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BEST WESTERN Durango Inn & Suites

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21382 US Hwy 160 W, Durango, CO 81301-6857
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BEST WESTERN Durango Inn & Suites
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BEST WESTERN Durango Inn & Suites
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321 reviews from our community

Traveler rating
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    63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Palouse, Washington, Usa
Top Contributor
56 reviews 56 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stay at BW's when ever possible (USA and Europe) as we travel with pets, require internet and the breakfast are a reasonable amenity. The Durango Inn & Suites is a favorite. Durango greets us with afternoon box wine and is about the most pet friendly hotel we've found. First floor rooms are easy access and the hotel has extensive... More 

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Dallas, Texas
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Very friendly staff room was clean and comfortable breakfast was good they have a free wine happy hour. All in all a good experience. We would stay there again no problem. There is a $2 bus that runs to town during the day. A cab for four is eleven dollars

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Thayne, Wyoming
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were looking for a reasonably priced hotel that accepts dogs in Durango-not too many available. We were pleasantly surprised when we arrived to be upgraded to a two-room suite because we are Gold Crown Club members. There was a grassy area out the back door of the bedroom, which was perfect for taking our little dog for walks. The... More 

Review collected in partnership with Best Western

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Jerome, Idaho
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

This hotel needs to invest some money into refurbishing it's facility. We were not entirely satisfied with our stay and would not chose this hotel again. At the end of a long day on the road we expect to find a room - for the price we paid - to be well maintained, clean and comfortable. This was not the... More 

Review collected in partnership with Best Western

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Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Oh Mary, I am SO sorry you did not enjoy your stay and we did not have the opportunity to make it right with you. We so wish you would have said something prior to your departure. We hate it when folks leave unhappy. We have a plethora of accommodations across all price points and have some terrific rooms remodeled... More 

Kingsburg, California
Top Contributor
60 reviews 60 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Good location to visit historic Durango. The clerk recommended a great restaurant downtown & was knowledgeable with directions of the area. The suite with sofa & tv was comfortable after a long day of driving, and the balcony was a peaceful place to enjoy our morning coffee.

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Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

CHARMING! We love that word. Thank you for your review and we are so happy you enjoyed your stay. We look forward to the opportunity to be of service to you again in the future. But most of all, thank you for choosing us. Your business is so important to us. More 

Rockville, Maryland
Top Contributor
66 reviews 66 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We were at the hotel at the beginning of the tourist season. Hotel is located at a great location, with very reasonable prices. Staff was very helpful in recommending dinner locations as well as other activities beyond our desire to see the Durango & Silverton RR. While located on a major highway, our room was very quiet. Their included breakfast... More 

Review collected in partnership with Best Western

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Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

You have no idea how much our staff enjoys being recognized. Thank you so much. We are happy you enjoyed your stay and hope we will see you again soon. Your business is appreciated more than you know. More 

Venice, Florida
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

double beds were very uncomfortable, as I am used to queen size or king. Food was good and filling. Quiet not alot of noise. Staff was very helpful with finding places to visit and how long it would take to get there. only complaint is that there were double beds instead od queen size. Staff very helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

I big hearty thank you for your review. We are so glad you enjoyed your stay and look forward, hopefully, to seeing you again sometime in the future. To clarify, regarding your comment about the double beds, a piece of trivia: Best Western does not allow properties to have double beds. They must be queens. All our rooms have either... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

The location of the hotel is superb, just less than a mile outside of the downtown Durango. This location offered us dirt roads and forest to walk our 75 # Akita, Sully. The hotel room was very spacious, clean and comfortable. The breakfast was just right.

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

SULLY! Oh yes! We are thrilled you enjoyed your stay. Thank you for taking the time to do a review. We appreciate your comments but more than anything, we appreciate your business. See you soon! More 

Eagle River, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

From check in to leaving, this was a very good experience. The lady at the check in was exceptionally pleasant and efficient. She made us feel very welcome. The attitude toward having a pet was also really good. The room was quite clean and we found no problems with it at all. The hotel was very busy but we heard... More 

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

We are so happy that you appreciated our Inn. Our staff is exceptional and they love hearing the positive comments. Thank you so much. Most of all, thank you so much for choosing us. We are so thankful for your business. Hope to see you soon! More 

Wampum, Pennsylvania
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been a best western club member for years (at least 15), but have never checked in and had any one recognize that, until now. They welcomed me and thanked me for being a rewards member and brought out a basket of snacks to choose from, 1 for each in the group. Staff was exceptionally friendly and helpful. Rooms... More 

Was this review helpful? Yes 1
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

WOW! Our basket of treats is a new idea so we are thrilled to hear you appreciated it! Thanks for being a Best Western Rewards Member and choosing our hotel. We are so thankful for you, our guest and are so happy you enjoyed your stay. Come back soon! More 

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