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All 24 Glenwood Springs hotels

Holiday Inn Express Glenwood Springs

2.5 of 5 Hotel   |   501 W. 1st St., Glenwood Springs, CO 81601
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Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed August 8, 2013
DJRCanada Canada
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136 people have reviewed this hotel

Traveler rating
    54
    49
    21
    10
    2
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57
39
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10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Glenwood Springs
See the most recent reviews
Canada
Top Contributor
53 reviews 53 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 8, 2013 via mobile

Spent two nights here. Very good customer service. Julio at the front desk very helpful. Manager was vg too. Rooms comfortable. Beds good. Breakfast good although breakfast eating area is small. We ate on the patio Nxt to the pool. Good weather so this was ok. Overall better than avg hie. Well done

Was this review helpful? Yes
hixglenwoodgm, Manager at Holiday Inn Express Glenwood Springs, responded to this review

Thank you for your response DJRCanada, I will make Julio aware of his good customer service. Please come see us again. More

Colorado Springs, Colorado
Top Contributor
76 reviews 76 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 16, 2013

This hotel was fine. The rooms are clean and well maintained. The walls are really thin and make sure you are not close to the elevator which seemed to ding all night. The breakfast was good but the area was crowded. My husband said the eggs were better than usual. The location was good. It is a 15 - 20... More

Was this review helpful? Yes 2
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Thank you JaAnneV, thank you for your feedback. Please come see us again. More

Westminster, Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 8, 2013

The hotel is within walking distance to the Hot Springs pool and near shops and restaurants, downtown isn't that far with walking either. The hotel has 3 floors, a small pool and a free continental breakfast which is, eggs, coffee, juices, sausage, bananas, cereal, muffins, pancakes, toast, and cinnamon roll. The hall ways have a cigarette smell to them, but... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear Tyler F, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, We’re sorry we fell below your expectation regarding the cigarette smoke smell in the hallways and the shower experience. We will address these points. I... More

Perrysburg, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 24, 2013

I reserved a 2 queen suite that was suppose to be the larger suite with vaulted ceilings and a bay window. When I went into my room it was the regular queen suite. I brought it to the desk clerks attention and he told me that the room I had reserved MONTHS ago was already occupied. When I told him... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear Stacey r, Thank you for your feedback regarding your recent visit at our hotel. We are very disappointed to hear about your experience on your recent stay. We would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details so we have sent you a private message... More

Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2013

This hotel is ideally suited for a vist to the hot springs in Glenwood Springs. It's just a 10-minute walk away; best to leave your car at the hotel and take the short walk rather than look for parking nearer the pool. Overall my family and I had a comfortable stay. Andrew on the front desk was great at check-in.... More

Was this review helpful? Yes 1
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Thank you Nick C for your feedback, We are working to freshen up our rooms and the hotel in general. Please come see us again, Andrew has been a great employee here and continues to do an excellent job. More

Kansas City, MO
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 22, 2013

We enjoyed this hotel. This hotel was clean, newer and had a great breakfast. The location couldn't have been better. The hotel's backside was right across the street from Glenwood Springs Adventure Park and you could literally walk to it. If it wasn't too hot you could also walk a couple of miles down to the Glenwood Springs hot springs... More

Was this review helpful? Yes 1
hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Thank you for response FaylisaFox, We have improved our processes with our housekeeping department to eliminate forgotten towels, soap bars, tissue paper, refilling the coffee packets. Please come see us again and have a good day! More

Denver, Colorado
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 19, 2013

We stay at these properties due to the consistency, universally good condition, upgraded bedding...in other words their standards are good. Our recent stay in Glenwood Springs may show the chain is slipping. The lobby, hallways, and elevators were a mess and stayed that way over the entire weekend we stayed. The room was the normal clean and tidy, but the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear Pedestrian53, Thank you for taking the time to post a review of our property regarding your recent stay. Please allow us to apologize for the over all issues you had and any inconvenience the situation may have caused you. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality of... More

Fort Worth, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2013

The room was clean and the bed was comfortable. Everything worked in the room, the only strange thing was the bathroom sink was outside the bathroom? Other than that, very nice place to stay. The front desk was very helpful on places to eat and to have a drink at the end of the day. The price was very good,... More

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hixglenwoodgm, General Manager at Holiday Inn Express Glenwood Springs, responded to this review

Thank you for response BTrujillo3, Perhaps with our next renovation we can include a sink in the bathroom, please come see us again and have a good day! More

Colorafo Springs, CO
Contributor
14 reviews 14 reviews
3 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed June 16, 2013

I frequently stay at Holiday Express and am a platinum member of Priority Club and I am sad to let you know what I found: tile floor very dirty, top of closet shelf dirty, all high areas dirty,toilet flush handle broken, bath room wall paper peeling, rate and safety card missing, hair dryer not working, water in hot tub green... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear John G, Thank you for taking the time to provide feedback on your stay. It is unfortunate the conditions of the room prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Ankeny
Top Contributor
51 reviews 51 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 13, 2013

This hotel is like Title says. The room was clean and everything worked. The things that bothered us was they didn't replace any soap,coffee or shampoo. The breakfast was to last until 9:30, but when we got there at 8: 45 there were no hot items left and were told there would be no more. Went to desk to ask... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Glenwood Springs, responded to this review

Dear AnkenyDavey, Thank you very much for sharing your experience with us. It is nice to know that you noticed the cleanliness of the room. Please allow me to apologize for the inconvenience and negative impression you may have had over the lack of room and bathroom amenities and over breakfast hours. Rest assured that these issues will be looked... More

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Additional Information about Holiday Inn Express Glenwood Springs

Also Known As:
Holiday Inn Express Glenwood Springs Hotel
Holiday Inn Express Glenwood Springs Hotel Glenwood Springs
Holiday Inn Glenwood Springs
Glenwood Springs Holiday Inn
Address: 501 W. 1st St., Glenwood Springs, CO 81601
Phone Number:
Location: United States > Colorado > Glenwood Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#9 Business Hotel in Glenwood Springs
#16 Family Hotel in Glenwood Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Glenwood Springs 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Glenwood Springs (Aspen Area). Whether traveling on business or on pleasure, this Glenwood Springs Hotel is the perfect choice offering free Smart Hot Buffet Breakfast, free Complimentary Wireless High-Speed Internet and the best hotel value in the Glenwood Springs / Aspen area! Convenient location just four blocks from the famous Hot Springs Pool. Adjacent to the Glenwood Caverns Adventure Park, Glenwood Springs newest area attraction open year around . Conveniently located near Ski Sunlight Resort or enjoy Aspen / Snowmass Ski Resort just 40 minutes from the hotel. Many restaurants and entertainment venues within a few blocks of the hotel. Ask about our packages! Group room rates also available by calling the hotel direct. ... more   less 
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