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Holiday Inn Hotel & Suites Durango Central

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21636 Highway 160 West, Durango, CO 81301
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1 room 1 guest
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Holiday Inn Hotel & Suites Durango Central
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162 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Hotel & Suites Durango Central
See the most recent reviews
Austin, Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 20, 2014 via mobile

Upon arrival, they provided hot chocolate and cookies. However, there were only enough left for two out of our five children. You can only imagine the fighting that ensued. If you're going to provide treats, make sure there are enough for everyone. Then we mistakenly bought vouchers at check-in for the restaurant. The food was not that great and the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Dear trip2travel2, Thank you for taking the time to review our property. I am delighted to hear that you liked the clean and comfortable rooms. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel in the area. It seems that we were not able to execute an exemplary hotel... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2014 via mobile

Clean rooms, perfect views, great staff, knowledgeable of the area, love the restaurant, Good food and wait staff. Love the bartender. I will recommend this hotel to anyone going through durango. We enjoyed our stay. We will stay here again.

Was this review helpful? Yes
Ft Collins
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

We stayed here for 5 nights in min October 2014. Check in was easy and fast and the front desk personnel were great throughout our stay. The room was big enough for comfort, beds comfortable and water pressure in the shower great--which is always a plus for me. We had a college football team stay one night on our floor--which... More 

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Pets are guests too! I'm glad you all enjoyed Holiday Inn and Suites Durango Central! It's important our guests know about the dog park, I'll make sure I have agents incorporate that into our check in process! Please come back soon! More 

Denver, Colorado, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 20, 2014

We needed a place near the railroad station at a reasonable price. This Holiday Inn fit the bill! The room was spacious, the bed comfortable! There was an adequate number of wall plugs, something not always available in motels! The front staff were pleasant and competent. But up against a hill, parking was restricted by geography but they have used... More 

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

I'm very happy to hear you enjoyed your stay! We can't wait for you to visit Holiday Inn and Suites Durnago Central again soon! More 

Payson, Utah
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed October 14, 2014

The service at the front desk was fast and pleasant. As a loyalty program member I was surprised that I did not receive anything. The pool and exercise room were clean and nice. There was no elliptical just bikes and treadmill. They have a restaurant that is open till 10 p.m. and a pub open till 11 p.m. The rooms... More 

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

I'm glad you had a pleasant stay with us at Holiday Inn and Suites Durango Central. Please email directly at gsm.drodc_hi@yahoo.com and I would love to offer you some bonus points for not being recognized as an IHG rewards member. That is not acceptable. Please come back soon! More 

East Kilbride, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 13, 2014

We stayed here for 2 nights on our road trip around Colorado mid September 2014. Please BE AWARE on our travels in America we used a pre paid Mastercard to pay for hotels, restaurants etc. The Holiday Inn are one of the hotels to place a `pending` charge on your account for what they call an `incidentals` charge. At one... More 

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

I do apologize for an inconvenience the authorization on your card caused you. Unfortunately we much authorize the card to ensure funds for your stay. I hope your actual stay was enjoyable! We hope you visit again! More 

Bologna, Italy
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 12, 2014

We stayed at this hotel around mid-october 2014. I'm a member of the IHG loyalty program at the platinum level (that means I stay more than 50 nights at IHG hotels each year and know exactly what I'm expect from an Holiday Inn Hotel). We received a room at the first floor, view from the window? a wall of rock... More 

Was this review helpful? Yes 2
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

I'm so sorry your stay wasn't up to par. Your feedback will absolutely be used for better training. We hope in the future you give us another chance. More 

Liberal, Kansas
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 9, 2014

We were well pleased with our room. It was very clean and comfortable. The desk help was efficient and could answer questions and recommend downtown places to for an evening meal. However, I wouldn't recommend breakfast in the attached cafe. It was slow and below average quality. I'm sure there are plenty of better breakfast places in Durango.

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for your review! So glad you enjoyed your stay! Please come back to Holiday Inn and Suites Durango Central! More 

Phoenix, Arizona
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 8, 2014

We lucked out with a large king corner room. It was huge. Had a fireplace, large TV, microwave, refrigerator, very clean and fairly new. Really a nice place. And the staff was great. A young woman named Emily was so helpful, friendly and enthusiastic about everything. She was a delight. We would recommend this hotel to anyone. Nice place. We... More 

Was this review helpful? Yes
Tamnchav, Front Office Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Holiday Inn and Suites Durango Central is pretty fond of Emily as well! I'm so happy you had such a pleasant stay! Please come back soon! More 

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