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BEST WESTERN PLUS Rio Grande Inn

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400 E Second Ave, Durango, CO 81301
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1 room 1 guest
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BEST WESTERN PLUS Rio Grande Inn
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575 Reviews from our TripAdvisor Community

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Traveler rating
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    75
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maui, Hawaii
Level Contributor
127 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Only stayed the night, but really like the hotel. My room had everything and it opened to the indoor pool. It is great location for downtown stuff. They offer free drinks in the evening and free breakfast in the morning. They were all very nice and cheery.

Was this review helpful? Yes
Holbrook, United States
4 of 5 stars Reviewed 3 days ago NEW

Need to work on door key readers. Small amount of mold in shower. Overall a good place to stay. Walking distance to Train Depot and Historic Downtown. Very friendly staff and plenty of parking. No train or downtown noise.

Review collected in partnership with Best Western

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Paramus, New Jersey
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location, but the hotel is average and not worth the cost. Pictures are deceiving and the layout is strange. Breakfast area is located down by the pool and is a small windowless room that is outdated to say the least. Room was prepared with a single bar of soap. Asked on day 2 for additional soap at the front... More 

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Poplar Bluff, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

If it hadn't been for my husband's health condition, we would have never had to use the car while in Durango! Great location blocks from everything, including the Durango/Silverton Train Depot. The front desk was very helpful. We requested a room near the elevator and it was so convenient. Hubby never had to walk too far for breakfast, pool, or... More 

Review collected in partnership with Best Western

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Albuquerquer, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Had a great time staying here and the location is great to walk to things down town. T's Smokehouse is a great dinning place and is just next door. The indoor pool and hot tub are nice to refresh in before heading out for dinner.

Review collected in partnership with Best Western

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North Richland Hills, Texas, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My husband and I recently had the pleasure to stay at this Best Western in Durango. It is a great place to stay. The staff was very friendly and helpful. Rooms clean. Close to historic downtown so you can walk. Would highly recommend.

Review collected in partnership with Best Western

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Cottonwood, Arizona, United States
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not an extravagant hotel but clean and the desk clerks were friendly. The breakfast buffet included scrambled eggs and waffles. There is a microwave and refrigerator in the room. I chose this hotel because we could walk to the train the next morning and they let us leave our car parked at the hotel while we were gone. I would... More 

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gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

So happy you enjoyed your stay with us ! I hope you enjoyed your time in Durango and had fun on the train. If there is anything else I can do for you please let me know. Thanks and we look forward to seeing you again. Rick Douesnard Front Office Manager rick@bwriograndeinn,com More 

Colorado Springs, Colorado
Level Contributor
368 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here with friends - our second time at the hotel. We liked it as we could walk to restaurants and to the train. The staff is very welcoming. There is a cocktail hour each evening that we did not go to. We did gave breakfast there two out of the three mornings we were there and it was... More 

Was this review helpful? Yes 1
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

So happy you enjoyed your stay with us. Glad that you enjoyed are happy hour! it really is a nice touch to have at our property. So sorry to hear that the WIFI was spotty. I know I was having some trouble and had to reset everything. So the that problem should be fixed. Again wanted to say thank you... More 

San Francisco
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My travel companion really liked this place--mostly based on the happy hour. He thought it was terrific that this place offered a drink overlooking the indoor pool. For the rest of the trip he kept saying "Why isn't is place like the one in Durango; where is my happy hour?" I admit, it was a nice touch. The attendant there... More 

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

So glad that you enjoyed your stay with us. I would have to agree are happy hour is a great added touch. I think your travel companion is right there should be more happy hours!! I wish I could keep the pool open a little later but due to the atrium it gets a little noisier. I do apologize for... More 

Vancouver WA
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Each time I come to this hotel, I feel very welcome. Staff friendly and helpful. Rooms always clean, bright and comfortable. Excellent breakfast; pool is always clean; nice afternoon cocktail hours. Location perfect for visiting Historic Durango.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thanks so much for the wonderful review of our property! I'm so glad you enjoyed your stay with us! I hope you enjoy your travels and look forward to seeing you next time. If there is anything else I can do for you please let me know. Thanks Rick Douesnard Front office Manager rick@bwriograndeinn.com 970-385-4980 More 

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