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BEST WESTERN Mountain Shadows

2.5 of 5 3255 North Main Ave., Durango, CO 81301
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BEST WESTERN Mountain Shadows
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274 reviews from our community

Traveler rating
    85
    118
    46
    13
    12
See reviews for
102
105
8
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great Customer service by all their staff... from the front desk, room staff, people working out doors. The daily breakfast was fresh, hot, great local coffee. It was a great experience with an amazing price to match. Don't miss out and don't be fooled by the age of the building. The rooms are upgraded and the amenities are all there.

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Breckenridge, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

A great hotel with excellent customer service. The rooms were clean and had been upgraded. wifi was easy to use and the staff was very helpful and friendly! I did not expect such quality so it was surprisingly pleasant.

Review collected in partnership with Best Western

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Albuquerque, New Mexico
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were checked in by Dustin and he was very friendly and helpful. Our room was very clean and spacious. The breakfast was tasty, the fruit for the waffles was a good idea. Fresh local coffee which was nice and hot and available all day. The hot tub was refreshing after a full day of skiing. I really can not... More 

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Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here in June 2014, booking just a day in advance. The rooms were spacious and clean, the staff very pleasant. As a place to stay on a road trip this was very good value. Would recommend it for a family trip

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Duncan, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I were on a 2nd anniversary trip. The hotel was clean. The room was large and decorated nicely. Everything worked in the room and the hot tub was great! Hotel staff was very helpful. We had a great time in Durango and would definately stay in this hotel again.

Review collected in partnership with Best Western

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Round Rock, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked a room online at the last minute so we could ski Purgatory. The room was very clean, breakfast offering was phenomenal (tons of crispy bacon!!!), and the staff we encountered were all very helpful. My boys enjoyed the indoor pool and hot tub. Highly recommend this hotel!

Review collected in partnership with Best Western

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Lubbock, Texas
Top Contributor
138 reviews 138 reviews
50 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel at a good price on the north side of Durango. The room was large and clean. The bed and shower were fine. The staff was helpful. They do need to do a little bit better on details such as leaving both bedside lamps unplugged, but it was generally a good experience. The breakfast was adequate,... More 

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Tulsa, Oklahoma
Contributor
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel staff was very accommodating. Great view as I had asked. Clean rooms. Awesome Hotel. Great breakfast too. I couldn't ask much more in a hotel. I very highly recommend this to anyone. Pool was clean as was the spa with plenty of towels. Five stars from me... Go here and you won't be disappointed....

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Tucson, AZ
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The motel was close to a City Market, which we availed ourselves of several times. It snowed while we were there, but the crew handily cleared the parking lot of snow - at least most of it. The breakfast included scrambled eggs and bacon, waffles, thawed berries for the waffles, cold cereals, fresh fruit, danish, juices, milk, and decent coffee.... More 

Review collected in partnership with Best Western

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Phoenix, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

noisy mattress, uncomfortable pillows, water dropping noise from outside disturbed my sleep the entire night. Tiny breakfast area. Staff was helpful to help me cancel my 2nd night in the hotel for full refund and looked for another hotel for next day stay. Based on my previous experience with Best Western, this one really fell far below my expectations. This... More 

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Mountain Shadows

Address: 3255 North Main Ave., Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
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Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western
Hotel Style:
#5 Business Hotel in Durango
#6 Family Hotel in Durango
#7 Romantic Hotel in Durango

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