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Holiday Inn Express Glenwood Springs

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501 W. 1st St., Glenwood Springs, CO 81601
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Holiday Inn Express Glenwood Springs
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171 reviews from our community

Traveler rating
    62
    62
    31
    11
    5
See reviews for
70
58
8
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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    (171)
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    (24)
  • Jun-Aug only
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There are newer reviews for Holiday Inn Express Glenwood Springs
See the most recent reviews
Denver, Colorado
1 review
5 of 5 stars Reviewed October 23, 2011

My wife & I would like to express our great experience while at the Holiday Inn Express in Glenwood Springs. We would like to single out Charlie , he really made us feel welcomed and valued. He went the extra mile to make us feel as comfortable as possible. This was on Oct 8th & 9th.

Was this review helpful? Yes
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

“Great guest service” Charlie, believes in providing a quality guest experience and exceeding expectations. Thank you for the comments. More 

Bloomington, IN
Top Contributor
57 reviews 57 reviews
32 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed October 5, 2011

I arrived exhausted after driving for hours in the pouring rain along with a ton of other people in the rush hour from Aspen. I was really stressed out and just ready to collapse when I got to the hotel. First off I was greeted with fresh cookies in the lobby. Then the very nice lady at the front desk... More 

Was this review helpful? Yes
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

“Best Hotel Ever!” Thank you for the amazing comments we look forward to your return visit. More 

Johnstown, CO
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 5, 2011

We totally enjoyed our stay at this hotel. The staff was especially friendly and helpful, especially the woman who attended the breakfast area. She made every guest feel special and went out of her way to make sure we were happy and well fed! The level of service she provided was top notch!

Was this review helpful? Yes
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

“Great place to stay!” Thank you for the comments and the feedback. More 

Denver, Colorado
1 review
4 of 5 stars Reviewed September 30, 2011

The Holiday Inn Express in Glenwood Springs has a great value for the price. The hotel staff are very friendly and care about their guests. The continental breakfast each morning is excellent and they keep the food supplied as long as the guests are coming into the great room. The rooms are average, but comfortable. The suite was an excellent... More 

Was this review helpful? Yes
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

We appreciate the feedback given in this review and are always anxious to hear comments from our guests so we may continue to improve our product and services. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 29, 2011

My husband and I, for my birthday, deceided to go to Glenwood since we hadn't been there since 1983 and as I love the mountains in Colorado. The hotel is in a great location and close to restaurants and the interstate. The room was clean and well appointed. The staff was friendly and very helpful with directions, where to dine,... More 

Was this review helpful? Yes
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

We appreciate the feedback given in this review and are always anxious to hear comments from our guests so we may continue to improve our product and services. More 

Aurora, Colorado
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 27, 2011

I was informed after checking in and unpacking, etc, that the "spa" / whirlpool was inop -- allegedly, the boiler inop for some time. It seems the facility has chosen not to repair in the foreseeable future 'cuz they can happily direct guests next door to another property with an indoor pool and spa. We had cancelled a different reservation... More 

Was this review helpful? Yes
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

We appreciate the feedback given in this review and are always anxious to hear comments from our guests so we may continue to improve our product and services. More 

Aurora, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 24, 2011

Me and my wife checked into our room, and room was decent, but we noticed that our pillows still had others people hair all over them. Lots of hair! very gross, looked like they just made the bed and that was it and didn't even change the sheets! Our bathroom was stinky and still had pee on the toilet for... More 

Was this review helpful? Yes 1
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

We appreciate the feedback given in this review and are always anxious to hear comments from our guests so we may continue to improve our product and services. More 

Cotopaxi
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 13, 2011

This hotel is conveniently located for the Hot Springs pool and many downtown restaurants. We have stayed there twice and have had a good experience both times. THe rooms were clean and well maintained. Debby

Was this review helpful? Yes
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

We appreciate the feedback given in this review and are always anxious to hear comments from our guests so we may continue to improve our product and services. More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 6, 2011

I agree with most of the other reviews about this hotel. The location is good, service is friendly, breakfast is OK. I just wanted to make other users aware that this hotel is a smoking hotel. If you book through a third party travel site that doesn't specify the room type, you run the risk of getting stuck in a... More 

Was this review helpful? Yes 1
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

We appreciate the feedback given in this review and are always anxious to hear comments from our guests so we may continue to improve our product and services. More 

Republic, Missouri
2 reviews
3 of 5 stars Reviewed September 1, 2011

It was hot and the pool was too dirty to swim. We complained and on the third day they had it cleaned, however that was our final day. Also our room was at the end of the hall and the trash can was overflowing the entire stay as well as the one in the laundry area.

Was this review helpful? Yes
hixglenwoodgm, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

We appreciate the feedback given in this review and are always anxious to hear comments from our guests so we may continue to improve our product and services. More 

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