We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Kiva Inn

Hotel website
Hotel deals
1638 E. Mulberry Avenue, Fort Collins, CO 80524
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN Kiva Inn
Professional photos View all
Browse nearby
BEST WESTERN Kiva Inn
BEST WESTERN Kiva Inn
BEST WESTERN Kiva Inn
Write a Review

252 reviews from our community

Traveler rating
    98
    87
    30
    17
    20
See reviews for
75
81
25
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (252)
  • Mar-May only
    (65)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (31)
All months
There are newer reviews for BEST WESTERN Kiva Inn
See the most recent reviews
Los Alamos, United States
1 review
4 of 5 stars Reviewed November 18, 2013

We stayed for a week on a house hunt in the area. We found the Kiva Inn a very pleasant experience. Even though they are in the process of some renovation, the did their best to make this unnoticeable to guests. I was happy to see them keeping the place up, Staff was very professional. My only notes to future... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Dear Guest, Thank you for staying with us and for your wonderful comment. It is always a pleasure see what a wonderful job the staff is doing to make everyone feel comfortable and relaxed while staying with us. More 

Greeley, Colorado
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 16, 2013

My fiance has his own business, and we are on the road 95% of the year. We got a good rate to stay at the Kiva Best Western, and when we first got there, it seemed nice. The hotel is currently being remodeled, and it needs it. The bed was hard, and the pillows were hard and lumpy. I was... More 

Was this review helpful? Yes
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Dear Valued Guest, I am sorry to hear that you had so many sleepless nights. My staff would have been more than happy to exchange your pillows and find you a bed that was more to your liking. A feeling of being stuck at a hotel is not the costumer experience that we strive for our guests. We would like... More 

Salt Lake City, United States
1 review
5 of 5 stars Reviewed November 9, 2013

I was in the area with my cat to go to the veterinary hospital. The staff at the Kiva were amazing. The night check-in woman was lovely and walked my cat while I unloaded the car. We both (the cat and I) appreciated that so much as she needed to stretch and I was tired. The room was comfortable with... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Dear Guest, Thank you for such a wonderful review. Your cat and you were very pleasant to have as guests at the hotel and we look forward to your future stays with us. More 

Cresco, Iowa
1 review
1 of 5 stars Reviewed November 3, 2013

Although the room was nice, we were not happy. Our plans had changed so we told the desk clerk 24 hours in advance that we would not be able to stay the 2nd night. They said they couldn't refund our money so I called the agency that booked us. They said they would OK the refund if the manager of... More 

Was this review helpful? Yes
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Dear Valued Guest, I am sorry to hear that your stay was ruined due to billing problems. We sincerely value you as a customer and would like to apologize for the confusion with the billing. Unfortunately working with internet companies has its ups and downs for both the hotel and the guest. We would like to offer you a discount... More 

Oxford, Mississippi
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 2, 2013

We wanted a place close to Old Town in Fort Collins and couldn't get satisfaction from the University Inn as to what room we could get. So, we opted to stay at the Kiva. The internet pictures were very helpful but it's location had us wondering when the pictures were taken and whether they were misleading. Our arrival dispelled that... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Thank you for such a wonderful review. We are happy to hear that you had a great experience while staying with us. Our staff main goal is to make each guest feel at home while they are staying with us. We look forward to your visits in the future. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 27, 2013

The staff was friendly when we arrived. The beds in the room were small and the pillows were lumpy. We were greatly surprised to discover that the shower and counter in the bathroom had not been cleaned. The hotel manager only deducted $10 which wasn't much considering the room rate was $103.95 + taxes. The continental breakfast was awful. The... More 

Was this review helpful? Yes
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

I am sorry to hear that your stay with us was less than enjoyable. We appreciate you comments and have addressed the issues you stated in your review so that in the future this does not happen again. We are also in the middle of doing a complete upgrade on the hotel and hope that you will come and see... More 

Saratoga
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 24, 2013

This hotel is a great place to stay. It's conveniently located close to the Newark airport and the Newark Penn Station. They provide shuttle service to/from both places. The train ride to/from New York is short and a good experience and by staying here & riding the train, and you will save lots which you can spend in New York.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Frisco, United States
1 review
5 of 5 stars Reviewed October 24, 2013

Loved the staff and friendly atmosphere at this hotel! They made our stay very comfortable and relaxed. We stayed during a cross country trip. They serve a full hot breakfast and the hotel is super clean and comfortable. We would definitely stay there again!

Review collected in partnership with Best Western

Was this review helpful? Yes
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Thank you for reviewing our hotel. As always it is a pleasure to hear that you enjoyed your stay and the feedback about the hotel is wonderful. With new items we have added to our breakfast it is nice to hear that you enjoyed the complimentary breakfast. My staff and I look forward to your visit in the future. More 

Centennial, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

The Kiva Inn is a quaint, comfortable inn with a staff that is totally caring and helpful. The accommodations were comfortable. Breakfast was a pleasant surprise - plentiful and well beyond Continental.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Thank you for the wonderful complements, I always like to hear how the guests enjoyed their stay with us. We are always striving to go above and beyond to make each guest feel as if they are at home. We hope to see you again the next time you are in Fort Collins. More 

Portland, OR
Top Contributor
57 reviews 57 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 21, 2013

I stayed at this hotel in early September. It's located near Colorado State University which makes it pretty convenient. The room was on the second floor and very comfortable. The only problem was that there is no elevator in the hotel so I had to lug my bags up the stairs. Directly behind the hotel is a sketchy looking mobile... More 

Was this review helpful? Yes
kivainn, Manager at BEST WESTERN Kiva Inn, responded to this review

Thank you for reviewing our hotel. I am sorry to read that your stay wasn't up to your full expectations. In the future we would be happy to locate you on the first floor, if this request can not be accommodate for some reason my staff and I are always happy to help with any items up and down the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Pool/beach area (1)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (74)
Viewed
Hotel & grounds (16)
Viewed
Pool/beach area (8)
Viewed
Business center/function rooms (5)
Viewed
Dining (7)
Viewed
Room/suite (18)
Viewed
Bathroom (6)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question