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BEST WESTERN PLUS Rio Grande Inn

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400 E Second Ave, Durango, CO 81301
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BEST WESTERN PLUS Rio Grande Inn
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BEST WESTERN PLUS Rio Grande Inn
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485 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carriere, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The location puts you right in town. You can walk to the Durango & Silverton Railroad, restaurants, shops and breweries. The hotel was very comfortable and the staff were great. Complimentary drink at night really relaxes you after a long day. Beautiful indoor pool and hot tub.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you very much for your review. We do have a great location and staff. We are happy that you were able to take advantage of the happy hour and all that the hotel has to offer. Have a great holiday weekend. We appreciate your thoughts and your business. Mary Kay Dobson 970-385-4980 marykay@bwriograndeinn.com More 

Highlands Ranch, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel was built in the 1980's and the furnishings are from the 1980"s, but everything is in good order it's clean clean clean. The staff seemed eager to please and very helpful. This Best Western is behind the train station, I thought it might be nosy, but its quite and peaceful. The surrounding neighborhood is older and very pleasant... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the nice review. The hotel is older but all the furnishings in the rooms are less than 5 years old. The only item that we still need to replace is the artwork. We are happy that you enjoyed your time with us. The neighborhood is very nice. We do back up to 3rd Avenue, Durango's historic neighborhood... More 

Harrison
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We wanted a place near town and to the railroad station so this was our choice. We walked to town twice and had fun both times. We were there for the street party on May 17th where fun was had by all. We got back to the motel and went to the manager's happy hour for a couple of free... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you very much for the outstanding review. We are happy that you enjoyed your time with us and had the opportunity to walk around and enjoy Durango. Have a great holiday weekend. Mary Kay Dobson 970-385-4980 marykay@bwriograndeinn.com More 

Albuquerque, New Mexico, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel is about 500 feet (walking distance) from the Durango & Silverton Railroad Station. This convenience is a bonus as parking by the station can be challenging and a bit expensive. The hotel lacks the "Durango Charm" you might be expecting and the décor is dated, but the location makes it desirable. Breakfast buffet is a bonus, and the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thanks again for your response. We are so sorry that we didn't meet expectations for a Durango style hotel. We do have a great location to the train and all that Durango has to offer. Enjoy your summer and thank you so much for all of your input. Mary Kay Dobson 970-385-4980 marykay@bwriograndeinn.com More 

Monterey, California
Top Contributor
59 reviews 59 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Our room was a spacious, older, ski-lodge feeling and clean space. The bed was very comfortable with nice bedding. There was even a place for your skiis. There were plenty of towels and an easy and fun walk to old downtown Durango. It is within walking distance to the Durango - Silverton train depot where you can take the famous... More 

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your response. If you were coming from the east there is signage on our marquee but I do agree that it can be a challenge. We do have some one way streets in town that do make it difficult for our guests. We are happy that you had a good time in Durango and enjoyed our convenient... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Perfect for being within walking distance of downtown, river walk and railroad. A real surprise to see what a quality property the Plus version of Best Western is. Staff is topnotch from the front desk to the staff that serves breakfast. Pool is fun for the children.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you very much for the outstanding review of our hotel. We do have a great location, clean rooms and a wonderful, caring staff. We appreciate your feedback and hope that you had a wonderful time in Durango! Mary Kay Dobson 970-385-4980 marykay@bwriograndeinn.com More 

Calgary, Canada
Top Contributor
155 reviews 155 reviews
34 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Although thie rooms in this motel seem old and are quite small, the place is very clean and has been well-maintained. The bed was comfortable, the complimentary breakfast was good, and we were give a coupon for free drinks at the motel bar. There is an indoor swimming pool (good thing because it snowed the night we were there). The... More 

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for taking the time to review our hotel on this site. We are an older hotel but we do our best to make our guests comfortable with clean rooms and great customer service. We appreciate the positive review and your business. Have a wonderful summer. Mary Kay Dobson 970-385-4980 marykay@bwriograndeinn.com More 

Gulf Shores, Alabama, United States
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was first rate. They were on top of everything and eager to please. The location was was perfect, easy walking distance to attractions and restaurants. We will definitely use this hotel on our next trip to Durango.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for the wonderful review! We appreciate the kind words about our staff and our so happy that you enjoyed your stay with us. Have a great summer. Mary Kay Dobson 970-385-4980 marykay@bwriograndeinn.com More 

San Francisco, California
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was simple, but it will provide everything you need as a "home base" for a visit to Durango. It had a great shuttle service to and from the airport, a hot and cold breakfast bar, a pool, and comfortable beds. The location couldnt be better. It was quiet and a few minutes away from the nightlife of Durango.... More 

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the nice review. We greatly appreciate you taking the time to review our property on this site. Your feedback is so important and we are happy that you enjoyed your stay with us. Have a great summer. Mary Kay Dobson 970-385-4980 marykay@bwriograndeinn.com More 

Longmont, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The pool was very nice and clean and great place for kids to hang out. Love the fact the pool closes right at 9pm. Rooms are very spacious and enjoyed the balcony every morning! The breakfast was hot and the staff is very friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thanks so much for the wonderful review. We do have a great location and I am blessed to have such a caring staff. We appreciate your kind words and hope that you had a great time in Durango! Thanks again. Mary Kay Dobson 970-385-4980 marykay@bwriograndeinn.com More 

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