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All 30 Durango hotels

BEST WESTERN PLUS Rio Grande Inn

2.5 of 5 Hotel   |   400 E Second Ave, Durango, CO 81301
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Ranked #4 of 30 hotels in Durango
A recent review
5 of 5 stars reviewed 4 days ago
Maxmandy Albany, New York
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292 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Albany, New York
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have driven from NY state to the west 10 times and always stop at the BW Rio Grande and Durango. Great place with well appointed rooms, nice pool and hot tub, and we enjoy the "happy hour". Also Sue is great at recommending restaurants and giving out discounts to our favorite places, especially Ken and Sue's. We will arrive... More

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gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for the wonderful review!! We are so happy that you keep on returning to our establishment. I believe the bartender may be out of town this week but I will pass along your kind words to her. We appreciate your taking the time to review our property on this site. We look forward to seeing you... More

Pasco, Washington
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

We had a last min. trip to durango due to emergency. we made last min reservations and weren't sure how long we were going to stay. the staff was so gracious and kept our room unreserved for the rest of the week. we ended up needing it for the rest of the time and couldn't be happier. the room was... More

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gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We are excited to hear you had such a positive experience at our hotel. We greatly appreciate that you took your time to highlight all of the aspects of our hotel. The balcony rooms are a nice place to relax and enjoy all the sunshine the southwest has to offer. I am happy to hear that you had fun in... More

Canton, United States
1 review
4 of 5 stars Reviewed 1 week ago

Second visit to Durango area this year and both times stayed here because of the access to town center. It is great not to have to drive to eat at great places. The hot tub and managers happy hour are a great way to unwind after a day of skiing or meetings.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you very much for this review of our property, its location and the value we provide.The happy hour and hot tub are great amenities and I'm glad you enjoyed yourself. We are happy to hear that you were able to visit some of downtown while you where staying with us. Thank you again for your continued business and please... More

Kingston, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned home to Ontario from winter in Mexico, travelling through the American south-west, and visiting national parks in Utah and Colorado. This hotel was undoubtedly the best, with a comfortable clean room, helpful staff, good breakfast and overall appearance. We had booked for two nights, then happily extended our stay by another night. Good value, and we appreciated drinks... More

Review collected in partnership with Easytobook.com

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gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for the wonderful review!! We all appreciate your taking the time to go to this site to post a review. We feel that we have a great product and a great staff. Thank you so much for the acknowledgment of both. We all hope that you enjoyed Durango and the great Southwest. Have a great spring... More

Salida, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed here many times over many years and have never had a less than great experience. The 2 free drinks during happy hour are a nice touch and I always enjoy the indoor pool and hot tub. I like the general atmosphere and the open interior. The breakfast has hot eggs, waffles, buiskets and gravy as well as... More

Review collected in partnership with Best Western

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gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you again for your valued response. Your feedback is greatly appreciated. The response you provided is more than we could have ever asked for. Thank you for your continued business and your support. More

Los Alamos, New Mexico
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We try to make an annual trip to Durango, Colorado for pleasure and relaxation. We have chosen the Best Western PLUS Rio Grande Inn because of the proximity to main street shopping and dining. We have appreciated the rooms, amenities and the staff for many years at the Rio Grande. We often ride our motorcycles for our visit and feel... More

Review collected in partnership with Best Western

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gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

We sincerely appreciate your feedback and your thoughtfulness regarding our hotel and the remodels that are under way. Our bathrooms are currently under remodel and we have already replaced carpet and beds in all of our rooms. More renovations are to come, we are not done yet! I'm glad to hear that you had a nice time in Durango. You're... More

Fountain Hills, Arizona
Contributor
16 reviews 16 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel many times over the years for the Four Corners bike rally. Our most recent stay in April was a way stop on our way back from St. Louis. We met up with friends and just hung out. The location is great...walking distance to lots of restaurants and shopping. Happy Hour every evening with 2... More

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for providing us with this review. We sincerely appreciate your feedback and your continued business. It means a lot to us when our guests provide such truthful reviews because it allows us to reveal that we are human and we can make mistakes. So, thank you again for acknowledging our efforts and I'm so glad to... More

Rio Rancho, New Mexico
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had never stayed at a Best Western before because i heard terrible things about the hotel chain, but rest assured those rumors were false. This hotel Staff went out of their way to ensure our comfort. Upon arrival i found out that the phone in the room did not work and that i was going to need a roll... More

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gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Hello and thank you for providing such an amazing review regarding our property and staff. It was a pleasure to have your team stay with us. I hope they had a nice time in Durango and got to experience the town in between games. Thank you for commending our employees as they work very hard. Again, thank you for your... More

farmington, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this Best Western is by far the best we have been to. The staff is remarkable in every way. You feel like they truly care about you and your needs. Will return soon. We normally eat our breakfast elsewhere yet many tell me it is good also. We always look forward to our night out here. Thanks

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

I'm so glad to hear that you had a nice time while staying with us. Your words of encouragement and gratitude are greatly appreciated. We always value your opinion and continued business. Please come to see us again soon. Thank you very much for your review. Have a nice day! More

Westminster, Colorado, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have a choice of where to stay in Durango when on Business. From the rooms, the front desk staff that knows my name, breakfast in the morning, and a cocktail or two at night. This place is excellent! Walking dinstance to the best of Durango including the train and all the restaurants!

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for the great review. We are happy that you enjoyed your stay with us. We do have a lot of room options for the guests to choose from and I am happy that you enjoyed your choice. We do have a lot of amenities-a hot continental breakfast, free evening cocktails, free wifi and close proximity to all that... More

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Additional Information about BEST WESTERN PLUS Rio Grande Inn

Also Known As:
Best Western Plus Rio Grande Hotel
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western
Address: 400 E Second Ave, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Durango
#3 Family Hotel in Durango
#6 Business Hotel in Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Rio Grande Inn 2.5*
Reservation Options:
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