity to speak with you... More 

Saint Louis, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a great stay at Hotel Glenwood Springs, the staff were so friendly and so much help with all of our questions. You can't beat the location of this hotel, we brought two big dogs and the park across the street was so much fun. Very dog friendly!!

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was great. We needed a place to stay that could accommodate our dogs and this was one of the few hotels that would allow them. The front desk staff was extremely courteous and very helpful wtih suggestions on times and places to go. The only down side was this hotel was a little pricey. The room was great,... More 

Was this review helpful? Yes 3
Charlotte, North Carolina
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this hotel rather than our usual Hampton Inn because of the water park. Probably not worth it. Our first room had a visibly dirty blanket and broken lock. We were moved to a larger suite for no extra charge which was a nice accommodation, but the beds and pillows are cheap and not comfortable. The free breakfast was... More 

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Roger S, Manager at Hotel Glenwood Springs, responded to this review

Dear GTHC, I'm sorry to see your recent stay with us was not a memorable one. While we did our best to rectify the situation with the broken lock by giving you a complimentary upgrade to a suite, it appears the other issues you mentioned resulted in a less than satisfactory stay. We are currently making improvement to the rooms... More 

Omaha, Nebraska
5 of 5 stars Reviewed 2 weeks ago

Our stay was a great success. Front desk staff goes above and beyond to help with any questions or issues. My grandkids and nephew really enjoyed the pool. Location is right next door to access to adventure park.

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Roger S, Manager at Hotel Glenwood Springs, responded to this review

Dear P C, Thank you for staying at the Hotel Glenwood Springs! We are so happy to see you, your nephew and grand children all had a memorable stay. We look forward to serving you again in the future. Sincerely, Roger Smith More 

Colorado Springs, Colorado
5 of 5 stars Reviewed 2 weeks ago

Perfect stay for our family. We wanted a very kid and pet friendly getaway and I can't imagine it better anywhere else. Super friendly staff and very accommodating. Big shout out to Jimmy at the front desk! They treated our big bully dog as a guest. Our kids, 6 and 8, loved the pool and adventure park. We will definitely... More 

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Roger S, Manager at Hotel Glenwood Springs, responded to this review

Dear Tinya D, Thank you for your kind review. We love to see that you children and dog enjoyed your stay! We look forward to seeing you again in the future! Sincerely, Roger Smith More 

Colorado Springs, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

the staff at this hotel are the friendliest and most helpful that i have encountered at any hotel in this country. every thing i ask for was handled promptly and always with a smile. the tram to the adventure park, our primary reason for visiting glenwood springs, was right next door. tram tickets and admission to the park was taken... More 

Was this review helpful? Yes
Roger S, Manager at Hotel Glenwood Springs, responded to this review

Dear Robert P, We are thrilled to see you had a memorable stay with us, all of the staff truly appreciate your compliments! We look forward to serving you again in the future. Sincerely, Roger Smith More 

Parker, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed at Hotel Glenwood Springs before with the family and had great time so we decided to return. When we arrived they did not have our reservations. I booked at the wrong hotel. (Be careful when you book). I had booked at the Glenwood Springs Inn instead:(. They have almost the extent logo and website. Savanna told us... More 

Was this review helpful? Yes
Roger S, Manager at Hotel Glenwood Springs, responded to this review

Dear Tana B, We were thrilled to see you again at the Hotel Glenwood Springs. Despite the unfortunate start we are so happy to see you and your family enjoyed your stay and took full advantage of the new Family Game Room. I really appreciated your children's help in quality checking the Nintendo WiiU :o) Savana, myself and the rest... More 

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