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Residence Inn Durango

#10 of 29 Hotels in Durango
Certificate of Excellence
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21691 US Hwy 160 W, Durango, CO 81301
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Residence Inn Durango
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Residence Inn Durango
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Residence Inn Durango
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178 reviews from our community

Traveler rating
    76
    76
    18
    6
    2
See reviews for
84
55
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rockford, IL
Top Contributor
184 reviews 184 reviews
54 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The local newspaper had an ad for help for the front desk at this hotel. Not sure who is hiring and the qualifications needed but how about a little less contempt for your guests? Is there a training program for these positions? Very disappointed with the attitude of the front deskers.

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Las Vegas, Nevada
Top Contributor
176 reviews 176 reviews
37 hotel reviews
293 helpful votes 293 helpful votes
5 of 5 stars Reviewed April 8, 2015

I would highly recommend this hotel to friends, family and anyone needing lodging in Durango. Staff are very accommodating, friendly and professional. The whole property is very clean and well maintained. All the amenities were in order. Loved our spacious room with king sized comfortable bed and all the amenities you would expect from Residence Inn. Free breakfast was outstanding.

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NM
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed April 6, 2015

We stay here every year for a volleyball tournament and always have a great stay. They fufilled our room request without hesitation. The breakfast staff is amazing and very hospitable. We stay at a lot of RI'S and the breakfast staff here are the best! We will be back next year!

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Pueblo, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

Great hotel. Great staff. Easy access to the attractions in and around Durango. Breakfast buffet is above average. Staff is very customer service oriented - outgoing and helpful. Rooms were clean and quiet.

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springfield
Top Contributor
221 reviews 221 reviews
23 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed March 25, 2015

We looked a lot for the perfect hotel in Durango, and at the last minute changed to this hotel. It certainly met our expectations with our one bedroom suite with kitchen. The staff was really nice, and only a few minute drive to the downtown area. There also is an out door basketball hoop and tennis court. Breakfast was great--though... More 

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Piscataway, New Jersey
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 6, 2014

I go to Durango a lot. This location is very quiet but is just a bit out of town. You will need to drive to the downtown area. Don't walk, especially with little ones as you need to cross a very busy main road (550). The staff here are friendly and a great help. The kids will enjoy the pool... More 

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Auckland, New Zealand
Top Contributor
289 reviews 289 reviews
85 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed November 23, 2014

After a long trip this was an oasis. The rooms are large, we had the two bedroom suite. There are great laundry facilities. The staff is very friendly. The coffee is good. This is not a place to stay if you want to walk to town, but with a car it is easy. I chose it precisely as it was... More 

Was this review helpful? Yes 1
Cape Elizabeth, Maine
Top Contributor
185 reviews 185 reviews
38 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 10, 2014 via mobile

been traveling for 10 days, All Marriott properties. This place has the best breakfast of anywhere. Attentive staff, exceptionally clean. Loved the room size. It's just great. The staff found our credit card outside in the parking lot and they called us to let us know. Didn't get names, so high 5's to all of them on this Sunday am.... More 

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Kihei, Hawaii
Top Contributor
54 reviews 54 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 1, 2014

The location was quiet, a bit of a walk to town, on a sidewalk path overgrown with weeds. The river walk was recommended by the motel staff as wheelchair accessible so we were game. After pushing the chair up a steep part of the walk, the high altitude making me breath hard, we found no way to get off the... More 

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David S, General Manager at Residence Inn Durango, responded to this review

Thank you for your comments. They are very important to us. We will try to everything into consideration when making suggestions on activities. More 

Mesa, Arizona
Top Contributor
140 reviews 140 reviews
27 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed October 18, 2014 via mobile

This hotel has a wonderful location IF you don't mind driving everywhere. To walk to the path or downtown, you must first walk on a narrow, poorly lighted sidewalk next to a very busy road and an overgrown, vacant lot. When you finally reach the walking and biking path, you need to walk through the Hilton parking lot and cross... More 

Was this review helpful? Yes 1
David S, General Manager at Residence Inn Durango, responded to this review

Thank you for your comment. I am sorry for the location, but it's what we had to work with. I have contacted the city several times about the lots to the east, but it seems to fall on deaf ears. More 

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Amenities