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BEST WESTERN Durango Inn & Suites

2.5 of 5 21382 US Hwy 160 W, Durango, CO 81301-6857
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BEST WESTERN Durango Inn & Suites
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BEST WESTERN Durango Inn & Suites
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293 reviews from our community

Traveler rating
    82
    119
    62
    16
    14
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116
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Durango Inn & Suites
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Doha, Qatar
Top Contributor
391 reviews 391 reviews
101 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed February 9, 2013

Best western is usually a good bet for a decant room and a good nights rest. This best Western is no different. a good clean comfortable stay and nice hospitality. The breakfast is sufficient for a morning start and the location is a bit off the beaten track but well situated.

Was this review helpful? Yes
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you so much for your review. Our staff prides themselves on providing clean and comfortable accommodations while striving for excellent service. They, so much appreciate knowing when guests recognize their efforts. Thank you. More 

Salt Lake City, Utah, Usa
1 review
4 of 5 stars Reviewed February 8, 2013

If you need to stay at a comfortable, reasonably priced hotel in Durango this is a great spot to stop. A good breakfast buffet, friendly staff and Best Western points too. Lots to do in Durango, make this hotel your home base.

Review collected in partnership with Best Western

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goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

We recoginze that it takes time and effort to submit a review. Thank you for both. We are thrilled that you enjoyed your stay and hope to see you on your next trip to Durango. More 

Lakeland, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2013

My husband, myself, and our pup took a road trip to Durango at the beginning of the year. We came into Durango around midnight, exhausted from driving and pulled into the parking lot with the intention to stay one night and move on to a hotel closer to the downtown area in the morning. Insead, we wound up staying 4... More 

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goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you so much for your valued feedback. We are delighted you enjoyed your stay. We will be sure to pass on to our associates, your input regarding their service. It is greatly appreciated. We hope that on your next trip west, you will choose to stay with us again. We recognize that it takes time and effort to submit... More 

Portland, Oregon, USA
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 20, 2013

Stayed at this Best Western over New Year's eve. Thoroughly enjoyed the town of Durango, but I overall do not recommend this hotel. Initially, based on a map search, I thought it would be a feasible walking distance to downtown; however the highway shoulder is not a safe walking route. Additionally, I had hoped the Best Western name would mean... More 

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goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Our sincerest thanks for your review. We pride ourselves on our cleanliness and work hard to maintain these high standards. You make some excellent points for other travelers to consider when booking lodging in Durango. Indeed, we are located about 3/4 mile west of the historic downtown area. Althought it is not really feasible to walk to downtown, we are... More 

Rockledge
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed January 9, 2013

I really enjoyed this hotel. I was in Durango a fishing trip and wanted a location that was close to town and some of the great fishing in the area. This was an excellent choice. This is a small, family owned and operated hotel and you can't beat the personal touch this provides. The room was spacious and comfortable. I... More 

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goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

We greatly appreciate your feedback and detailed review. Your feedback is so important. We recognize the time and effort it takes to submit a review and sincerely thank you. We look forward to being of service to you again soon! More 

Overland Park, Kansas
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 29, 2012 via mobile

We made a last minute reservation and were pleased with everything from the front desk staff to the breakfast. The room was clean and comfortable. Convenient to the downtown area. We would recommend to others staying in Durango.

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Hayle, United Kingdom
Top Contributor
118 reviews 118 reviews
54 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 24, 2012

Two night stay in a two room suite, very clean and good value. The only drawback was the aircon which kept cutting out, as is quite common with a lot of newer state of the art, irritating digital wonder machinery. I like the older models which give you frostbite. Didn't complain to the front desk as we assumed every room... More 

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goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Our sincerest thanks for your input and review. We apologize and regret, that you are absolutely correct regarding the air conditioner. They are designed to cycle off when the sensors determine that the unit may accumulate ice on the coil or in essence, "freeze up". It will only continue to chill the room to an internal preset tempurature and additionally... More 

San Diego, California
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 23, 2012 via mobile

This place was clean and convenient. They had a pretty good continental breakfast with friendly staff ensuring everything was was well stocked. The staff was extremely friendly and helpful at ll times. They were especially accomodating with our dogs, it was obvious that they are dog people too. They had a very large grassy area for our dogs to run... More 

Was this review helpful? Yes
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

We are grateful for the review and thank you for the time and effort to share your experiences with other potential guests. Dogs are indeed welcome here and we feel the $15.00 per day pet fee (plus tax) is reasonable. You are correct. The suites allow for easier access to the vast acreage behind the property and for the minimal... More 

Fresno, California
Top Contributor
77 reviews 77 reviews
42 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed October 20, 2012

The location is great, just a leisurely walk into downtown. The hotel is a bit pricey for what one gets though! I have no complaints about cleanliness or "bugs", the room, bath and bedding were just fine. What was disturbing though were trucks in the parking lot which kept their engines running half the night, one for refrigeration, another I... More 

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San Jose, California
Contributor
17 reviews 17 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2012

We stayed here one night on a road trip for a high school reunion. We were very disappointed when we first checked in because the room we were given had no tables (let alone outlets) for setting up our computers for work. We did ask the staff person if there was another room available and he quickly took care of... More 

Was this review helpful? Yes
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for submitting your detailed review. We value your input and take each guest comment very seriously. We are glad that our staff took care of finding a more suitable room for your needs. Our suites truly allow for more "living" space where our standard rooms are designed for the traveler who will not be spending a whole lot... More 

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Additional Information about BEST WESTERN Durango Inn & Suites

Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Durango Inn & Suites 2.5*
Number of rooms: 71
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Also Known As:
Best Western Durango Hotel Durango
Best Western Durango Inn And Suites
Durango Best Western
Hotel Style:
#2 Best Value Hotel in Durango

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