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DoubleTree by Hilton Durango

3.5 of 5 501 Camino Del Rio, Durango, CO 81301
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Certificate of Excellence 2014
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DoubleTree by Hilton Durango
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DoubleTree by Hilton Durango
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860 reviews from our community

Traveler rating
    461
    289
    73
    27
    10
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286
325
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104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Littleton, United States
1 review
4 of 5 stars Reviewed yesterday NEW

My husband and I plus our two golden retrievers stayed a night at the Doubletree in Durango and found it to be very pleasant and, considering our two dog companions, extremely convenient as we were provided a ground floor, walk out room nextg to the river and walking/biking path. The room was large enough for the "four" of us and... More 

Review collected in partnership with DoubleTree by Hilton

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Tallulah
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The hotel and staff were wonderful. The accounting practices are horrendous. 3 charges on each room to protect themselves when 2 was all that was necessary. When I questioned this practice, the controller was very rude. Also they ran up $3470.09 in declined charges on my card since one of the original 6 had been declined. I am so glad... More 

Review collected in partnership with DoubleTree by Hilton

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Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the Doubletree by Hilton Durango on Trip Advisor.. We appreciate your feedback. We apologize for the inconvenience that you experienced. We take these issues very seriously. We will be contacting you for follow up to be sure all issues are resolved to your satisfaction.. We are sorry to hear that you would not stay... More 

Rio Rancho, NM, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel. Great location. Myself and a co-worker stayed for two nights. Time of years made it nice on the price side and it wasn't extremely busy. Starting to need updates. You can see it in the carpet and walls. Don't get me wrong, it is in nice shape still but I obviously gets a lot of wear throughout the... More 

Review collected in partnership with DoubleTree by Hilton

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Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the Doubletree by Hilton Durango on Trip Advisor. We always love getting feedback from our guests. You are right about the updating, we are in the planning stages and waiting for our corporate approvals prior to starting our renovation. Thank you for staying with us we welcome you back anytime your travels bring you... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay here. We asked for a quiet area and river view and it was supplied. Clean room, beautiful salt water pool. Very relaxing. I would book this hotel again. Waiter in restaurant was very helpful with hiking questions and suggestions. Food was also good.

Review collected in partnership with DoubleTree by Hilton

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Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the Doubletree by Hilton Durango on Trip Advisor. We are always appreciative of feedback. We thank you for staying with us and welcome you back anytime you are in the area. More 

Beavercreek
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there this past weekend when I was there for a company function. The hotel was very clean. The staff was extremely helpful and pleasant. They had my room all set and ready when I got there, they even had a dog bowl with a couple bones in it for my pup that i was traveling with

Was this review helpful? Yes 1
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the Doubletree by Hilton Durango on Trip Advisor. We always appreciate getting feedback from our guests. We're pleased that you had a good stay with us while traveling on business. We welcome you back anytime you are in the area. More 

Bosque Farms, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is centerly located to train depot(Polar Express) which is the reason we were there with our grandson. It was also very close to Albertsons for snack foods. The people in all the places we went,are so friendly and helpful. We also enjoyed our Thanksgiving dinner. Everything was delicious. We'll surely plan our stay there when we go back.... More 

Review collected in partnership with DoubleTree by Hilton

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Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the Doubletree by Hilton Durango on Trip Advisor. The Durango Silverton Polar Express is a delightful thing for grandkids, we're pleased that you were able to stay with us and to do the train trip. We are happy to learn that you had a good stay with us and we welcome you back to... More 

Virginia Beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was the 3rd time I have visited Durango and this was by far the best place I have stayed. We will definitely return to the Doubletree next time we are in Durango. All the staff was super friendly and helpful. The room was nice and the maids always kept it tidy as if by magic! Breakfast buffet was a... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel the Doubletree by Hilton Durango on Trip Advisor. We thank you for the compliments of our hotel. We thank you for staying with us and welcome you back anytime your travels bring you to Durango. More 

Skokie, Illinois
Contributor
18 reviews 18 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

good beds, quiet, great food.(even for fussy eaters). even made things that were not exactly on the menu. the front staff will go and get something if they don't have it. I am a travel agent and tend to be rather picky.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review

Wow, thank you for the compliments of our hotel, "Best hotel in Durango". We appreciate getting feedback from our guests and pleased to learn that you had a good stay with us. We thank you for staying with us and welcome you back anytime your travels bring you to Durango. More 

Chandler, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed staying with my pets. it will be nice if they clean more often the carpets special in the first floor where the pets stayed also a little upgrade will wonderful ,special the curtains they are all updated. the size of the rooms are average, unless there are better that I didn't know, the housekeepers are very friendly and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the Doubletree by Hilton Durango on Trip Advisor. We always appreciate feedback from our guests. We are pleased that you enjoyed your stay with us with your pets. They are family after all and we love our pets too. We would like to welcome you back to stay again when ever your travels bring... More 

Albuquerque, NM
Contributor
13 reviews 13 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed only for one night- came for the Polar Express train ride. Great location, only about a 5 minute walk to Main St. and the train station etc. Rooms were big and clean. The hotel is on the older side, but maintained well. I would consider staying again on our next visit.

Was this review helpful? Yes
Peter M, General Manager at DoubleTree by Hilton Durango, responded to this review

Thank you for reviewing our hotel, the Doubletree by Hilton Durango on Trip Advisor. We are pleased that you enjoyed your stay and the Polar Express. We are pleased to learn that you would stay with us again, we look forward to that. More 

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Additional Information about DoubleTree by Hilton Durango

Address: 501 Camino Del Rio, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Durango 3.5*
Number of rooms: 159
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Also Known As:
Doubletree Durango
Durango Doubletree
Hotel Style:
#1 Green Hotel in Durango
#1 Business Hotel in Durango
#2 Family Hotel in Durango
#2 Romantic Hotel in Durango

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