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DoubleTree by Hilton Durango

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501 Camino Del Rio, Durango, CO 81301
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1 room 1 adult
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DoubleTree by Hilton Durango
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1,125 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Durango
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Fort Worth, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 8, 2013

Could be a very nice hotel. Beautiful setting, nice lobby but there is just too much deferred maintenance. Business center is never in working order. Management either doesn't seem to care or is oblivious to overall conditions.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank David Alan L
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We thank you for your comments and feedback. You'll be interested to learn that we are very much concerned about our hotel and the need for maintenance and upgrading. We are in the planning stages for a renovation for our hotel. It takes a lot of... More 

Rochester, Illinois
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 7, 2013 via mobile

We were not at the double tree long but we really enjoyed our stay and the beautiful views that our room provided. The breakfast was only $5 per person when added on to the room and was well worth it. For the $ I don't feel like the hotel was that nice, but it was reasonable for the area. Would... More 

Helpful?
Thank R S
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do appreciate your feedback. Always great to hear from our guests about their stay with us. We were happy to see you took advantage of the package we offer including breakfast as its a great value. We welcome you back to stay with us again... More 

Leuven, Belgium
Level Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed July 5, 2013

Although this certainly wasn't a bad hotel, I just expected a bit more for a hotel that costed us 250+ USD a night. The swimming pool was -though nice- quite small, the rooms were.. ok.. but not impressive, and the "city view" is actually a view of the parking lot. To be honest, if you're not using the amenities, you... More 

Helpful?
2 Thank frankandsofie
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel -the DoubleTree by Hilton Durango on Trip Advisor. We like getting feedback from our guests. Thank you for your compliment that we were not a bad hotel. We're pleased that you enjoyed our salt water pool, while it's not huge its nice. We do have a lot of amenities to offer our guests and... More 

Seattle, United States
1 review
4 of 5 stars Reviewed July 3, 2013

The hotel was beautiful with a gorgeous view of the river and easy access to stores and restaurants. Rooms were clean and well cared for. However, the breakfast service at the restaurant was abysmal, slow, with poor food that had clearly been left under a heat lamp.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Debra K
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We always appreciate feedback from our guests. We apologize that our restaurant was not to your liking, our Chef is constantly working on improvements. We do hope that the next time your travels bring you to Durango that you would stay with us again. More 

Houston, Texas
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 1, 2013

DoubleTree is a clean, sometimes reasonably priced property. It has decent amenities nice enough rooms and breakfast is great. Hotel is ok, but seriously who comes to Durango to be in a hotel. Overall a decent hotel in a mountain haven.

Helpful?
2 Thank JesseWilliams1979
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do like getting feedback from our guest. Thank you for your comment "Best in town". We agree with you about the River Trail being a great safe place to run also. We welcome you back to stay with us again soon. More 

Rugby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2013

Primarily stayed at this hotel to visit the Durango to Silverton Railway. The hotel was very efficient, clean and mostly quiet ( just the usual children - it was holiday season ). Room was large, comfortable and clean - bathroom was standard hotel style. Buffet breakfast was very good - one of the best we experienced during our 3. weeks... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Robert J
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We appreciate your comments and pleased to learn that you enjoyed your trip on the Durango Silverton Railroad. We have forwarded your comment about our restaurant to our Chef. We would like to welcome you back to stay with us again the next time your travels... More 

chandler, United States
1 review
5 of 5 stars Reviewed June 28, 2013

Beautiful view and so lovely to walk straight out from the room to the river walk. We stayed in a dog friendly room and the room was very clean upon arrival. Although the hotel accepts pets we didn't hear anyone's pet day or night. The only issue was finding a place to eat that allowed dogs since we shouldn't leave... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Heidi B
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. It's always great to get feedback from our guests letting us know how we are doing. We're pleased that you found our location so convenient. It's great to be on the banks of the beautiful Animas River, just a block from Main street attractions and a... More 

Phoenix, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 27, 2013

This place is extremely dated. The furniture, carpets, everything is old and needs a make over. For the price I would stay at the General Palmer House or Strater, definitely shop around this place is not worth the money, even if it sits on the river.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Brett C
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We take your comments very seriously. We are in the planning stages for a guest room renovation for our hotel. It takes a lot of planning to carry off a renovation of this size and we want to be sure we are covering all our bases... More 

Calgary, Canada
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 26, 2013

This hotel is close too the tourist attraction in Durango. The bed were superb, the security for my vehicle was excellent and ample parking spots. The river view from my room was very nice and the room was very quiet and clean. :)

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kory M
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do appreciate getting feedback from our guests. We're pleased that you found our hotel to your satisfaction. We welcome you back to stay with us again when ever your travels find you in the Durango area again. More 

Hampshire, England
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 25, 2013

Just here for one night, and would return if I could. We had a nice room overlooking the river. I sat on the balcony in the early morning and watched an elk walk along the road on the far side of the river, about the only wildlife I saw on the trip. Nice clean room, a lovely river walk in... More 

Helpful?
Thank julie089
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do appreciate your feedback. We're pleased that you had a good stay with us and we welcome you back to stay with us again soon. More 

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