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All 30 Durango hotels

BEST WESTERN Durango Inn & Suites

2.5 of 5 Hotel   |   21382 US Hwy 160 W, Durango, CO 81301-6857
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Ranked #13 of 30 Hotels in Durango
A recent review
4 of 5 stars reviewed 2 weeks ago
Sherrron L Durango, CO, United States
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281 reviews from our community

Traveler rating
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    113
    59
    16
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durango, CO, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I always stay at this hotel. It is about a 2 minutes drive from downtown Durango and a 15 minute walk. You get to walk on a bridge across the Animas River, which is beautiful. I enjoy their outdoor hot tub at night, along with an amazing Continental breakfast. The rooms are upgraded and the service people are always friendly... More 

Review collected in partnership with Best Western

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Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review! There is some great input for readers regarding how close we are to downtown and our convenient location. We appreciate your choosing us and look forward to seeing you again soon. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We booked online; Linda checked us in and was so nice! Lobby undergoing renovations but our room was really nice. Bed was great, bathroom was lovely. Easy to find. Mexican restaurant next door was good, too. Will definitely stay again our next trip through!

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Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review but most of all, thank you for your business. We appreciate your being patient and understanding with our lobby renovation as we accomplish some things we think our guests are really going to enjoy. We will be done in the next few weeks! Looking forward to seeing you again soon. More 

Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were only there one night, but was pleasantly surprised by the accommodations. The room was a little small, clean with all the amenities (no microwave though). Perfect and priced just right. Breakfast was more than a Continental even having waffles, eggs and sausage. Our only complaint was that since it was an "animal friendly" hotel, we took the risk... More 

Review collected in partnership with Best Western

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Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Gosh, we are so sorry our pet friendly environment made your daughter uncomfortable. Thank you so much for your review and we are thrilled you enjoyed your stay otherwise. We are a family with allergies as well and hope to work through some strategies to minimize the guest impact yet welcome those traveling with 4 legged friends. We hope to... More 

Hobbs, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

This was one of the very best hotels we have stayed in. The employees were outstanding, It was very clean, the breakfast was fresh and presented with great care. If you ever go to the Quality Inn in Lubbock, TX please know that you will have the exact opposite experience. I am so happy that we decided to stay at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

We are so glad you enjoyed your stay. Thank you for your review. Keep Durango in mind for family reunions! We have a terrific back yard that serves as a wonderful family gather area in the summer. We hope to see you again soon and most of all, thank you for choosing us. We appreciate your business more than you... More 

Bakersfield, United States
1 review
5 of 5 stars Reviewed November 11, 2014

We stayed in the 2 room suite for a week as there was 2 couples. It was great having our own rooms but a living room and kitchen area we could spend time together. Continental breakfast very good. But the friendliness and helpfulness of everyone there made for a fantastic overall experience! Highly recommend.

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for choosing to stay with us. Your business is very important to us and we are grateful for your continued patronage. Your feedback regarding the staff is so much appreciated. We have a terrific team that works very hard. Thank you for recognizing them. Looking forward to seeing you again soon. More 

Rancho Cucamonga, California
2 reviews
4 of 5 stars Reviewed November 5, 2014

Very professional and accommodating staff. Easy to find. Close to downtown. Excellent breakfast. Clean rooms, comfortable beds. Best hotel if you are traveling with a pet. Only complaint was the noise level. Nearby road noise and adjacent room noise was noticeable, but not annoying.

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your feedback and for taking your valuable time to submit a review. We are grateful for your business and appreciate your feedback. Remind us next time you are here so we can upgrade you to a room with the bedroom away from the highway. Looking forward to seeing you again soon. More 

2 reviews
5 of 5 stars Reviewed November 4, 2014 via mobile

I would come back! In fact I didn't want to leave. The service was amazing. From the helpful woman that checked us in and gave us great recommendations for good restaurants. To the woman who stocked the breakfast area and asked us how our activities were the prior day. Even the gentleman at the front desk who spent close to... More 

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you so much for your review. We recognize the time it takes to submit your input and we are grateful for that. We are glad you had a terrific stay and enjoyed our outstanding service. We thank you for your business and hope to see you again soon. More 

Sedona, United States
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2014

Can't say enough good things about the staff. We found ourselves in approaching darkness about 3 hours away with mountains between us, and past the cancellation period. Called the hotel & the clerk (Scott) was really understanding & changed our reservations to the following night. When we checked in, the clerk (Becky) provided great info about visiting Mesa Verde -... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you so much for your review and input. We look forward to seeing you again. Please come back and see what our new remodel looks like! We begin this next week. Thank you for your business. More 

Erie, Colorado
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 22, 2014

We stayed here while visiting Durango to ride the train. There were 5 of us and they could accomadate us in one of their suite rooms.The suite was clean but small and could use some updating. These rooms are outside entry room style. We did get a good rate which included breakfast which was reasonable: eggs, sausage, waffles, toast, juice,... More 

Was this review helpful? Yes
Tucson, Arizona
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 21, 2014

Avoid if at all possible especially if traveling with pet. Stayed two nights due to height of Colorado summer tourist season and moving more difficult than moving if anything else was available. So many issues that it is not worth my time to list all of them. It was only whena friend asked about a recommendation that I thought about... More 

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your input and review. We are sorry you did not enjoy your stay. Your feedback is not our usual review so I am perplexed. We will look into the situation. I assure you we do not have major structural issues but will certainly address any bad attitude or unfriendliness. This is not our normal feedback. We typically... More 

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Additional Information about BEST WESTERN Durango Inn & Suites

Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Durango Inn & Suites 2.5*
Number of rooms: 71
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Also Known As:
Best Western Durango Hotel Durango
Best Western Durango Inn And Suites
Durango Best Western

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