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Quality Inn & Suites

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4001 S. Mason Street, Fort Collins, CO 80525
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Quality Inn & Suites
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Quality Inn & Suites
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139 reviews from our community

Traveler rating
    78
    42
    13
    3
    3
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55
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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United States
Top Contributor
177 reviews 177 reviews
21 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

For hours the train whizzed by between 9 pm and 2 am and it sounded and felt as if the train was going through my room. This made it very hard to sleep. I was on the third floor and to reach my room I had to open a door that looked like the rest of the rooms on the... More 

Was this review helpful? Yes
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Dear AOneWold Traveler thanks for taking time to give us a review. I’m not sure that being lulled by the train would be the best way to fall asleep so I am with you when you say you wish there was no train! I really apologize for the lack of service you experienced and would love to have the chance... More 

San Diego, California
Top Contributor
171 reviews 171 reviews
155 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great reception and room service. Standard continental breakfast. The beds were good but I did wake up with a back ache....however take in to consideration that my back goes not react very well to most hotel beds. The entire staff was very, very accommodating and helpful with information about the area and recommendations of where to eat. No question that... More 

Was this review helpful? Yes
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for the review! We have done some pool room renovations and have installed new tile, so you will have to come back again and see how nice it looks. Have a wonderful day! More 

Rapid City, South Dakota
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is very clean and nice however there are train tracks running right behind the hotel. Last one for the evening ran at 10 pm and started back up at 530 am. Lots of shopping and restaurants around. Good breakfast.

Was this review helpful? Yes
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to write a review. I am always working to improve our facility and really appreciate your input. Next time you are out here look us up and I will make sure you are in an East facing room away from the trains. Thanks again and have a wonderful day! More 

Limeira, SP
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very Clean, Organized, and all the staff were very helpful, in every way. I will always use this fine Hotel for every stay in Fort Collins. Breakfast variety also was good. The room was spotless, the Mini-Fridge made noise and rattled, but after adjusting the temperature control, and centering the fridge to its original position, it was completely quiet. Most... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Thank you ForkU2 for leaving a review for our wonderful hotel. I will be the first to pass on the kind words to all of the staff. If you are ever in the area again please look us up! Have a wonderful day and happy travels! More 

Laramie
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The price was right, but the fridge was running really loud all night long, and the hotel is near train tracks so if you have a room on the backside (mountain view), and you are not used to noise from trains. Good luck trying to sleep. They run loud and constantly. The fridge was even more annoying. It would start... More 

Was this review helpful? Yes
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Dear Tonya I want to apologize on behalf of my entire staff for falling short of meeting your expectations on your recent visit. I would love the opportunity to make this right with you so if you could contact me at the hotel I would appreciate it. Thanks for taking time to write a review and I look forward to... More 

2 reviews
5 of 5 stars Reviewed February 17, 2015

This hotel was surprising! The room was large and had a sitting area, table and two chairs, mini frige and microwave. The bed was really comfortable with big fluffy pillows and a super comfy comforter. I would absolutely stay here again.

Was this review helpful? Yes
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Thank you Holly for reviewing our hotel. We just got in our new pillows and they are wonderful! I took a couple home to “test” and I don’t think I want to give them back. Thanks again and we will definitely welcome you back in the future. More 

Kuala Lumpur, Malaysia
Top Contributor
64 reviews 64 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 10, 2015

We stay at this quality inn about once every two months. The one thing we really like is that the windows open. In addition the view is stunning, and the location is perfect. We find the west facing rooms to be just perfect, great light in the morning and sun in the afternoon. We love this place !

Was this review helpful? Yes
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Thanks Charlie for adding the room tips. I am sure other travelers will enjoy the tip on choosing the best room for beautiful views of the mountains. I will pass on the review to my staff so they know how well they are doing at keeping the rooms clean and wonderful. Thanks again for taking some time to review our... More 

Denver, Colorado
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 2, 2015

We chose the King bed with the sofa (it looked exactly like the promo photo). Everything was very clean and modern. The breakfast consisted of the usual, plus eggs, bacon, and waffles. The eggs and bacon were not the greatest, but enjoyable for a hotel. The pool and hot tub looked super clean and comfortable, unfortunately, we didn't try either.... More 

Was this review helpful? Yes
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Thanks Amberjc for the wonderful review, you touched point on every aspect of our hotel with this review and I want to thank you for that. Have a wonderful day and we will see you next time! More 

Springdale, Arkansas
Top Contributor
97 reviews 97 reviews
29 hotel reviews
216 helpful votes 216 helpful votes
5 of 5 stars Reviewed January 16, 2015

Sometimes it doesn't take much to have a good hotel stay. Comfortable bed, good breakfast, nice location. But what can make a stay great are the little things. Friendly staff who go out of their way for you, small things you probably wouldn't expect, but they make a big difference. That's what happens at the Quality Inn in Ft. Collins.... More 

Was this review helpful? Yes 2
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Thanks for such a wonderful review! My staff joins me in thanking you for the kind words. Next time you are in Fort Collins come back and say hi, have a great day and happy travels! More 

Buena Vista
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 8, 2015

This was a nice, clean, comfortable place to stay. The staff was friendly and efficient. The only complaint we had with our room was that it was too hot, even though it was a frigid night. We turned the heater off, thinking it would cool down, but we had to open the window to be able to sleep. Our biggest... More 

Was this review helpful? Yes 3
Jayson B, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to review our hotel. I am always trying to improve our breakfast and value your comments. I am currently seeking options with our vendors to offer some different food for breakfast as well as some unique items. Thanks again and have a wonderful day! More 

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