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Red Lion Inn & Suites Fort Collins

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3808 E. Mulberry St., Fort Collins, CO 80524 (Formerly Sleep Inn)
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1 room 1 adult
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Red Lion Inn & Suites Fort Collins
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75 Reviews from our TripAdvisor Community

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Allentown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 28, 2015

Needed a place to stay Christmas day (Friday) to Sunday (2 days) while visiting family.... We had two kids and a puppy (I know, a lot). But we weren't looking for much. We were told it was pet friendly and "very nice". We showed up to have them tell us our pet was not allowed. My girlfriend had to use... More 

Helpful?
Thank Keith M
NRodriguez03, Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for your feedback and for being our recent guest. I was extremely concerned to read your comments, and I would like to start by offering you my personal apologies for the issues you experienced. Let me assure you that I have addressed these with the staff so that something like this does not happen again. I hope you... More 

Mankato, Minnesota
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed November 2, 2015

My husband and I booked this hotel for a trip through Fort Collins. It was just a place to stop and sleep on a trip through town. We were traveling late and did not arrive for check in until a little after midnight. We waited at the front desk for a while (the person at the front desk was behind... More 

Helpful?
Thank luckymuf06
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

We appreciate you leaving us feedback on your unsatisfactory stay so that we may improve our service. It is true that it is unprofessional and unacceptable for night employees to sleep on the job. It is also the responsibility of the employee to call the third party websites to find your reservation, not the guests. Please feel free to contact... More 

Travelers are raving about these Fort Collins hotels

Albuquerque, NM
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 29, 2015 via mobile

Booked at the Red Lion for a last minute trip. We arrived around 1am, the night auditor was not behind the desk, he was sitting in the easy chairs in the lobby. He came around and checked us in. Wasn't very friendly but at 1 am, who is. Woke up and ate breakfast in their breakfast area. Fresh waffles, fruit,... More 

Helpful?
Thank LandKCT
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for taking the time to leave us your feedback. I apologize that our night employee acted so unprofessionally. We are currently in the process of replacing our tvs so that we are more up to date. Under new management we are working on our training with our employees. Please stop by so we can extend you the hospitality... More 

Mulberry, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 18, 2015

....just came off a 6 night stay at this hotel and was not the least bit disappointed ....staff was very friendly ,room was clean when we checked in and kept clean daily...Shower was hot with lots of pressure.(My wife said it was the best hotel shower she'd ever experienced).We wanted something nice on a budget and got it!!! Plenty for... More 

Helpful?
1 Thank Dennis B
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for your review! Our housekeeping staff works very hard to make sure that every room is perfect for our guests. We are glad you enjoyed your stay with us and hope you come back! More 

Layton, Utah
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 13, 2015

The rooms were small, the showers extra small, They had free breakfast, with seating of about 12 people at a time. While we were there the elevator went out, and being senior citizen on the third floor it was very difficult, but they did let us move to first floor and helped moving our stuff down.

Helpful?
Thank Glennath
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for taking the time to leave us your feedback. It's true, our hotel is small, but we do try to keep it cozy and comfortable for our guests. I apologize that the elevator went out. We have since contacted the elevator company and are working to make sure that this doesn't become an issue for someone else. Come... More 

southern new mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 8, 2015 via mobile

Very slow check in..really old TV...remote not working...obviously untrained staff..smoke smell..badly fitting curtains allowed outside light in.....we made a very bad choice by reserving two nights here...marginally clean..a dump!

Helpful?
Thank puchteca
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

I apologize that your stay was so unsatisfactory. We are currently going through staffing changes that should ensure better training and hospitality service. Please feel free to contact the hotel if you wish to further discuss your stay. Thank you! More 

Fort Collins, Colorado
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 27, 2015

Hotel staff sucks. When I checked after midnight the clerk looked like he was sleeping and or maybe stoned (this is CO). He seemed confused and not able to operate the computer. The other front desk staff lied about the Internet service and said they had trouble tickets called into TDS - a call to TDS confirmed that was not... More 

Helpful?
1 Thank Brian W
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for taking the time to leave us a review about your experience with us. We apologize that the night staff was so rude to you. While it is legal to smoke marijuana in Colorado, we do NOT allow our employees or guests to do so on this property. As for the internet, we acknowledge that we have issues... More 

Cincinnati, Ohio
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 20, 2015

We stayed at the Motel for one week during a softball tournament. The Hotel could not offer early check in on Sunday morning because it was fully booked on Saturday and they needed all day to clean and prepare the rooms. However the Manager did assign me and my son adjacent rooms and took all our information so that when... More 

Helpful?
Thank Stanford R
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for your feedback! It sounds like you encountered issues during your stay. Thank you for allowing us to rectify the situation for you. I am happy to hear that you found Ruben so helpful! More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 23, 2015 via mobile

The place has some positive aspects: newer furniture, free breakfast, and it wasn't noisy. The biggest drawback was that it wasn't immaculately clean. The walls in the bathroom needed wiped down very badly and the shower had mildew. The carpet was old and looked stained. The room smelled fine, however. We just needed a place to "camp" for the night,... More 

Helpful?
Thank teacherextraordinare
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

Thank you for bringing the cleanliness of the hotel to our attention. We are working hard under new management to train our housekeeping staff. Things have improved immensely and we hope you stop by to see us again! More 

Eagle, Colorado
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 22, 2015

Poor guest services welcome; no air on in room when we arrived; clean tampon in AC vent which really ruined the first overall impression. Expensive for industrial location, old rooms, smelly hallways and questionable quality. For the price, I expect clean, updated and welcoming.

Helpful?
Thank Kimberly H
NRodriguez03, General Manager at Red Lion Inn & Suites Fort Collins, responded to this review

The condition you found your room in is absolutely unacceptable. Thank you for bringing this to our attention. We are diligently working with our housekeepers to improve the quality and cleanliness of our rooms. Thank you for your candid feedback. More 

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