The Quality Inn at Durango is clean and well maintained but the best part is the outstanding customer service. Brooke was the perfect combination of hospitality and professionalism, anticipating and taking care of everyone's needs. She said that the facility is older than some others in the area so they make up for it by paying close attention to their... More

We were greeted and checked in by Brooke. She was genuinely friendly and cheerful - she is customer service at its finest! She was also assisting at breakfast one of the two mornings we were there - and again so sweet and genuine, even offering to refill coffee, etc. The rooms were clean, nice TV, and beds comfortable. We were... More

The rooms were clean as well as the property, but what really made this place worth staying was the staff. We were greeted with hot cookies at check in and a large breakfast when we left. Everyone was friendly and helpful, and the breakfast attendant Lauren was very attentive!

This property is on a main road to Durango yet you can walk towards the river for an enjoyable stroll. The room was clean, has a nice t.v. and seemed very cramped with the big bed (king?). The truck sounds during the night woke me a couple of times. Yawn.... A typical hotel breakfast. Ask for a room away from... More

We had a reservation at another hotel next door and I always want to see the room and it was BAD. We went next door and found this inn and asked to see a room.It was clean, comfortable and the staff was delightful. They serve a wonderful full hot breakfast.The rates are very reasonable also.

We very much enjoyed our stay on 2/28/2013. All of the staff were friendly and helpful. Our gold member level was recognized with a packet containing two bottles of water, microwave popcorn and cookies, a nice touch. The room was clean and comfortable and breakfast was fantastic. We will be back

I travel a lot i work in colo- wy- ut- new mexicoso i stay at a lot of motels the Quality Inn in durango is at the top of my list the service is the best the owner Mary is ther a lot works the motel trains her people well the girls danni and brook they make you feal very... More

This little gem is located just north of downtown. Updated and modern,comfortable beds and tidy. Mary,Hotel GM and staff are to be commended for their extraordinary service and attention to detail. As a veteran of the hospitality industry for over 40 years,my wife and I look forward to many trips to this hotel.

Had very friendly and helpful staff, very clean room. It's right on the main street, so you get vehicle noise (but so are most hotels) Hotels in Durango are pricey as it's a bit of a tourist town, and I thought it was a bit overpriced, but no more than many others in Durango. Stayed one night.