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BEST WESTERN Durango Inn & Suites

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21382 US Hwy 160 W, Durango, CO 81301-6857
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BEST WESTERN Durango Inn & Suites
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BEST WESTERN Durango Inn & Suites
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365 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brussels, Belgium
Level Contributor
9 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

Little natural light in rooms as they fronted on to an enclosed internal courtyard and it was necessary to keep the curtains drawn for privacy. Rather airless and stuffy too. Highly chlorinated swimming pool in the courtyard which was rather smelly. Hôtel family room for four was roomy enought but the loo and shower were in a separate (and very... More 

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payson, United States
4 of 5 stars Reviewed 4 days ago NEW

Years ago my wife and I discovered Durango when we traveled in our RV . but now we take road trips in our town & country. The Durango inn was just the perfect base camp to go to town, and to travel to Mesa Verde. . We also traveled to Silverton. We would highly recommend the Durango inn and suites... More 

Review collected in partnership with Best Western

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Prescott, Arizona
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Customer service and room comfort are excellent. Owner/GM out on grounds picking up trash in the morning and walking the property to make sure all is good. Breakfast is standard but with hot egg and sausage and belgian waffle maker if you are into that stuff. Probably should have dropped 1/2 star for hot tub that was warm, not hot... More 

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Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. We are trying and put a lot of love and care into the Inn on a daily basis. We appreciate your making note. We are sorry the hot tub was only warm. Things break on us some times and we need a little time to get them back up and running. Thank you for being... More 

Wilmington, North Carolina
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We arrived arround 6pm after a long day of driving and were greeted very friendly at reception with complimentary snacks. We the had a glas of wine on the house in garden and started to feel really like at home, also because of the smell of the flowers in the garden. We had dinner in the mexican restaurant next door.... More 

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Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

We are so happy you enjoyed your stay. We have added a few new things this summer like the snack box and wine and so thrilled you enjoyed. Thank you for taking the time to do a review, most delighted you enjoyed our Inn but most of all thank you for your business. More 

Pottsville, United States
1 review
4 of 5 stars Reviewed 1 week ago

It was very relaxing. Pool was nice, breakfast was good. Bed was pretty good. Staff was very friendly. Really wasn't within walking distance to downtown, but it was within walking distance of the Riverwalk.

Review collected in partnership with Best Western

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Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Awww..love your review title. That is what we hope for and so thrilled you enjoyed your stay. Thank you for your business and be sure to think of us in the future. More 

Parkersburg, West Virginia, USA
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have had problems with other Best Western properties over the past few years, and we chose to stay in this Durango, CO property with hesitation. Well, this property is GREAT. The service is excellent, and the building is superb. FANTASTIC facility.

Was this review helpful? Yes 1
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

We are so excited to have you think of the BW family again. Thank you for your review and we are so happy you had a terrific stay. We will share your feedback with staff as they love hearing how much their hard work is appreciated! More 

Greenville, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My dad and I used Durango as a stopping point on our way from Gunnison/Curecanti to the Grand Canyon, and I was quite grateful for this hotel. We were traveling with my German Shepherd, and when I checked in late on the night of our stay, we were welcomed by friendly desk staff and a "welcome" packet for my dog,... More 

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Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

We are grateful for your including such great detail in your review. Thank you for taking the time to submit for other readers. We are also glad your 4 legged friend enjoyed his stay! Hope to see you again on your next trip. Thank you for your business. More 

Casa Grande, Arizona
Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago

Great beds . Great view. Our balcony overlooked a beautiful grass area. It was peaceful to sit on the balcony. The eggs could have been better but still ok. We stayed 4 nights. Would do this again, even though it's really expensive.

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Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

SO happy you loved the beds and the suites with a balcony. Some guests deer, fox, and raccoons on the hillside! I know the summer is expensive. The cost of doing business in Durango is extraordinary but there are so many cool things to do. The shoulder season is a great time to stay as well and would love to... More 

Albuquerque, United States
1 review
4 of 5 stars Reviewed 1 week ago

My husband and I very much enjoyed our stay here. It was a bit of an accident that we stayed because we had just spent the weekend camping when my husband came down with a stomach flu so we couldn't drive home and had to stay a night in a hotel. It was a nice enough room, very clean, and... More 

Review collected in partnership with Best Western

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Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

A million and one thanks for staying with us and we hope to see you again soon. We realize you have a choice in lodging and we are so grateful you chose us. Also, thank you for taking the time to do a review. Much appreciated! More 

Gilbert, Arizona
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed the Best Western in Durango. This is an expensive area, and the hotel room wasn't cheap. But the floor plan was spacious, and the sofa sleeper was nice. The kids especially enjoyed the backyard area, with direct access from the back door of our hotel room. We all enjoyed the free breakfast as well, in fact my... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

We were thrilled to see you enjoyed your stay. We are hopeful all our guests make it to the back yard. It is a beautiful, serene place to relax and enjoy. Sometimes there is wildlife to behold as you might know! We appreciate your review and look forward to seeing you again soon. More 

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