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All 30 Durango hotels

BEST WESTERN Durango Inn & Suites

21382 US Hwy 160 W, Durango, CO 81301-6857
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71%
Ranked #14 of 30 hotels in Durango
A recent review
4 of 5 stars reviewed 2 days ago
Paul H Wichita, United States
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  • Reviews (224)
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224 people have reviewed this hotel

Traveler rating
    63
    94
    48
    9
    10
See reviews for
83
81
14
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Wichita, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The people at the Best Western Durango Inn & Suites were what made our trip memorable. We had special help from Edy and Carlita, who were excellent. The woman who runs the breakfast area each morning is another fantastic person who cares about your experience and interacts in a friendly manner. The staff is first rate and the price was... More

Review collected in partnership with Best Western

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Phoenix, Arizona
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

On our way from Prescott Valley, AZ to Boulder, CO we stopped overnight at this hotel, having stayed there one year ago. Again, we were treated royally - including our Airedale, Daisy. Last year, we had the now-gone Airedale, Sedona with us. We were surprised to learn that we could go around to the patio with Daisy for the continental... More

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

First, thought we had a suite, but no. Old, old tiny stinky crowded room. Bathroom floor so rotten it sagged, gave in spookily when walked on and squeaked LOUDLY. Opening the drapes was a mistake, because it unleashed the Dust Bowl. Drapes never dusted in their lifetime forget about cleaned...and full of cigarette holes. Room was not cleaned on our... More

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goosealina, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

WOW, as the owner and operator of the Best Western Durango Inn and Suites, no doubt, you can imagine how hurtful it is to be called mean spirited, cheapskate, a liar, and have my integrity put into question. It is difficult to not take such attack personally until I looked at your other Trip advisor contributions. I am sorry you... More

Kenai, Alaska
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a nice place to stay. Room was nice we had a suite. The breakfast gave choices - eggs, sausage, waffles, oatmeal. cold cereal. muffins, toast.yogurt, and fruit.Close to downtown but a little to far to walk. 5 minuite drive to train station. Grandson loved the pool and hot tub was clean.

Was this review helpful? Yes 1
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

We are so happy you had a terrific stay. It is always so fun to have the kids enjoying the pool and hot tub. We are looking forward to seeing you again. Thanks for being our guest. More

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second time we have stayed here. Very nice hotel for the price. Clean and comfortable. Good breakfast. Clean swimming pool. We sleep with a white noise machine, so had no problems with noise. Our sink was slightly clogged, and maintenance came quickly to address the problem. Close to downtown, but not walking distance.

Was this review helpful? Yes 1
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your specific notes and input. We appreciate your review. We look forward to having you as our guest again sometime soon! Call us at 970-247-3251! More

Lawton, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay in Durango at Best Western was good. Our room was too close to the pool and kept hearing the fence slam during the day. Personnel working in the food department were very friendly and helpful. The price of the hotels in Durango are high compared to other locations.

Review collected in partnership with Best Western

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goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your input. I am glad our helpful friendly staff were able to help and assist. We look forward to seeing you again in the future. Thank you for being our guest. More

Longmont, Colorado
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came here for the Can Am Spyder Owners event and this hotel was fantastic. They have on-site coin operated washers and dryers (important when you're living off motorcycles!) and also motorcycle washing stations set up at both ends of the hotel. We were in room 214 which only had back windows overlooking the green area, but it was nice... More

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goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. We are glad you had a terrific stay and look forward to seeing you again in the future. We really encourage folks to spend the little extra to have the suites so that you can REALLY enjoy all we have to offer. Call us when you are headed this way again at 970-247-3251. More

Waddell
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We spent 4 nights at this hotel and enjoyed our stay. Room was nice and spacious, clean, comfortable and quite. We had a double queen suite, room #208, on the 2nd floor. Nice balcony area looking out to green area and hillside. Breakfast was comparable to other Best Westerns we have stayed in. The staff were very accommodating, friendly and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. We are thrilled you had a terrific stay. We look forward to seeing you again in the future. We recognize you have a choice in lodging . Thank you for choosing us. More

Denver, Colorado
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The staff is friendly and the location is perfect. Not in the middle of everything but still close to old town. Beds are soft to firm and very comfortable. Descent selection for breakfast but does get a bit busy.

Was this review helpful? Yes
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your input. We are so glad you enjoyed your stay. We look forward to seeing you again soon. More

Thibodaux
2 reviews
2 of 5 stars Reviewed 3 weeks ago

This hotel is way over due for a remodel. Our room had the A/C in the bathroom and maybe in the winter time that'd be fine, it made for a very uncomfortable sleeping while we were there. And the in room internet works when you can connect to it, better to bring a myfi or similar device to provide your... More

Review collected in partnership with Best Western

Was this review helpful? Yes
goosealina, Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review. We are discouraged that you did not enjoy your stay. We continue to make improvements on an annual basis and regret you did not find our accommodations satisfactory We work hard at matching the price point to the accommodations. We hope that in the future you will look to stay with again . Looking forward... More

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Additional Information about BEST WESTERN Durango Inn & Suites

Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Durango Inn And Suites
Best Western Durango Hotel Durango
Durango Best Western

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Durango
Number of rooms
71

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