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BEST WESTERN Durango Inn & Suites

2.5 of 5 21382 US Hwy 160 W, Durango, CO 81301-6857
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BEST WESTERN Durango Inn & Suites
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BEST WESTERN Durango Inn & Suites
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300 reviews from our community

Traveler rating
    83
    124
    62
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Flower Mound, Texas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Made my reservation via phone directly to supervisor. I told her I would pay cash when I arrived and to not charge the credit card she asked for. I also told her I would arrive later than the normal time as I was driving 835 miles. I did arrive on schedule and paid cash for complete reservation. I checked my... More 

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

We have some of the most amazing and wonderful employees who work hard at their jobs and take pride in what they do. They are appreciated and valued members of our team and are amazing individuals and extraordinary human beings. Your belligerent behavior and personal attacks while you were here is something that we will not tolerate as owners nor... More 

Flagstaff, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We made these reservations on relatively short notice, and were happy to find a hotel with a king bed suite for under 100 bucks. After I made the reservation, I received a call from the hotel the next day just to confirm our reservation and answer any questions, which I've not really seen before. The room was as advertised with... More 

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for taking the time to do a review. Your comments and input will, no doubt be helpful for travelers. We highly encourage guests to consider the little bit extra for suites as we agree, it is well worth the extra expense. Thank you for choosing us and we look forward to seeing you again. More 

Evergreen, Colorado
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Travelling from Phoenix to Denver we booked a room on TripAdvisor. The room was neat and clean and had a working free WiFi, coffee maker in the room, and mini refrigerator. We had no trouble parking out in front. There was complete complimentary breakfast included in the rate. There is a Mexican Restaurant adjacent to hotel that eliminated the need... More 

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. We are thrilled you enjoyed your stay and look forward to seeing you again in the future. Your deepest appreciation for your business. More 

ignacio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

awesome!!!! plan to stay here again. the place is kept clean and rooms are very clean too. condition of the placed is excellent. the recent renovation puts the facility in an attractive place in comparisons to what other places are near by. I plan to return. The staff was ready to assist and answer question at check in. food area... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

THANKS! We loved your review. It is so thoughtful of you to recognize the small things we do that make a big difference. It does not always work that way! We appreciate your business more than you will know. Looking forward to seeing you again. More 

ohio, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel was nice and people were great room was clean. Parking lot was well cared for after the large snow and Ice fall Coffee was great in the lobby as well as the fresh fruit Tv was easy to use with plenty of channels

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you so much for your review but most of all thank you for your business. More 

Albuquerque, New Mexico
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Every once in a while I like a hotel where you can park in front of your room the old-fashioned way before it became necessary to liken a hotel to a fortress. In any case, Durango is a pleasant town and probably does not need the kind of monitoring required in the inner cities. The old way makes life a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

We are so glad you appreciate our Inn. Indeed, it is such a nice benefit to pull right up in front of your door and unload all your stuff. Thank you for taking the time to do a review and sharing your experience with others but most of all, thank you for your business. More 

Castle Rock, CO
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 28, 2015

This hotel keeps doing what it needs to do to be a better and better destination in Durango. The room remodel continues with brand new furniture and TVs. The lobby and breakfast room have also been remodeled and are warm and inviting. AND they added a happy hour! What a nice surprise. The front desk staff, as always, is friendly... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your feedback and suggestions. We are thankful that you appreciate all we are doing to improve and love your ideas! Thanks for being our guest and we look forward to seeing you again in the NEAR future! More 

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 23, 2015

Great and spacious room, great location, free breakfast, but the bed is really not comfortable, old bed and really like sleep on a stone. The bathroom is a lil bit small but its ok for me. May be not the bathroom will not fit you if you are a big guy. No microwave in the room. Overall you got what... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your GREAT ROOM, GREAT LOCATION review. I am sorry to hear you did not enjoy our beds. I am perplexed with your comment suggesting that the beds were old as they have been replaced if not this last year, the year before. I am sorry the firmness was not to your liking. We do have microwaves in... More 

Sugar Land, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed January 22, 2015

Usually, I like BW hotels, but this BW at Durango was out of my expectation, because it doesn't have an elevator. I have 3 big luggage that need to be brought to the second floor by stairs. If I knew that this BW doesn't have an elevator, I wouldn't stay here. The Pros: the location of this hotel was just... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

We are so disappointed to see that our lack of elevator earned us only average marks and made for only an average stay for you, our valued guest. We do our very best, through pictures and descriptions to not, in any way, surprise our guests. In fact, most who travel with heavy luggage quite enjoy parking a mere 3 (... More 

Manchester, United States
2 reviews
5 of 5 stars Reviewed January 22, 2015

We love staying at Durango Inn & Suites. The staff is very friendly and helpful. They make us feel at home. They are always there to help outl and take time to answer questions and just chat. Very clean facility love the back door for our dogs.

Review collected in partnership with Best Western

Was this review helpful? Yes
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you so much for your review. You have no idea how much your review and review title means to us nor how important you are to us as our guest. The most rewarding part of our ownership is the opportunity to get to meet and engage with amazing folks that bless our lives. We cannot wait to see you... More 

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Additional Information about BEST WESTERN Durango Inn & Suites

Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Durango Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Durango Hotel Durango
Best Western Durango Inn And Suites
Durango Best Western

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