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All 30 Durango hotels

BEST WESTERN PLUS Rio Grande Inn

2.5 of 5 Hotel   |   400 E Second Ave, Durango, CO 81301
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Ranked #5 of 30 Hotels in Durango
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
WillingSpouse Livonia, MI
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413 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Livonia, MI
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for the end of Balloon Fiesta and it was great. The staff was very helpful in informing us of Fiesta activities and great choices for food. We were always happy to return after a full day to be greeted by a welcoming staff and warm cookies. They work very hard to make sure you enjoy yourself and feel... More

Review collected in partnership with Best Western

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gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thanks for the wonderful review. We are so happy that you enjoyed your time with us and hope that you had a great time at the Balloon Festival in Albuquerque. We also hope that you were able to enjoy Durango and all it has to offer. We appreciate the thoughtful review and hope to see you again someday soon. Mary... More

Durango, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at the Best Western PLUS Rio Grande Inn for one night for a friend's wedding. The staff were very friendly and professional and overall exceeded my expectations. The room and hotel were very clean but a little dated. The location of the hotel was perfect being only a few blocks from downtown making it easy... More

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you very much for taking the time to review the hotel on this site. We do appreciate the kind words and the positive feedback. We do work hard to keep the hotel clean and our guests happy. Thank you for acknowledging us and all that we do for you!! We hope that you had a great time in Durango... More

Parker, Colorado
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was clean and quiet. My husband and I enjoyed the cocktails in the evenings and the kids loved the pool! Breakfast was good with plenty of options for everyone. The breakfast staff worked on-stop keeping the breakfast room clean and well stocked. The hotel location if perfect for dining and shopping and the train is within walking distance.

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for providing us with this outstanding review. We appreciate your feedback regarding our breakfast staff as they work very hard. I am happy to hear that you enjoyed our amenities and the location. The Historic Train runs a great Polar Express in the winter months. We are a great location to get suited up in your pajamas and... More

Lawton, Oklahoma, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This motel is located less than two blocks from the Durango and Silverton Railroad terminal and in easy walking distance of the entire downtown and historic district. It was immaculate and had a staff that wanted to please. The indoor pool and atrium provided space to relax outside the room in inclement weather, which, fortunately, we didn't need. I might... More

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for providing this review of our property. We appreciate your feedback as it allows us to better serve our guests. I am happy to hear that you enjoyed your stay. We apologize for the inadequate breakfast during your stay. I will look into our breakfast menu and make sure that we are serving a quality product. I hope... More

Tigard, Oregon
Top Contributor
309 reviews 309 reviews
69 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

Location is excellent in that you can walk to either the train station or downtown as numerous restaurants. Check-in process was blase and not particularly welcoming. Rooms were pretty standard although the vanity area was a little cramped but they were clean and comfortable. Complimentary breakfast was average although the fall decorations were a nice touch. Guest laundry was free... More

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for providing us with this feedback. We will use your recommendations in the future to better serve our guests. I apologize if your stay was not what it has been in the past. We have upgraded our laundry facility since your last stay and the machines can be confusing. I hope you will come back and see us... More

Page, Arizona
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean rooms, decent breakfast, free afternoon drinks and nice pool. I have no complaints! Couldn't even hear the train station! Why's tripadvisor require 200 words? It's a best western, not the ritz. Staff was beyond friendly, grounds were clean. Oh one complaint, not hotels fault, but some person driving a huge ford truck towing two razors thought they were entitled... More

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for this review regarding your recent stay at our property. It is very kind of you to provide us with such a great review. I am happy to hear that you enjoyed your stay. I hope you come back to see us again soon. Thank you again for the outstanding feedback. Michael Vice 970-385-4980 michael@bwriograndeinn.com More

Albuquerque, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I stay at this BW Plus at 2 nights/month. Staff is fantastic! Location is perfect! Property is very welcoming! A little pricey during peak season but that is the price of staying in Durango during those times. I suggest getting a room on the 2nd or 3rd floors with a balcony.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for providing this response regarding your recent stay with us. We sincerely appreciate the feedback about our hotel and its location. I hope you got to enjoy some of what Durango has to offer and I hope you come back to see us again soon. Michael Vice 970-385-4980 michael@bwriograndeinn.com More

Lakewood
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I enjoyed the room with its little patio on the first floor. Great place to have a drink coffee and enjoy the passing scene. Close to the Durango and Silverton railroad and within walking distance of all downtown.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for your response regarding you recent stay with us. We sincerely appreciate the feedback as it allows us to better serve our guests. I am happy to hear that you enjoyed your stay and I hope you enjoyed some of the fall colors as well. Thank you for staying with us and please come back to see us... More

Cave Creek, Arizona
Top Contributor
159 reviews 159 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights in order to enjoy the surrounding sites as well as the trees turning their fall color. This hotel has a great location for access to downtown Durango where the parking is limiting. The hotel met the usual or better Best Western standards --- service was great. The downside if you want to... More

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for this great review of our property. We are so happy to hear that you enjoyed your stay and found the location to be beneficial for you. We appreciate you commending our staffs effort as they work very hard and its nice when a guest acknowledges their achievements. I hope you got some great pictures of... More

Pueblo West, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this hotel is in the right place in Durango, great hotel and loved the free drinks at night. its close to downtown and close to our favorite Mexican restaurant. very clean and comfortable. The people at the front desk are very thoughtful. will stay here again and again.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Michael Vice 970-385-4980 michael@bwriograndeinn.com More

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Additional Information about BEST WESTERN PLUS Rio Grande Inn

Address: 400 E Second Ave, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Rio Grande Inn 2.5*
Number of rooms: 102
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Also Known As:
Best Western Plus Rio Grande Hotel Durango
Best Western Durango
Durango Best Western

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