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BEST WESTERN Mountain Shadows

#10 of 29 Hotels in Durango
Certificate of Excellence
2.5 of 5
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3255 North Main Ave., Durango, CO 81301
BEST WESTERN Mountain Shadows
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Ranked #10 of 29 Hotels in Durango
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Chester D Rose Bud, Arkansas
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304 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, Michigan
Top Contributor
90 reviews 90 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed three nights. We were given a room below a room scheduled for carpet replacement. The next morning we were greeted by the sound of hammers and electric equipment well above the decibel level of normal tv viewing. When we inquired we were told it would be done by 2pm. We were not offered another room despite staying an... More 

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Rose Bud, Arkansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This hotel has a friendly staff. The pros are room was clean,free Wi-Fi,refrigerator, microwave and staff was very helpful and seemed caring about your stay. The only con is we had trouble with air conditioner not working properly.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Staff were very helpful during our stay, the Breakfast was above average. Loved the bed - it was firm and short to the ground - I am short and don't like the tall beds. The staff were very helpful during our stay. The weather did not co-operate with our stay for the Durango Train tour and we had to rebook... More 

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grandmahenry
Top Contributor
323 reviews 323 reviews
64 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

There are many places we stay that are just okay, but this is one we would definitely return to, it was just great. Nice room in an old school-style two-storey motel, complete with a window in the bathroom. Bed and pillows were comfy and it was immaculately clean. I wish we had had time to swim in the geodesic dome... More 

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Huntsville, Alabama
Top Contributor
473 reviews 473 reviews
315 hotel reviews
242 helpful votes 242 helpful votes
5 of 5 stars Reviewed 1 week ago

The lobby is beautiful and check in was super! We had a friendly and efficient check in from a gent who knew what he was doing. I noticed a basket of rags to use for cleaning your car, motorcycle or whatever on the floor in front of the front desk. We liked seeing this as we always seem to need... More 

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Bend,OR, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We expected more from this Best Western hotel in Durango, especially for the price. Most disturbing - Traffic noise, parking lot sounds, people talking outside, TV and plumbing noise from neighbors. Only good thing - the breakfast.

Review collected in partnership with Best Western

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Houston, Texas
Top Contributor
88 reviews 88 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here a few nights while visiting Durango. The rooms are nice and clean and I had plenty of space. The first night I had a great night sleep but on the second night not so much. A group of young adults seemed to be having a party or something and made noise most of the night. Other than that,... More 

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Colorado
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for 2 nights. The room was clean and we felt comfortable there. I would stay there again if we were going back for a short visit. FYI- When I turned on the tv the volume didn't work so we mentioned that to the front desk at check out. They said to get it to... More 

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Owasso, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter is a student at Fort Lewis and we have traveled to Durango 6 times in the past two years. We have stayed at several hotels including all of the Best Westerns in Durango. This was our first stay at the Best Western Mountain Shadows. I was very pleased. The Hotel Staff at check in was very friendly &... More 

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Tucson, Arizona, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall, Very Good Stayed there each time I came to Durango, Colorado in the last year. Do not understand why I need to use 200 hundred characters in my review. My original statement said everything I had to say about my stay at this particular hotel.

Review collected in partnership with Best Western

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