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BEST WESTERN Mountain Shadows

#12 of 30 Hotels in Durango
Certificate of Excellence
2.5 of 5
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3255 North Main Ave., Durango, CO 81301
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1 room 1 guest
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BEST WESTERN Mountain Shadows
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365 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Mountain Shadows
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Manhattan Beach, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 27, 2014

We had a very nice stay at the Best Western Mountain Shadows! They greeted us with fresh hot chocolate chip cookies upon arrival which we loved! The room was spacious, clean and well appointed and came with a small refrigerator. The complimentary breakfast had eggs, bacon, waffles, cereal, yogurt fruit and pastries as well. We also discovered while we were... More 

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 25, 2014

I was there with a large group, everyone was well taken care of, some walked to eat and some took trolley that runs by the hotel, I would stay there again, we were there with a motorcycle group, and having towel to wipe down the bikes was a nice touch

Review collected in partnership with Best Western

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Silver Spring MD, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

We spent 4 nights at this motel and it was an excellent place in which to see Durango and base out of for our side trips to Mesa Verde, etc. The room was clean, comfortable and the breakfast was quite good. Desk staff was extremely helpful. We would definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Boise, Idaho
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 21, 2014

This was a very busy motel. We stayed two nights and one of the nights they were sold out. It is a two story motel where the rooms exit outside. If you get there at the right time there are fresh baked cookies and fruit flavored water, i.e., cucumbers and strawberries. There is no elevator so if you cannot do... More 

Was this review helpful? Yes 1
Boulder Colorado
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 20, 2014

Upon arrival we saw about 25 motorcyclists arriving and we groaned: This is going to take forever! Wrong - the smiling staff got all of us checked in quickly. Also figured breakfast the next morning would be a mess and run out of food. NOT THE CASE! Everything was as neat and organized and well-supplied as ever. Three days earlier... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Phoenix
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 18, 2014

The management of this Best Western is trying very hard to have a nice place but, when we were there, it came up short. When we got to our room the air conditioning was running "full blast" and the thermostat said 59 degrees. We turned up the heat all the way and it stopped the A/C but nothing heated up.... More 

Was this review helpful? Yes 1
Ravenna, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

I stayed in this hotel for 2 night, the staff were so friendly and gave me all information that I needed. The room was so clean and the bed was confortable, the wi.fi was fast and reliable. Breakfast was various and good quality. The trolley stop (the trolley is free) is near to the hotel and you can go to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Arizona, United States
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 16, 2014

Myself and my girlfriend stayed here for 5 nights. I got a good deal on the room from a popular website. The motel is on the north end of Durango but it's only a 5 minute drive to downtown. It's a short walk to the Animas river trail or the Animas mountain trails. I found it to be clean and... More 

Was this review helpful? Yes 1
Corpus Christi, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 11, 2014

Stayed at this motel for four nights and was completely satisfied with the comfort of the room, cleanliness and helpful staff. The location was centrally located . The city trolley was very useful having a pickup stop close by.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Otsego, Minnesota, United States
1 review
1 of 5 stars Reviewed September 8, 2014

I am shocked that this MOTEL (it is *not* a hotel as many others state) has such high reviews. I would strongly discourage you from booking this property. We stayed here for 2 nights on a recent visit to Durango. We got a 2 bedroom unit with a living room. Although there was quite a bit of space, the rooms... More 

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