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Hilton Fort Collins

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425 West Prospect Rd, Fort Collins, CO 80526-2064
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Hilton Fort Collins
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Hilton Fort Collins
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511 Reviews from our TripAdvisor Community

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Traveler rating
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    182
    110
    40
    19
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158
100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Trempealeau, Wisconsin
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

My husband and his friends stayed here while on a "Guys Trip" for the Brewers Festival. The reservation process went really good but once they got there the issues started. Their cards failed to work frequently. The AC vents were so dirty and clogged they didn't ventilate amd cool the room properly. At the time we made reservations we paid... More 

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Arlington, VA, United States
4 of 5 stars Reviewed yesterday NEW

I was charged a $50 fee for checking out one day earlier than anticipated without notifying hotel 24 hrs. prior to departure (meeting finished earlier than scheduled during the morning of check-out date).

Review collected in partnership with Hilton Hotels & Resorts

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Albany, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I booked a reservation on AAA.com at the Hilton on Prospect Avenue in Fort Collins, CO for four nights in July 2015. At check-in, Nicole stated four times in a loud and demeaning tone that I did not have free internet. After her humiliating chastising, she gave me a card for "free internet for tonight" and when I brought up... More 

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NJ
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 2 nights in mid-June on business at Colorado State. This is a beautiful area. Recommend taking the mountain view rooms. Room was spacious. Bed was comfortable. 2 TVs in the one room a bit much but was nice. Good closet space. Clean room. Clean bathroom. Nice towels. Two bottles of water at check-in is a nice touch. Everyone... More 

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Harlingen, Texas
Level Contributor
4 reviews
3 of 5 stars Reviewed 6 days ago NEW

Clean hotel, nice room decor. Pricey breakfast ($30+ for my wife and I). Paid $50.00 for our pet birds to stay, a bit pricey which basically says pets not truly welcome. Had to setup HH Honors account for free internet access - shouldn't a $100 + dollar hotel have complimentary internet without much hassle? Room cleaning staff missed decaf coffee... More 

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Ned S, General Manager at Hilton Fort Collins, responded to this review

Thank you for the review on Trip Advisor and choosing to stay at the Hilton Fort Collins. We try to provide guests with many great amenities at a reasonable cost and do offer complimentary internet in the hotel lobby and Business Center. If your travels bring you back to Fort Collins, we hope that you will stay with us again. More 

Cincinnati
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I could not access the complimentary wifi from my room throughout my stay. I did not receive a room upgrade or breakfast vouchers despite my Diamond status with Hilton. The property itself is clean, updated, and has a good location next to the university. The other issue was my room appeared to have a "motion sensor" on the Air Conditioning... More 

Review collected in partnership with Hilton Hotels & Resorts

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Ned S, General Manager at Hilton Fort Collins, responded to this review

Thank you for taking the time to review us on Trip Advisor. We want to sincerely apologize for not addressing your Diamond status with Hilton. We have a concierge lounge located on the 9th floor that serves breakfast and hot hors d’oeuvres in the evening which is complimentary to Diamond members. We certainly hold maintenance issues of great importance, and... More 

Raleigh, North Carolina
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 4 nights for an academic meeting my husband had. As soon as we put our luggage down we noticed wind & small bugs coming into our room. The window to our 7th floor room had a cracked or missing seal. Also, there was a leaky faucet in the tub. The leak was fixed rather quickly. Since the... More 

Was this review helpful? Yes
Ned S, General Manager at Hilton Fort Collins, responded to this review

Thank you for reviewing us on Trip Advisor. We are in the beginning process of a hotel renovation and look forward to making our rooms more appealing and functional to our guests in the near future. Despite the window issues, we are glad to hear you enjoyed your stay and look forward to meeting your hotel needs in the future. More 

1 review
3 of 5 stars Reviewed 1 week ago

A/C didnt work for the 3 nights there. Bath tub didnt drain and they sent us to the wrong room. Keys stopped working daily. Pool celing is chipping away and looks like it might fall into the pool. They said they would fix all of our problems and give us a free movie but they never did.

Review collected in partnership with Hilton Hotels & Resorts

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Ned S, General Manager at Hilton Fort Collins, responded to this review

Thank you for taking the time to write this review. We apologize that you were not fully satisfied with your stay, as maintenance is of great importance to us, we will be reviewing the aforementioned issues throughout the hotel. From what you have said, the service you received was not up to our Hilton standards and we hope that you... More 

Lemont, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here while in town for a workshop at CSU. Check-in and out were easy. The property was nice and comfortable. Staff were great, especially the shuttle drivers which we used a great deal. Breakfast in the Executive Lounge was substantial and filling, and the view from the windows was awesome. I would stay here again if I have the... More 

Was this review helpful? Yes
Ned S, General Manager at Hilton Fort Collins, responded to this review

Thank you for the review on Trip Advisor. We are happy to hear that you enjoyed our facility and were pleased with our high standard of customer service. We look forward to being your home away from home, if ever back in Fort Collins. More 

Florida, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Old (very old) mattresses. Furniture is damaged in the rooms. :( Supposed to have a non-smoking room; which smelled of smoke (really bad). Room service the food was cold. On a positive note the staff were incredible; friendly and very helpful. Restaurant buffet was pretty good; a little skimpy, but clean and the food was fresh. Dinner: For some reason... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Ned S, General Manager at Hilton Fort Collins, responded to this review

Thank you for giving us your feedback on Trip Advisor. We apologize that we did not meet all your expectations during your stay. We are in the beginning stages of a hotel renovation and look forward to making our facility more appealing to our guests in the near future. We appreciate your kind words about our staff and look forward... More 

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