The room was okay although there was a fair amount of noise from the busy road alongside the hotel. The room was clean. The air conditioner was located in the vanity/sink area just outside the bathroom which meant that whoever was standing at the sink got blasted with cold air if the AC was on. Not horrible, just odd. Had... more

Pros- three beds in room (good for children) friendly staff, nice outdoor pool. Cons - small crowded breakfast area, room decor a bit dated, external access to rooms. You pay a lot for what you get. more

We spent a night at the Best Western Durango Inn & Suites after spending the day at Mesa Verde National Park. We had a standard room with 2 queen sized beds. It was less expensive to have 2 queen beds rather than 1 king--which did not make a lot of sense to me. The room was your typical hotel room.... more

We stayed here for one night while taking the family on the Polar express nearby. The staff was really nice and the rooms were above average for the class of hotel. The location was perfect for the train station and for historic downtown. The room was clean when we asked for connecting rooms we got them. Two small issues, the... more

We didn't have a reservation when we arrived to pick up our train tickets. For those we definitely had a reservaton. Someone at the depot said they only recommended the Best Western...probably because it's within walking distance of the depot, whicih has an early departure time. The Best Western had free happy hour and breakfast as well as refrig and... more

We loved our stay, The hotel was very clean, carpets looked new. The beds were very comfortable the suite was a 2 bedroom and a sitting/TV room. I would highly recommend this property, and this type of suite. Very friendly staff, everyone was real nice, In fact when we checked out I made a point of thanking Linda for her... more

The staff at the hotel was stellar! We got into town after most restaurants closed (including the one on site). The ladies at the front desk recommended the best pizza restaurant in town. Unfortunately they don't deliver and we couldn't drive. We were towing a trailer and wouldn't have a place to park when we got back because the hotel... more

Once we checked in and went into our room the first thing we noticed is that the room is very dark. We booked a family size suite and there were lamps, but it was very dark. Also there was an aroma that can best be explained as the smell of a heavy duty cleaner of some sort. The smell was... more

We stayed in a one-bedroom suite. The room was not as clean as I would have liked it to be. It was not filthy by any means, but not as clean as it should have been. The beds were average to good. The shower was good. The location is inferior to other properties better located within downtown Durango. I would... more