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DoubleTree by Hilton Durango

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501 Camino Del Rio, Durango, CO 81301
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DoubleTree by Hilton Durango
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DoubleTree by Hilton Durango
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928 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Durango
See the most recent reviews
Los Alamos, New Mexico
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2012

Lovely, clean, bright, and friendly, with river-view room. Will definitely be first choice for future Iron Horse Bicycle Classic events.

Was this review helpful? Yes 1
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We are always pleased to get feedback from our guests. We're glad that you are going to choose our hotel for you next stay for the Iron Horse Bicycle Classic. We'll be ready for you. More 

Coventry, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2012

Room with a river view and very roomy. Good clean room well serviced. No complaints about service. Good location.

Was this review helpful? Yes
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for taking the time to review our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We appreciate the feedback. We're pleased you had a good stay with us and that you will be back again. We're pleased that you found your room to your satisfaction. We welcome you back anytime you are in the area. More 

ABQ
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 24, 2012

Very nice hotel, close to downtown and dining. Great location, next to the river and riverwalk. Front desk was amazing with fast and easy check in, loved the cookies, and had answers to my questions. They also offer a shuttle, a big plus to night life. Had problems with tv remote but issue was resolved within minutes of my phone... More 

Was this review helpful? Yes
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel the DoubleTree by Hilton Durango on Trip Advisor. We thank you for the feedback. We're pleased that you had a great stay with us and we look forward to having you stay with us again soon. More 

Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 23, 2012

Had a very nice stay last night at the Doubletree in Durango. The room - a corner king room with a river view - was fabulous. Roomy, well maintained, quiet, clean, with a fantastic view of the river from the private balcony. My only complaint would be about the helpfulness of the staff. My husband and I were struggling with... More 

Was this review helpful? Yes
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We appreciate your comments. We will be working with our newly hired seasonal staff to be sure they are on top of everything, especially the things you referred to in your review. We are pleased that you commented that you'd stay with us again. We look... More 

Chicago
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 21, 2012

Take your dog to Durango! This hotel has dog friendly rooms, which open up to the riverwalk: great for a walk with Fido. Walking distance to supermarket and dog park across river on other side of bridge. Nice bar upstairs, so you don't have to go far from the room if your dog will not bark and you put the... More 

Was this review helpful? Yes
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango, on Trip Advisor. We do appreciate your feedback. We love pets too. We're pleased that you found our location so convenient for those with pets. We welcome you and your dogs back anytime you are in the area. More 

Albuquerque, New Mexico
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 20, 2012

We were very pleased with everyone we met and who assisted us. When we needed an extra service, it was there before 5 minutes, It was a big task for the staff, not something like towels. We could not have asked for more, we were more than happy. The location was perfect for us also.

Was this review helpful? Yes
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do appreciate your feedback. We're pleased that you were satisfied with your stay with us, our goal is to satisfy every customer every time they stay with us. We look forward to having you stay with us again soon. More 

Media, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 17, 2012

We stayed here for one night while we were passing through. Although it is across the highway from town, it is a 2 minute drive over with easy parking... Not a big deal. Behind the hotel is the animas river and there is a gorgeous paved path that travels along it. We did the Durango- silverton train ride and they... More 

Was this review helpful? Yes
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango, on Trip Advisor. We appreciate your feedback. We apologize for the mixup on your room type, and happy that we were able to accommodate you with a king bed room. We welcome you back to stay with us again anytime you are in our area. More 

Farmington, New York
Top Contributor
68 reviews 68 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 17, 2012

I booked a two night stay at the Double Tree Durango when we checked in the front desk clerk reviewed the room category as a king bedded room which was not what I booked since I was traveling with my mother. I told him that I had booked the room myself as a Travel agent and new for a fact... More 

Was this review helpful? Yes
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do appreciate your feedback. We do apologize for the confusion about your room reservation and we have discussed the issue with our front desk agents so this should not happen again. We do hope that you will stay with us again the next time you... More 

Roosevelt, Utah
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 14, 2012

The Doubletree Durango was easy to find, with a good location to access restaurants, shops and activities. Very clean, great room - best night's sleep we've had in a while!

Was this review helpful? Yes
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel on Trip Advisor. We appreciate your comments and pleased that you had a good stay with us. More 

Colorado
Top Contributor
75 reviews 75 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed May 14, 2012

This hotel is a "Find"! Of course, that's the consensus opinion of many reviewers before us, but the location is superb, the rooms are spacious, quiet, and very clean. Staying on the river-side was a treat!

Was this review helpful? Yes
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do appreciate your feedback. We're pleased that you found our hotel to your liking. We welcome you back when ever you are in the area. More 

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