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BEST WESTERN Durango Inn & Suites

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21382 US Hwy 160 W, Durango, CO 81301-6857
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BEST WESTERN Durango Inn & Suites
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BEST WESTERN Durango Inn & Suites
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303 reviews from our community

Traveler rating
    86
    124
    62
    17
    14
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118
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

This is one of my favorite hotels to stay at as I travel back and forth from Texas to Utah. I have a dog and the Durango Dog Park is located less than 1/2 mile from the hotel. The park is very large (enough for me to get in a 5k run), lots of friendly dogs and people, a river... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. I loved your comments about the dog park and feeling like you are in the mountains. Although only 3/4 mile from the historic district, we DO offer the best of both worlds AND the short distance is a little more economical as well, if that is a concern! We look forward to seeing you again.... More 

Casa Grande, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I enjoyed my stay and will return to the same hotel whenever I am travelling to Durango. I have stayed in nearby places but this one has been the most enjoyable by far. The recent renovations definitely increase the comfort and the convenience appreciated when you are away from home.

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

We are thrilled you have enjoyed your stay and thank you for taking the time to do a review. We are happy you appreciate our renovation but most of all we are thankful for your business. We look forward to seeing you again soon. More 

Durango, United States
1 review
5 of 5 stars Reviewed 1 week ago

The suite option is great for large families. Having beds in two different rooms with a door in between works really well since we had Grandma and Grandpa with us. Also the sofa bed is a pull out. We loved that we could watch tv and hang out in the main living area together and weren't forced to get two... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Other travelers in a similar situation are really going to appreciate your review. Indeed, for a few extra dollars, the suites are really the way to go if you are traveling with kids or extended family. The additional space, the private bedroom and the microwave are prefect! Thank you for your review, but most of all your business. We look... More 

Flower Mound, Texas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 21, 2015

Made my reservation via phone directly to supervisor. I told her I would pay cash when I arrived and to not charge the credit card she asked for. I also told her I would arrive later than the normal time as I was driving 835 miles. I did arrive on schedule and paid cash for complete reservation. I checked my... More 

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

We have some of the most amazing and wonderful employees who work hard at their jobs and take pride in what they do. They are appreciated and valued members of our team and are amazing individuals and extraordinary human beings. Your belligerent behavior and personal attacks while you were here is something that we will not tolerate as owners nor... More 

Flagstaff, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 18, 2015

We made these reservations on relatively short notice, and were happy to find a hotel with a king bed suite for under 100 bucks. After I made the reservation, I received a call from the hotel the next day just to confirm our reservation and answer any questions, which I've not really seen before. The room was as advertised with... More 

Was this review helpful? Yes 1
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for taking the time to do a review. Your comments and input will, no doubt be helpful for travelers. We highly encourage guests to consider the little bit extra for suites as we agree, it is well worth the extra expense. Thank you for choosing us and we look forward to seeing you again. More 

Evergreen, Colorado
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 16, 2015

Travelling from Phoenix to Denver we booked a room on TripAdvisor. The room was neat and clean and had a working free WiFi, coffee maker in the room, and mini refrigerator. We had no trouble parking out in front. There was complete complimentary breakfast included in the rate. There is a Mexican Restaurant adjacent to hotel that eliminated the need... More 

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. We are thrilled you enjoyed your stay and look forward to seeing you again in the future. Your deepest appreciation for your business. More 

ignacio, United States
1 review
5 of 5 stars Reviewed February 16, 2015

awesome!!!! plan to stay here again. the place is kept clean and rooms are very clean too. condition of the placed is excellent. the recent renovation puts the facility in an attractive place in comparisons to what other places are near by. I plan to return. The staff was ready to assist and answer question at check in. food area... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

THANKS! We loved your review. It is so thoughtful of you to recognize the small things we do that make a big difference. It does not always work that way! We appreciate your business more than you will know. Looking forward to seeing you again. More 

ohio, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 8, 2015

Hotel was nice and people were great room was clean. Parking lot was well cared for after the large snow and Ice fall Coffee was great in the lobby as well as the fresh fruit Tv was easy to use with plenty of channels

Review collected in partnership with Best Western

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Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you so much for your review but most of all thank you for your business. More 

Albuquerque, New Mexico
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 31, 2015

Every once in a while I like a hotel where you can park in front of your room the old-fashioned way before it became necessary to liken a hotel to a fortress. In any case, Durango is a pleasant town and probably does not need the kind of monitoring required in the inner cities. The old way makes life a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

We are so glad you appreciate our Inn. Indeed, it is such a nice benefit to pull right up in front of your door and unload all your stuff. Thank you for taking the time to do a review and sharing your experience with others but most of all, thank you for your business. More 

Castle Rock, CO
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 28, 2015

This hotel keeps doing what it needs to do to be a better and better destination in Durango. The room remodel continues with brand new furniture and TVs. The lobby and breakfast room have also been remodeled and are warm and inviting. AND they added a happy hour! What a nice surprise. The front desk staff, as always, is friendly... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your feedback and suggestions. We are thankful that you appreciate all we are doing to improve and love your ideas! Thanks for being our guest and we look forward to seeing you again in the NEAR future! More 

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