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Holiday Inn Hotel & Suites Durango Central

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21636 Highway 160 West, Durango, CO 81301
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Holiday Inn Hotel & Suites Durango Central
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190 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Durango Central
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Tigard, Oregon
Level Contributor
556 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed May 27, 2015

Being the "new" hotel in town, we thought we would give it a go. Check in staff was OK. Had a room with a balcony, which was a nice perk. Room was good size, comfortable and clean. Only real complaints were that we were never able to get the room cool enough so we left the slider to the balcony... More 

Helpful?
Thank HARRY M
dennisyellowstone, General Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for staying with us, we appreciate your business. I will certainly pass on your comments to the staff. We are presently going through each room checking all equipment as the season is changing. We look forward to your next visit. Dennis L. Patrick General Manager More 

Albuquerque, New Mexico
Level Contributor
3 reviews
3 of 5 stars Reviewed May 26, 2015

Stayed over Memorial Day Weekend. The hotels in Mexico called and said "Man, your beds are hard". Servers at breakfast were extremely average. Room did not get serviced on first day. Overall, pretty expensive for what it was.

Helpful?
Thank Hlydvr65
dennisyellowstone, General Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for your input. You can never replace the comfort of home and your own bed but we certainly try. Being a fairly new hotel, all beds, linen, furniture, etc., is ordered to meet specific requirements for holiday Inn. I apologize that the servers did not give extraordinary service but we have a fairly good base crew. I will... More 

Houston, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

The friendly staff offered us a free upgrade into a room with a balcony view. We are members of IHG Rewards Club. We enjoyed a comfortable nights' sleep in a clean and quiet room. Kids enjoyed the daily fresh cookies in the lobby, and we made use of the indoor pool and large hot tub, which we had all to... More 

Helpful?
Thank jazzyfeet
dennisyellowstone, General Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

What a nice review, thank you for taking the time to share your thoughts for other guests to see. We take pride in our hotel and the staff is extremely good in customer service. We appreciate your business and look forward to seeing you again if you were to return to this area. sincerely, Dennis L. Patrick General Manager Holiday... More 

Albuquerque, New Mexico
Level Contributor
76 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 16, 2015

I was there for business. I found the rooms clean and well furnished. The staff was pleasant and accommodating. The restaurant met my needs for breakfast and supper. I missed not being directly on the Animas as the old Holiday Inn was. But, again, I was there for business.

Helpful?
Thank pestpilot
Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for taking the time to review our property. Providing excellent customer service and a comfortable stay are the things we pride ourselves in ... and we appreciate hearing back from our guests! We value you as a guest and hope you continue to choose Holiday Inn & Suites Durango Central for you lodging needs! More 

Whittier, California
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 13, 2015

Stayed three nights in late April. Booked a discount rate. I rarely praise a hotel but this stay was great. The room large and spotless and the staff friendly and helpful. My room had no real view but just go outside and see all you want. Five to ten minute stroll to downtown and the riverwalk. May have to wait... More 

Helpful?
Thank v incent b
Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for taking the time to let us know how much you enjoyed your recent stay at Holiday Inn & Suites Durango Central! We look forward to your return visit! And keep in mind, we do provide a complimentary shuttle service to the downtown area from 7am-11pm! More 

Washington DC, District of Columbia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 11, 2015

Large hotel--there was a wedding the night we stayed, and a very large number of guests. Only con would be that tables outside the reception rooms & the bathrooms had apparently not been serviced after the receptions. Other than that, everything was clean. The hotel & our room was beautiful & well furnished. The front desk staff were not dressed... More 

Helpful?
Thank earthworm3
Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

We are so pleased to hear that you enjoyed our beautiful property! We appreciate you taking the time to give us your honest feedback and will use your comments as an opportunity to improve. Please note for future reservations, we have a free shuttle that will take you downtown between the hours of 7am-11pm! Thank you for choosing Holiday Inn... More 

Toronto, ON
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2015

We were touring Mesa Verde, and booked a room through hotwire at the last minute. We actually really liked the hotel and the city of Durango. The hotel itself is very new, around two years old. They serve cookies in the afternoon, and everyone at the front desk was very nice and helpful. They gave us some great restaurant recommendations,... More 

Helpful?
Thank Elle_in_transit
Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for taking the time to let us know that we exceeded your expectations! Our team works hard to provide an exceptional service and love to hear from guests like you! We hope you choose Holiday Inn & Suites Durango Central for your next trip to our area! More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 1, 2015

This motel is located on the outskirts of Durango on Hwy 160, it sits right next to a small creek. We have a king size room with couch, chair, sink, micro, frig and separate bedroom, two tv.s. They also have a bar and grill attached to motel with happy hour.

Helpful?
Thank 594virginiar
Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for taking the time to review your recent stay at Holiday Inn & Suites Durango Central! We love hearing what our guests love about their stay! We hope you stay with us again on your next trip to Durango! More 

El Paso, Texas
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 26, 2015 via mobile

I have stayed here twice for business trips and it is an extremely nice property. The facility is quite new so everything is modern and well maintained. Front desk staff is very friendly and helpful. The location has a great view of the mountains and nearby river yet conveniently close to the downtown area. Rooms are very clean, new and... More 

Helpful?
Thank ManfredBradford
Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

I am delighted to hear that our hotel worked so well for you! Thank you for taking the time to share your comments with us and others! Our team takes great pride in pleasing guests, so I look forward to sharing your review with them. We look forward to your next visit to the Holiday Inn & Suites Durango Central.... More 

Denver, Colorado
Level Contributor
110 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed April 17, 2015

This hotel definitely keeps with the Holiday Inn standard--it's clean, convenient, friendly, roomy, and given its location, very quiet. The hotel shuttle will pick you up at the airport and drive you anywhere in town you want to go...up until 11pm at least. There is a restaurant on property and downtown is within walking distance if you're ambitious. The property... More 

Helpful?
Thank travelitis9
Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

We are so pleased to hear that the Holiday Inn & Suites Durango Central worked out so well for you! Thank you for taking the time to write a review regarding your recent stay. Our team works hard to provide an excellent hotel experience for all our guests and when we succeed, we love to hear about it! We hope... More 

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