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BEST WESTERN PLUS Rio Grande Inn

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400 E Second Ave, Durango, CO 81301
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BEST WESTERN PLUS Rio Grande Inn
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BEST WESTERN PLUS Rio Grande Inn
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469 reviews from our community

Traveler rating
    234
    137
    56
    25
    17
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150
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salt Lake City, Utah USA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

the Best Western Rio Grande had all the amenities we needed for a great experience: Microwave, fridge, pool, heated bathroom, internet, toiletries, cable, in room coffee and breakfast. We had a great view from our room. The breakfast hours should be extended from 9:30 to 10. It was nice that 2 free drinks per person were included, although we were... More 

Review collected in partnership with Best Western

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Greenville, TX
Top Contributor
56 reviews 56 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good hotel with morning continental breakfast and afternoon drink coupons. Prices are a bit higher for this BW location than others in city but if you are going to ride the narrow gauge train worth it because you can leave you car parked at the hotel and walk over 2-3 blocks. Otherwise you have to pay for parking at the... More 

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Creede, colorado
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our first time at this hotel and what a great time we had. The room was pretty and comfortable and had an outside balcony. Easy access from the elevator, and multiple staircases. The pool and hot tub are in a central location of most of the rooms. There is a 2 drink a night managers special. While I... More 

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gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you very much for your kind words regarding your recent stay at the hotel. I appreciate you commending our employee's as they work very hard to provide a home away from home for our guests. We appreciate your feedback regarding our breakfast and if there is anything specific you would like to see please let us know. There are... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

I highly recommend this hotel. Comfortable, good staff, clean. Good location. A good solid hotel for the price. The breakfast was above average. The pool and the hot tub was nice. Work out room a little small but gets the job done.

Review collected in partnership with Best Western

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gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for this great review. We sincerely appreciate the high recommendation. I'm happy to hear that you enjoyed your stay and we hope to see you again soon. Michael Vice 970-385-4980 michael@bwriograndeinn.com More 

Yorba Linda, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were very happy with our stay. It has changed my mind about BW hotel as previously I did not have very good experiences and for business travel I requested my company NOT to book BW. The staff at this property was excellent and very accommodating. They went out of their way to answer any questions and give advice and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for providing us with this outstanding review. I am happy to hear that you enjoyed your stay and that we gave you a new perspective on Best Western Hotels. We are individually owned and operated under Best Western. So, you may find other hotels that have different amenities and facilities. But, we all strive to provide a superior... More 

Lakewood, Colorado
Top Contributor
116 reviews 116 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed a couple of days in Durango for the kids spring break. We selected the Rio Grande based on the location as it seemed to be in he heart of Durango and the fact that it had a pool. Having two younger kids this was important! The property was a little off the main drag, at the end of a... More 

Was this review helpful? Yes 1
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for providing us with this outstanding review. We are happy to hear that you enjoyed your stay. I'm glad that you found the pool to be a great activity for your children. The happy hour has been a nice touch and it's grand that you got to enjoy it. Again thank you for your kind words regarding our... More 

1 review
4 of 5 stars Reviewed 1 week ago

We stayed here with our teenage son visiting Fort Lewis College. Very nice location within walking distance of restaurants downtown, and liked the view of the mountains outside our door. Nice breakfast selections, and also enjoyed the hot tub after a day of skiing.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you for providing us with this great survey regarding your recent stay at our facility. I am happy to hear that you enjoyed the location of our hotel and its amenities. I hope your visit to Fort Lewis College went well and maybe we will see you again for the next school year. If I can be of any... More 

Santa Fe, New Mexico
Top Contributor
269 reviews 269 reviews
24 hotel reviews
316 helpful votes 316 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great place to stay after a long day on the road. Reception was friendly and helpful. Room was clean and warm. Water was hot. Lots of channels on the TV so the teenager was entertained. Wi-Fi was fast and free and easy to connect to. Free drinks! Close to downtown so we were easily able to walk... More 

Was this review helpful? Yes 1
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for providing us with this outstanding review. Your feedback is always appreciated and it helps us to better serve our guests in the future. I am happy to hear that you enjoyed the amenities and location of our hotel. We hope to see you again in the near future. Thank you again for your kind response... More 

Littleton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is great to stay at with your family. It is within walking distance to Durango's main street with all it's restaurants and shops. The hotel is also very close to the Durango/Silverton Railroad depot and museum. Kids loved the indoor pool as we were here in March and still too cool for an outdoor pool. The breakfast was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gmcha, Front Office Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you kindly for writing us a great review. We sincerely appreciate your feedback and we are happy to hear that you enjoyed your stay with us. We hope to see you again in the future. Sincerely, Michael Vice 970-385-4980 michael@bwriograndeinn.com More 

Flagstaff, Arizona
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location for exploring downtown Durango by foot. Only a few minutes away. Friendly staff and very family friendly. The indoor pool is in the center of the hotel and personally I did not like the smell of chlorine in the whole hotel. Otherwise very relaxed stay.

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review

Thank you so much for the great review. We do have a great location and a great facility. We use bromine in our pool, not chlorine but I do apologize for the odor. We have to add the chemicals to keep our pool safe for our guests. We appreciate your feedback and hope that you had a great time in... More 

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