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Residence Inn Durango

3.0 of 5 21691 US Hwy 160 W, Durango, CO 81301
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Certificate of Excellence 2014
Residence Inn Durango
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Residence Inn Durango
Residence Inn Durango
Residence Inn Durango
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173 reviews from our community

Traveler rating
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    75
    18
    6
    2
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81
54
4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 16, 2014

The Marriott hotel chain is a well practiced, well run organization. I have always enjoyed their extra expertise and level of care. This Inn was typical Marriott. While walking the dog we ventured onto 3 very large raccoons. They were beautiful but I went back into the hotel quickly because of the dog. I know they take things because I... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2014 via mobile

We stayed in a one bedroom suite on points for two nights in late August. This Residence Inn has been updated and is just outside of the center of Durango. The staff is friendly and helpful and the breakfasts had something for everyone. Our suite was clean and feather free as we had requested. We would stay there again!

Was this review helpful? Yes 1
Del Mar, California
Top Contributor
444 reviews 444 reviews
57 hotel reviews
293 helpful votes 293 helpful votes
4 of 5 stars Reviewed August 20, 2014

Second time we have stayed here and haven't been disappointed with this hotel. The staff at the front desk was very helpful and gave us some good information about things we wanted to do in the area. Our one bedroom suite was very nice and very clean. The breakfast was good and the staff was very accommodating to our needs... More 

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 17, 2014

We stayed in a King studio during a recent stop in Durango. The staff were most helpful during checkin and throughout our stay. The room was clean, very comfortable with all the amenities expected of a Residence Inn. A very good size and suitable for a family with small kids or couples. Parking is free which is an advantage over... More 

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Norman, OKI
Top Contributor
78 reviews 78 reviews
67 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed August 12, 2014

Stayed at this hotel on rewards points, otherwise at the really high summer rate would not have done so. Had a king studio which was a great sized room with all the amenities you would expect from a Residence Inn. The location is pretty good with easy access to the old downtown area of Durango and eating/drinking places there. During... More 

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David S, General Manager at Residence Inn Durango, responded to this review

Thank you for your comments about your recent stay. Please accept my apology for any inconvenience you encountered. As a valued guest your feedback is important to us. We take great pride in providing service that you deserve, in that field it seems we fell short of your expectations. More 

Phoenix
Top Contributor
65 reviews 65 reviews
29 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed July 30, 2014

We stayed one night in a 2 bedroom, 2 bathroom suite. The suite was spacious, nicely decorated and very clean. The hotel is located in a very quiet area. We never heard any noise from outside of the hotel. We did hear some noise from the hall and upstairs, but nothing that was too bothersome. The free breakfast is very... More 

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College Station, Texas
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 30, 2014

My kids and I stayed here a week during our family vacation in July. Room was what I've come to expect from a Residence Inn property--clean and well maintained. The hotel is located on HWY 160 and about a half mile walk to the train station and downtown. It's an easy walk along a sidewalk and a neat pedestrian bridge... More 

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Colorado Springs, Colorado
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed July 29, 2014

I booked this hotel well in advance for a business conference my wife attended. I specifically asked for feather pillows to be delivered to the room prior to our arrival. On arriving we found pillows in the closet. But they weren't feather pillows - my wife complained. I ordered another set. They delivered another set. Same thing. What Marriott claims... More 

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David S, General Manager at Residence Inn Durango, responded to this review

Thank you for your response. As a valued guest, your comments mean a great deal to me. Please accept my apology for any inconvenience you encountered while at our property. I am taking steps to ensure that the staff know the difference between feather and foam pillow. As for the staff eating, I allow the staff to come down fifteen... More 

Edgewood, New Mexico
Top Contributor
94 reviews 94 reviews
12 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 25, 2014 via mobile

We were in town for the Music in the Mountains Festival at Durango Mountain Resort. We stayed 2 nights and were very pleased with our accommodations. Lots of room for just the two of us. Very clean and up to date. Very comfortable beds. Good shower, nice towels... Enjoyed free internet and having breakfast included. Our last night we had... More 

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Frederick, Maryland
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 20, 2014

We had a two room suite which had plenty of room. Everything was clean and the beds were comfortable. The breakfast was very good and the evening meal/snack was nice. My only complaint is that I wish that the staff would turn on the ice maker in the refrigerator before arrival.

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Additional Information about Residence Inn Durango

Address: 21691 US Hwy 160 W, Durango, CO 81301
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Durango 3*
Number of rooms: 66
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Also Known As:
Residence Inn Durango Hotel Durango
Durango Residence Inn
Hotel Style:
#8 Romantic Hotel in Durango
#9 Family Hotel in Durango

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