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All 30 Durango hotels

BEST WESTERN Durango Inn & Suites

21382 US Hwy 160 W, Durango, CO 81301-6857
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69%
Ranked #14 of 30 hotels in Durango
A recent review
5 of 5 stars reviewed 2 days ago
Leah C Adelanto, United States
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248 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Adelanto, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff is great and always friendly and helpful. The place is clean and has a good breakfast. The location is convenient to everything. The only issue we had was the cooler shut off in the middle of the night and would not come back on but they said they'd have someone check it out after we checked out.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anacortes, Washington
Top Contributor
65 reviews 65 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

this room was beautifully decorated and the glass elelvator was a treat as well. The breakfast was good with eggs that were ediable unlike some...Only down fall was there was no one at the front desk evwerytimne we went with a question. I would stay thre again though hope the staff inproves

Review collected in partnership with Best Western

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Delta, CO
1 review
5 of 5 stars Reviewed 1 week ago NEW

A short trip for a romantic trip and leisure. Everything was excellent. Price is comparative for a resort town. Beds were the most comfortable I've ever slept in. Quiet and clean. Staff helpful and the breakfast had a good variety and everything was fresh and dining area was kept clean. Small area to eat outside or tables inside.

Review collected in partnership with Best Western

Was this review helpful? Yes
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. We recognize you have a choice in lodging and are grateful you have chosen us! We look forward to seeing you again in the future. We appreciate having you as a guest. More

Ben Wheeler, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel before and definitely will again. They are extremely courteous and great rooms and service. The breakfast is a great assortment of foods and there are also restaurants very close by which are also good.

Review collected in partnership with Best Western

Was this review helpful? Yes
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

A million thanks for your review. We appreciate that you have chosen us and are glad you enjoyed your stay. We hope to see you again in the near future. Again, thank you! More

Abu Dhabi, United Arab Emirates
Top Contributor
61 reviews 61 reviews
24 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Best Western Durango Inn and Suites for the evenings of 18 and 19 June. i specifically wanted to ride the Durango and Silverton Railway - that was a treat. The hotel is not great. It’s outdated, the furniture is old, the chairs in the room are uncomfortable and generally the hotel could do with some loving... More

Was this review helpful? Yes
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

We are so sorry you did not enjoy your stay with us. We regret you did not advise us of your plumbing issues so that we could address it for you. In addition, we are sorry you did not have great internet service. The community internet provider has changed and admits that they thought their equipment could handle the demand,... More

Boulder, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Best Western Durango Inn & Suites was one of the nicest motels we have stayed in. The room was spotlessly clean and well appointed. The outside pool was heated to 85 degrees and crystal clean. Pool towels were provided. The breakfast was more than adequate. The motel is a short drive to the historic Durango area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. We are so excited you enjoyed your stay and appreciate the time and effort in submitting a review. We look forward to seeing you again in the future but most of all, thank you for your business. More

St. Louis, MO, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Facility was rundown, things malfunctioned. The airconditioner leaked water into the room and the carpet was wet for our entire stay, The door lock did not work properly and one night we had to have help from hotel staff to get in. The hotel is way overpriced for its condition

Review collected in partnership with Best Western

Was this review helpful? Yes 1
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your input. We regret you did not enjoy your stay. We are sorry your air conditioner was leaking. In fact, the air conditioners are designed to defrost when run continuously, and the condensation does drip after prolonged use. We apologize for the inconvenience and that it made the carpet wet. We are saddened you felt we are... More

College Station, Texas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Like some of the other hotels we stayed in this trip, we were also lucky enough to get a jacuzzi suite. The room was large and clean with a good size bedroom area, a little kitchenette, and a decent sized bathroom. The jacuzzi was a bath tub Jacuzzi which was a pretty good size tub. There were also washers and... More

Was this review helpful? Yes 1
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. We appreciate thte time and effort you took to submit a review. We look forward to seeing you again in the future. Thank you for your business. More

Easley, South Carolina
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our overnight stay here was a very pleasant experience. I had read reviews that made me concerned but was pleasantly surprised. I guess some people expect luxury for comfort prices. Our beds (two queens) were very comfortable and we both have lower back issues. The front desk could not have been more helpful nor accommodating. We ate dinner at Christine's... More

Was this review helpful? Yes 1
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your candid review . It is discouraging to have thousands of guests each summer, comment on their wonderful stay, the great service, the hotel cleanliness and the terrific breakfast, only to have the negative and less than stellar reviews make the social media. Thank you for recognizing our staff and their hard work and terrific efforts; appreciated... More

Foht Wuth, TX
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Front desk manager could really work on her people skills. She was efficient but cold. Breakfast was just adequate--not great, not bad. Very nice patio adjacent to breakfast room. Motorcyclists make a lot of noise coming in and out but that's not the hotel's fault. Front desk did respond quickly when I complained about the noisy teenagers at midnight. Room... More

Was this review helpful? Yes 1
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

It was great to have you as our guest. Thank you for your review. We appreciate your input and look forward to having you as our guest again in the near future. More

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Additional Information about BEST WESTERN Durango Inn & Suites

Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Durango Inn And Suites
Best Western Durango Hotel Durango
Durango Best Western

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Durango #12 Romantic Hotel in Durango
Number of rooms
71

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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