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Holiday Inn Hotel & Suites Durango Central

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21636 Highway 160 West, Durango, CO 81301
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Holiday Inn Hotel & Suites Durango Central
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Holiday Inn Hotel & Suites Durango Central
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153 Reviews from our TripAdvisor Community

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Traveler rating
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    41
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Hotel & Suites Durango Central
See the most recent reviews
Phoenix, Arizona
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 8, 2014

We lucked out with a large king corner room. It was huge. Had a fireplace, large TV, microwave, refrigerator, very clean and fairly new. Really a nice place. And the staff was great. A young woman named Emily was so helpful, friendly and enthusiastic about everything. She was a delight. We would recommend this hotel to anyone. Nice place. We... More 

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Holiday Inn and Suites Durango Central is pretty fond of Emily as well! I'm so happy you had such a pleasant stay! Please come back soon! More 

Orange Beach, AL
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 4, 2014

This property is beautiful and well managed. The staff were very friendly and helpful. The room was relaxing and clean. The breakfast was hot and very tasty and the dining room was very clean and well kept. The location is close to everything in Durango. I highly recommend it.

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Word of mouth goes a long way! Thank you so much for recommending Holiday Inn and Suites Durango Central! Reviews like yours let us know or hard work is showing! Please come back soon! More 

Boston
Level Contributor
193 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed October 2, 2014

We stayed here on a recent Colorado trip. This Holiday Inn is in the upper tier of the chain. The rooms were great as well as the helpful staff. We had a very good breakfast in the in hotel restaurant called the Sporting News. The location is just down the street a bit from downtown.

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Holiday Inn and Suites Durango Central aims to please and I'm so glad you enjoyed your stay! Please come and stay again soon! More 

Elephant Butte, New Mexico
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 2, 2014

The rooms were very nice, clean and comfortable. The check in was painless. We had a bad night at the hotel in another town the night before but this room was very quiet and we both had a good nights sleep. The bed was very comfortable. There is an on sight restaurant where the food was OK. There was no... More 

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for your feedback! We welcome you back to Holiday Inn and Suites Durango Central anytime! More 

Oklahoma
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 1, 2014

Room was very nice & comfortable. Bed was comfortable, but pillows were too soft to my liking. Also we heard a barking dog very close to our room, and he barked several times before we actually went to bed. Had a few issues in the sports bar restaurant for breakfast, we happened to get a waitress that was in training... More 

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for your kind words! Holiday Inn and Suites Durango Central staff thanks your for your patience and understanding of our new employees during training! Please come back soon! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 24, 2014

This hotel was very clean/updated and the staff was incredibly friendly. Bed was comfortable and would plan to stay here again the next time we visit Durango. It required a drive of only a minute to town, but there always seemed to be plenty of parking in town. Highly recommend

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Holiday Inn and Suites Durango Central's staff thanks you for your kind words! We love our jobs that much more knowing we exceeded your expectations! Please come back soon! More 

Silverton, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 24, 2014

Very noisy room, was either the elevator or the guests upstairs. Spoke with front desk multiple times with no resolution, and at one point the front desk staff evidently walked off and left no one covering the desk. The restaurant was dirty with silverware and food on the floor and the wait staff was poorly trained. Would never stay here... More 

Was this review helpful? Yes 1
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

I am so sorry for the problems you experienced. We strive for excellence and clearly failed you. We ask that you please return to give us another opportunity. You can directly contact me at gsm.drodc_hi@yahoo.com I'd like to hear more about your expierence and discuss possible resolution. More 

Albuquerque, New Mexico
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 23, 2014

This is a fairly new Holiday Inn yet the rooms weren't up to the standards I experienced at other Holiday Inns. The room decor reminded me of Holiday Inn Express. The property is removed from the Historic Main Street district and a little far to walk to. The bar & restaurant were nice, more of a sports bar atmosphere. The... More 

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

We aim for the highest level of service. I'm sorry we weren't able to exceed your expectations. I ask that you please visit us again so that me may have another chance to offer you the best service possible! More 

Dairyland, USA
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed September 20, 2014

I checked in late after several long days of traveling, hiking and site seeing. I was welcomed by the young ladies at the front desk and given a room near the elevators. I was a bit leery since I was so tired and wanted restful sleep. The hotel was very quiet. With the exception of a bunch of cycles that... More 

Was this review helpful? Yes 1
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for your feedback! I'm glad your stay was enjoyable. Please come back to Holiday Inn and Suites Durango Central soon! More 

Arvada, Colorado, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

We have found our home away from home in the Holiday Inn Central. We don't intent to ever stay anywhere else in Durango. We decided to bring our dog, Lady with us on our trip and the Holiday inn Central is by far the nicest dog friendly hotel in Durango that was less than $200 per night. The staff was... More 

Was this review helpful? Yes 1
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for all the kind words! We can't wait do see you and Lady back at the Holiday Inn and Suites Durango Central! More 

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