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BEST WESTERN PLUS Rio Grande Inn

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400 E Second Ave, Durango, CO 81301
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Rio Grande Inn
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555 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Rio Grande Inn
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Rio Rancho, New Mexico
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed April 8, 2014

I had never stayed at a Best Western before because i heard terrible things about the hotel chain, but rest assured those rumors were false. This hotel Staff went out of their way to ensure our comfort. Upon arrival i found out that the phone in the room did not work and that i was going to need a roll... More 

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gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

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farmington, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 7, 2014

this Best Western is by far the best we have been to. The staff is remarkable in every way. You feel like they truly care about you and your needs. Will return soon. We normally eat our breakfast elsewhere yet many tell me it is good also. We always look forward to our night out here. Thanks

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

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Westminster, Colorado, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 5, 2014

I have a choice of where to stay in Durango when on Business. From the rooms, the front desk staff that knows my name, breakfast in the morning, and a cocktail or two at night. This place is excellent! Walking dinstance to the best of Durango including the train and all the restaurants!

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the great review. We are happy that you enjoyed your stay with us. We do have a lot of room options for the guests to choose from and I am happy that you enjoyed your choice. We do have a lot of amenities-a hot continental breakfast, free evening cocktails, free wifi and close proximity to all that... More 

Rockford, MI, United States
1 review
5 of 5 stars Reviewed April 4, 2014

This was one of our favorite hotels on our recent road trip to the SW of the USA. The location was perfect....downtown Durango,CO. We could walk to 3 breweries, shopping, etc. We could see the mountains from our balcony. I would recommend it to all my friends and family!

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you again for the wonderful reviews. We do have a great location and a great staff. We are in the process of updating some of the common areas and the rooms to make it even better for your return. Durango is a great little town with a lot to offer the traveler and we are glad that you were... More 

Santa Clarita, California
1 review
5 of 5 stars Reviewed April 1, 2014

The hotel is extremely clean and kept in excellent condition, not to mention a beautiful layout with good parking. Continental breakfast and staff overseeing it was very good. You can definitely find something to eat for everybody.Two free cocktails per guest is a nice touch for the evening time to enjoy in their indoor pool area. (pool is heated/beautiful/& clean... More 

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for the great review. We are so happy that you took the time to review us on this site. We all appreciate the acknowledgment of our staff and all the hard work that they do to make the hotel a success. We hope that you had a wonderful time in Durango and we look forward to... More 

Westminster, United States
1 review
4 of 5 stars Reviewed March 28, 2014

A surprisingly quiet hotel tucked behind the Durango-Silverton train station. Within walking distance to everything on Main St. and not far from local public transportation stops. Quiet room, even though a main highway is nearby. A great location and friendly, helpful staff. Would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for taking the time to review our hotel. We do have a great location, close to town but away from all the noise and activity on Main Avenue. We are happy that you enjoyed our hotel and all that it has to offer. We appreciate your positive feedback and your business. Mary Kay Dobson 970-385-4980 marykay@bwriograndeinn.com More 

Moab, United States
1 review
5 of 5 stars Reviewed March 25, 2014

This was our anniversary trip and the manager plus the rest of the staff made this one of the more relaxing visits we've had in some time. Staff is very friendly and attentive. This a must stay location. Great morning breakfast and the evening cocktails were a real bonus. The pool and spa are more for the family's enjoyment. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for the wonderful review. We are all so happy that you enjoyed your anniversary and hope to see you again next year when that special day rolls around. We appreciate the kind words and the support you gave us in this review. Have a great year! Mary Kay Dobson 970-385-4980 marykay@bwriograndeinn.com More 

Phoenix, Arizona
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

Basic, comfortable, all amenities, clean & great value in an ideal location to get to Purgatory for a great ski day or just flop in town and walk 2 blocks to charming downtown that includes shopping, good food, healthy food choices too, & fun breweries.

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for the great review. We are so happy that you decided to stay in town with us. There are so many options in town for entertainment and dining and the ski resort is only a 30 minute drive from the hotel. We hope that you come back and stay with us again when you are in... More 

Austin, United States
1 review
5 of 5 stars Reviewed March 15, 2014

Family stayed in a Suite and really enjoyed the Best Western Rio Grande. The room was excellent, breakfast was fresh, the pool design in a centralized atrium was very cool. You can't beat the location of this hotel to historic downtown Durango. Reastaurants and shops are an easy wasy walk away.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the great review. We are so happy that your family enjoyed the pool and the hotel amenities. We do have a great location for all that Durango has to offer. We are right downtown-no busy streets to cross and you can park in our lot and wander around at your leisure without having to feed a parking... More 

Durango, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 10, 2014

Nice lipstick job. worn out electrical, staff doesn't respond or care. Average hotel breakfast. Requested safety items to be repaired, ignored by staff. Pay your life insurance before staying at this fire hazard. I stay at Holiday Inn when in Durango

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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