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BEST WESTERN Mountain Shadows

#11 of 30 Hotels in Durango
Certificate of Excellence
2.5 of 5
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3255 North Main Ave., Durango, CO 81301
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BEST WESTERN Mountain Shadows
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Ranked #11 of 30 Hotels in Durango
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Wayne F Salina, Kansas
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345 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salina, Kansas
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Only Motel of four we stayed at on this trip that managed to get it right and give us adjoining rooms. For that I'll give it a four. Crowded parking, we had two rooms and only one vehicle and no room to park. Also first night sleep deprived, top floor(2nd) above us had a party going on until after 2A.M.... More 

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Mililani, Hawaii
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Great hotel with pool and spa. Only con, breakfest area is small, if hotel is full, like when we were there, you may have to wait for a table. Hotel is about an 8 minute drive to Durango Train station. Staff provide good advise for dinner

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Worcester, Massachusetts
Level Contributor
132 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Earlier this year, friends and I planned to visit Durango in July. I was able to get three hotel rooms on Hotels.com for a very reasonable price. We found the front desk staff to be very friendly and helpful. Since we arrived hours before check-in time, the hotel offered to call us when our rooms were ready as we decided... More 

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Fort Wayne, Indiana
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

When we arrived at our room, we were greeted with an overwhelming Pine-sol smell and then it gave way to a very bad smell. We were only in our room for an hour and needed to leave due to two of my children getting sick from the odor in the room. When we checked out, the lady asked another employee... More 

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Wills Point, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is indeed in the shadows of the surrounding mountains. Beautiful location, yet on a main road, where you can view scenery while relaxing in the pool or hot tub. It is convenient to both Silverton and Mesa Verde; we used this as a lauching point to visit both places. Just wish we had stayed there longer because they... More 

Review collected in partnership with Best Western

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Harbor City, CA
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Mountain Shadows is a couple of miles from the tourist area of Durango which I liked. The staff was very helpful and friendly. The internet was the best in our trip. There are a couple of good eating places in the area, a couple within walking distance. The breakfast was great.

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Texas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is nicely updated and very clean. Our room was close to the road which was very loud during the day but did seem to quiet down a bit around 9:30PM. The swimming pool was chilly, but it didn't take long to adjust to the temp. Breakfast provided a nice variety that satisfied all member of our family.

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Lincoln, California
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent two nights here in July to ride the Durango Silverton Train. Our room was clean, quiet, and perfect for our stay. The staff was very helpful and told us not to hesitate to ask for anything. The breakfast was very good and we were quite satisfied. As with many hotels/motels in the summer months there was a bus that... More 

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Oklahoma
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We travel to Durango once a year. This was the second year we stayed here. Everything was nice and clean. The beds are a little firm for my personal preference but still not too bad. The shower was great. Just as last year, the staff was extremely helpful and friendly. We will definitely stay here again next year.

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Hartsburg, Missouri
Level Contributor
259 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The website did not indicate that this place was a motel! For the price I expected a nice hotel, certainly from the photos that's what I expected! The room was nice although the carpet noticeably stained. Room was larger and roomier than expected. Check in staff very helpful. Farther outside of town than expected. Should have gotten a cabin at... More 

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