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All 30 Durango hotels

Holiday Inn Hotel & Suites Durango Central

3.0 of 5 Hotel   |   21636 Highway 160 West, Durango, CO 81301
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Ranked #10 of 30 hotels in Durango
A recent review
5 of 5 stars Reviewed February 13, 2014
Carolyn S Round rock
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66 people have reviewed this hotel

Traveler rating
    38
    12
    6
    4
    6
See reviews for
16
23
2
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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There are newer reviews for Holiday Inn Hotel & Suites Durango Central
See the most recent reviews
Round rock
Top Contributor
65 reviews 65 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 13, 2014

We have stayed here numerous times and will be there again next month for a week. The front desk staff is extremely nice and friendly. We had one issue with the timer in the bathroom used for heat but all we had to do was let housekeeping know and when we came back to our suite several hours later all... More

Was this review helpful? Yes 4
Moab, UTah
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 2, 2014

Stayed at this place for Snowdown. The hotel is very nice, but the room was quite dirty. We took our things inside and put them on the bed and then went out. We got back at midnight and found that there was hair in the sink, dirt and grime around the toilet, crumbs on the floor and hair in our... More

Was this review helpful? Yes 5
AGM_Holiday_Inn, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Dear guest, we apologize for the inconvenience that you experienced with your room. We hold ourselves to a very high regard when it comes to cleanliness of not just our rooms but for our common areas as well. We never want our guest to feel as if they are not in their homes when it come to comfort we want... More

Texas
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 15, 2014 via mobile

Great front desk staff who took the time to call me when my room was ready since I arrived early! Bed is firm and comfortable. Room was very large. Good coffee in lobby and in room. ...The view from the room was great. Extra Large shower. I really don't have any negative comments about this hotel at all...! The only... More

Was this review helpful? Yes 9
AGM_Holiday_Inn, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Dear guest, We at the Holiday Inn & Suites of Durango thank you for your comments. We are pleased that your stay was pleasant and your experience was a great one. It is our sole responsibility to ensure that our all of our guest have the best experience possible during their stays with us. We apologize that the dresser drawer... More

Rio Rancho
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 19, 2013

We traveled to Durango the snowy weekend of Dec 7th and thanks to Holiday Inn in Durango our trip was amazing. The hotel was BRAND new, super clean, great lobby, friendly staff, beautiful rooms, and yummy food and drink. Our trip to Durango was for the Polar Express...we traveled with our friends and we all stayed at the Holiday Inn.... More

Was this review helpful? Yes 7
AGM_Holiday_Inn, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Dear Guest, The Polar Express is an event and experience in and of itself. We here at the Holiday Inn & Suites of Durango are pleased that you experience was also manifested in your recent stay with us. We take great pleasure and pride in creating an environment of enthusiasm, exceptional customer service and guest satisfaction. We are pleased to... More

NEWCASTLE
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 16, 2013

We stayed a night here to ride the Durango Polar Express train. We requested and received two adjoining rooms which worked out really well for having our son and family with us. The staff was super friendly and helpful. They provided a shuttle service to the train.

Was this review helpful? Yes 8
AGM_Holiday_Inn, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Dear Guest, We here at the Holiday Inn & Suites off Durango are thrilled that we delivered to you exactly what we pride ourselves on during your recent stay wit us. We are pleased we were able to cater to your needs with the various hotel accommodations that we extend to all of our guest during their stay with us.... More

Denver, Colorado
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 10, 2013

Nicest hotel I have stayed at in Durango. New hotel, clean and well appointed rooms. Sporting News Grill, food and service was exceptional. Also it was a short walking distance from the hotel to the downtown shops.

Was this review helpful? Yes 9
AGM_Holiday_Inn, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

As always we appreciate the feedback that we recieve from all of our guest. We are pleased that you found our hotel to be exceptional in terms of service and that our found our location and amenities fit your needs. At the Holiday Inn & Suites of Durango we take great pride in providing our guest with excellent customer service... More

Albuquerque, NM
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 9, 2013

We stayed here two nights on either end of a day of skiing at Durango Mountain Resort. It is not really walking distance to any of the downtown Durango attractions, but we were visiting in the winter anyways so that was OK. The staff was nice, the hotel appears new and modern, and the pool and hot tub were great.... More

Was this review helpful? Yes 8
AGM_Holiday_Inn, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

We here at the Holiday Inn & Suites of Durango are pleased to know that you were as pleased with your stay as we are with having had the pleasure to accommodate you. Your feedback is greatly appreciated as it is with all of or guest. We're sorry that you did not find our location to be adequate in proximity... More

Grand Junction Colorado
Top Contributor
57 reviews 57 reviews
32 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed December 1, 2013

This is a very new property. So it has all the pluses of a new hotel but also some of the drawbacks. The most important being no free breakfast. The restaurant in the hotel is of the sports bar variety. I ate dinner and breakfast there and found the breakfast was better than the dinner. At dinner I ordered the... More

Was this review helpful? Yes 9
AGM_Holiday_Inn, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

We thank you for your feedback as we take the approach that feedback is a gift. We apologize that our hotel does not offer the complimentarty breakfast feature unlike our IHG sister properties. During your next reservation process in preparation to stay with us please do inquire about our rate that includes breakfast. This would include breakfast for two our... More

Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 24, 2013

While I read some negative reviews about this Holiday Inn, I booked this hotel based on the fact that a recent review said it had that "new hotel smell". Good, affordable, comfortable stay in Durango. 2 min drive from Main Street. Room was huge with a sink area, microwave, desk and faux fireplace. Room was immaculate and true to previous... More

Was this review helpful? Yes 8
AGM_Holiday_Inn, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

We thank you for your comments in regards to your recent stay with us at The Holiday Inn & Suites of Durango. We are pleased that you found the comfort in our guest rooms and with the amenities that we offer in all of our guest rooms. Our housekeeping staff takes great pleasure in making sure that all of our... More

golden, co
Top Contributor
50 reviews 50 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 19, 2013

I read the other reviews and was slightly concerned about my stay, but everything was largely excellent. The property is still very new, so everything is clean and in great condition. You have to love the fridge & microwave in the room! Coffee maker came with two pkgs (ea. Decaf & Reg). The HD flat screen TV actually came with... More

Was this review helpful? Yes 8
AGM_Holiday_Inn, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

The Holiday Inn & Suites of Durango would like to thank you for your feedback. We are pleased that you found delight in the numerous amenities that we have to offer for all of our guest. From the decor of the hotel and spa area to our spacious rooms. We are happy that you found our staff to be friendly... More

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Additional Information about Holiday Inn Hotel & Suites Durango Central

Address: 21636 Highway 160 West, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 30 hotels in Durango
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Durango Central 3*
Official Description (provided by the hotel):
New in 2013 Full Service Holiday Inn Hotel & Suites ... more   less 
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