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Comfort Inn and Suites Durango, Colorado

2.5 of 5 455 South Camino del Rio, Durango, CO 81303
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Certificate of Excellence 2014
Comfort Inn and Suites Durango, Colorado
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Comfort Inn and Suites Durango, Colorado
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483 reviews from our community

Traveler rating
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    179
    82
    23
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Alamos, New Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Great hotel for a very reasonable price. Clean and fresh room with two queen beds, pet friendly, tasty hot breakfast. Comfortable bed so I slept like a log. Staff friendly and courteous. Fridge and microwave in room. Five minutes from downtown. Debra, the general manager, placed a pot of homemade chili and some baked goods in the dining area for... More 

Was this review helpful? Yes
Walter M, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Thank you so much for your friendly comments about your stay with us. As a hospitality professional, doing a good job is never enough. I want to delight you and have you remember your stay fondly. It is so nice to hear that you had a great stay. Last night we had loaded baked potato soup instead of chili, so... More 

1 review
5 of 5 stars Reviewed 1 week ago

Before booking my room, I had certain apprehensions but I was very surprised about how nice the hotel was and how welcoming the staff were. The room was very nice and clean, the breakfast was excellent and the room had a fridge and microwave and was pet friendly. I will definitely be spending all future stays in Durango at the... More 

Was this review helpful? Yes
Walter M, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

I am so happy that we were able to exceed your expectations and that you will be back. I want to go beyond satisfying our guests; I want to delight everyone who chooses to stay with us. Thank you for letting me know that we succeeded. I can't wait to have you back again and again. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great service, great facilities, great vibes. The rooms were spotless, the beds were super comfortable, the internet was high speed, and the staff made you feel not only welcomed, but at home. I look forward to visiting Durango again in the future if only for the opportunity to stay at this comfort inn again.

Was this review helpful? Yes
Debra M, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Dear Malik, I want to thank you for writing a review I am always glad to read that a guest finds everything perfect in their stay. I am glad that we give good vibes and always want to make are guest feel welcome when they come. I look forward to your next visit to Durango and your visit with me.... More 

Scottsdale, Arizona
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We decided on a trip to Durango for New Years for some skiing at the nearby resort and upon tripadvisor reviews, opted for the King room at the Comfort Suites. Upon arrival, the front desk seemed confused at check in, but we were assigned our room and happy to get some sleep after a long drive from PHX. The room... More 

Was this review helpful? Yes
Debra M, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Dear Bazul, Thank you for taking the time to write a review with your concerns. I am also concerns of the way you found the room, it has always been my thinking if I would of found the room in that condition I would of came to the front desk and said it was not acceptable. As we have been... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We were very pleased with our accommodations! The room was clean and the service was great. The continental breakfast was terrific! Everybody was very pleasant and helpful. Our room was ready when we arrived. The kids loved the pool. We liked that there was was a refrigerator and microwave in our room.

Was this review helpful? Yes
Debra M, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Dear Kathryn, Thank you for a nice review, I like it when the children come and get to enjoy the pool area. We strive on giving great customer service and exceptional service to all are guest. I look forward to your next visit with us. Sincerely, Debra Muliyil More 

Valencia, California, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed two nights here on our way to Denver. On the second day I woke up not feeling well and ask housekeeping not to clean the room as I would be sleeping. Around 4:00 the front desk called me to say they had chicken soup downstairs and to see if I felt well enough to come down and get... More 

Was this review helpful? Yes
Debra M, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Dear Jennifer, I want to thank you for a wonderful review, we are always concern about are guest. From the time you check in to you check out. I am glad to know that we have exceeded your expectations when it comes to hospitality. I look forward to your return visit with us. Sincerely, Debra Muliyil More 

New Mexico
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Stayed after train ride. Was woke up by doors slamming at 5 in the morning. Went to breakfast and was repeatedly bothered about if I had given breakfast ticket. Worker also harassed another customer about what room # and how many were in it, while checking sheet of names and rooms. If you are that worried about someone that is... More 

Was this review helpful? Yes 1
Debra M, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Dear Maboug, I want to thank you for writing the review, I am sorry about the slamming of doors at 5AM unfortunately when guest leave they haven't taken in to consideration that other guest might be woken up. As far as breakfast coupons we started doing this when we realize the number of guest in house was increasing at breakfast.... More 

Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in one of the king bed suite rooms for three nights. They provided extremely soft beds, firm and soft pillows and lamps with outlets in them. The room was very clean and I felt at home, a family who had several children stayed next door and we did not have problems with noise next door... More 

Was this review helpful? Yes
Debra M, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Dear French BulldogGivr, I want to thank you for taking the time to write a terrific review. This will be used in coaching my staff to show them how appreciated guest are when we give excellent customer service. I look forward to your next visit with me. Sincerely, Debra Muliyil General Manager More 

New Mexico
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here after riding the Durango & Silverton Train's Polar Express . My family and I checked kind of late but the front desk clerk was very friendly. The G.M. also happened to be there at the time and she was great. She was very welcoming. Our room was on the top floor and was nice and clean when... More 

Was this review helpful? Yes
Debra M, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Dear Nmnurse, Thanks for writing a great review I like to talk to all my guest when there checking in and find out what there in town for. I am glad that you found us with so much hospitality. I look forward to your return visit with us. Sincerely, Debra Muliyil More 

Western States
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Pillows were not very comfortable. Front desk staff appeared frazzled and impatient with other employees. Ran out of breakfast items well before half of the hotel occupants had eaten. The pool was clean and warm, that was the highlight of this stay. And I believe I saw this hotel advertised as being walking distance to the train station in town.... More 

Was this review helpful? Yes
Debra M, General Manager at Comfort Inn and Suites Durango, Colorado, responded to this review

Dear Aslmommy, I want to thank you for writing the review, sorry it seems you had issues with me. I wish you would of stop at the front desk to discuss the problems. Choice requires that we have two different type of pillows two firm and two soft. I always travel with my pillow from home as it is a... More 

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Additional Information about Comfort Inn and Suites Durango, Colorado

Address: 455 South Camino del Rio, Durango, CO 81303
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn and Suites Durango, Colorado 2.5*
Number of rooms: 123
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Also Known As:
Comfort Inn And Suites Durango, Colorado Hotel Durango
Comfort Inn Durango
Quality Inn Durango
Durango Comfort Inn
Hotel Style:
#6 Business Hotel in Durango
#8 Family Hotel in Durango
#9 Romantic Hotel in Durango

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