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Comfort Inn and Suites Durango, Colorado

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455 South Camino del Rio, Durango, CO 81303
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Comfort Inn and Suites Durango, Colorado
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Comfort Inn and Suites Durango, Colorado
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514 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The location was very good. The staff were friendly and helpful (Laura, Heather) . The hot breakfast was excellent. Rooms were clean and comfortable. Unfortunately the safe in our room became stuck, with our valuables in it. Despite the late hour (10pm) the staff (David) came to our rescue and fixed the problem quickly and efficiently. I would definitely stay... More 

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Rochester, Minnesota
Top Contributor
63 reviews 63 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice, seemingly fairly new hotel. Our room was spacious, well furnished and comfortable. Bed and pillows were good. Nice vanity space around the sink. Breakfast was good - ham,eggs, hash browns - in an attractive room. Staff were very friendly and helpful. Good value.

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Albuquerque, New Mexico
1 review
2 of 5 stars Reviewed 1 week ago

The bed and pillows were great. Unfortunately, the walls are incredibly thin, making it quite noisy. We could hear word-for-word what the people in the rooms next to us were saying. At 1:00 am. Also, housekeeping decided to just completely skip our room on our first morning. The breakfast is ok-its hot, but low-quality--think frozen biscuits and dried egg mix.... More 

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Walter M, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

I am so sorry that your stay went so badly. Your neighbors must have been very noisy, and at 1 am we would certainly have investigated and made sure everyone was enjoying a peaceful evening. I wish we had caught it for you. We pride ourselves on providing a great night’s sleep and a hearty breakfast; it breaks my heart... More 

Peoria, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two nights at this newly remodeled hotel. The staff is great . They were friendly and helpful not only to us, but to evryone. The rooms are spacious, and clean. The breakfast was very good. There were two meat entrees each day in addition to the usual biscuits and gravy. Potatoes also were included. The person working the... More 

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Walter M, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

I am glad you had a wonderful two nights and two breakfasts with us. We really enjoyed hosting you and hope to see you again! More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

On arrival fresh baked cookies and lemon water in the lobby. Front desk person was helpful and friendly. Loved the room, appeared to be recently updated. Bed very comfortable, nice decor and the room was spotless. Included was a great free breakfast--eggs, waffles, cereals, biscuits and gravy, pastries, etc. About a 5 min drive to town center. We liked it... More 

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Walter M, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Of course we want to thrill all our guests, but it’s special when seasoned travelers like yourselves say we stand out above the crowd. The fresh baked cookies and lemon water, our friendly staff, updated rooms, the food and everything else is intended to be just a little extra special. Thank you for noticing and please come see us again. More 

Dallas, Texas
Top Contributor
63 reviews 63 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I spent three nights at this Comfort Inn. The suite was spacious and comfortable. There were plenty of towels, great AC/ heating system/ clean. Only one small complaint -housekeeping did not replenish coffee and lotion on our second night so left note for maid . Got back to room late and no toilet tissue (but we did... More 

Was this review helpful? Yes 1
Walter M, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

I am glad you enjoyed one of our king suites, but I sure am sorry that we didn’t get you coffee refills. I know how important my coffee is to me every morning, so I assure you I will get that addressed as I will the other important missing item. I am happy to see we left you confident that... More 

1 review
5 of 5 stars Reviewed 1 week ago

I checked in to my hotel in Durango CO, first, Matt greeted me and was extremely Professional and Courteous, from the moment you walk in, your at home, they know your far from home and go out of there way to make your stay the best, from fresh baked cookies, to a beautiful room, and a fine hot breakfast prepared... More 

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Walter M, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Thank you for the super review. Everyone from our owner to our front line team members really do try to give you the extras to make your sty memorable. I sure hope you get to come back soon! More 

Santa Fe, New Mexico
Contributor
17 reviews 17 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Conveniently located on highway 550, this hotel is reasonably priced, clean and comfortable. Complimentary breakfast is generous, and staff are accommodating. Like many chain hotels, noise between rooms can be a problem, but that of course depends on your neighbors.

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Walter M, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Thank you for the thoughtful and honest review. We do enjoy a convenient location just off the highway but still close to downtown, and we do pride ourselves on having good food and great people. We would all love to see you come back again. More 

Las Vegas, Nevada
Top Contributor
124 reviews 124 reviews
25 hotel reviews
169 helpful votes 169 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for one night. Property/room were clean. King bed was comfortable with nice bedding. Room was nicely renovated. TV was flat screen, the problem is that there is something wrong with the TV screen. The picture is much smaller than the screen on all the channels, but other than that everything was in order. Hotel doesn't have a... More 

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Walter M, Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

I am so sorry you had a bad experience here. As you mentioned, we have a nice hotel here that we take very good care of. We did recently change our management team, so hopefully none of what you experienced will be a problem next time you visit us. More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

I've been traveling cross country for quite some time and have usually stayed at Comfort Inns of Super 8s. But I must say, this Comfort Inn was one of the best places I've stayed thus far! The quality service I received from the people at the front desk and staff was professional and helpful! I have never been to Durango... More 

Was this review helpful? Yes
Walter M, Owner at Comfort Inn and Suites Durango, Colorado, responded to this review

I loved school as a kid, and I still love getting graded, so thank you so much for the A+!!! Of course, I cannot take credit for it all. Our housekeepers work hard every day to make and keep you room tidy, and I am so blessed with loving guest service agents at the front desk. But let's not forget... More 

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