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Holiday Inn Hotel & Suites Durango Central

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21636 Highway 160 West, Durango, CO 81301
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Holiday Inn Hotel & Suites Durango Central
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Holiday Inn Hotel & Suites Durango Central
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138 Reviews from our TripAdvisor Community

Traveler rating
    70
    33
    18
    8
    9
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34
48
10
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tigard, Oregon
Top Contributor
420 reviews 420 reviews
88 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Being the "new" hotel in town, we thought we would give it a go. Check in staff was OK. Had a room with a balcony, which was a nice perk. Room was good size, comfortable and clean. Only real complaints were that we were never able to get the room cool enough so we left the slider to the balcony... More 

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Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Stayed over Memorial Day Weekend. The hotels in Mexico called and said "Man, your beds are hard". Servers at breakfast were extremely average. Room did not get serviced on first day. Overall, pretty expensive for what it was.

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Houston, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The friendly staff offered us a free upgrade into a room with a balcony view. We are members of IHG Rewards Club. We enjoyed a comfortable nights' sleep in a clean and quiet room. Kids enjoyed the daily fresh cookies in the lobby, and we made use of the indoor pool and large hot tub, which we had all to... More 

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Albuquerque, New Mexico
Top Contributor
63 reviews 63 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was there for business. I found the rooms clean and well furnished. The staff was pleasant and accommodating. The restaurant met my needs for breakfast and supper. I missed not being directly on the Animas as the old Holiday Inn was. But, again, I was there for business.

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Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for taking the time to review our property. Providing excellent customer service and a comfortable stay are the things we pride ourselves in ... and we appreciate hearing back from our guests! We value you as a guest and hope you continue to choose Holiday Inn & Suites Durango Central for you lodging needs! More 

Whittier, California
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed three nights in late April. Booked a discount rate. I rarely praise a hotel but this stay was great. The room large and spotless and the staff friendly and helpful. My room had no real view but just go outside and see all you want. Five to ten minute stroll to downtown and the riverwalk. May have to wait... More 

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Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for taking the time to let us know how much you enjoyed your recent stay at Holiday Inn & Suites Durango Central! We look forward to your return visit! And keep in mind, we do provide a complimentary shuttle service to the downtown area from 7am-11pm! More 

McLean, Virginia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Large hotel--there was a wedding the night we stayed, and a very large number of guests. Only con would be that tables outside the reception rooms & the bathrooms had apparently not been serviced after the receptions. Other than that, everything was clean. The hotel & our room was beautiful & well furnished. The front desk staff were not dressed... More 

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Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

We are so pleased to hear that you enjoyed our beautiful property! We appreciate you taking the time to give us your honest feedback and will use your comments as an opportunity to improve. Please note for future reservations, we have a free shuttle that will take you downtown between the hours of 7am-11pm! Thank you for choosing Holiday Inn... More 

Toronto, ON
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were touring Mesa Verde, and booked a room through hotwire at the last minute. We actually really liked the hotel and the city of Durango. The hotel itself is very new, around two years old. They serve cookies in the afternoon, and everyone at the front desk was very nice and helpful. They gave us some great restaurant recommendations,... More 

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Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for taking the time to let us know that we exceeded your expectations! Our team works hard to provide an exceptional service and love to hear from guests like you! We hope you choose Holiday Inn & Suites Durango Central for your next trip to our area! More 

Contributor
16 reviews 16 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This motel is located on the outskirts of Durango on Hwy 160, it sits right next to a small creek. We have a king size room with couch, chair, sink, micro, frig and separate bedroom, two tv.s. They also have a bar and grill attached to motel with happy hour.

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Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

Thank you for taking the time to review your recent stay at Holiday Inn & Suites Durango Central! We love hearing what our guests love about their stay! We hope you stay with us again on your next trip to Durango! More 

El Paso, Texas
Top Contributor
56 reviews 56 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 26, 2015

I have stayed here twice for business trips and it is an extremely nice property. The facility is quite new so everything is modern and well maintained. Front desk staff is very friendly and helpful. The location has a great view of the mountains and nearby river yet conveniently close to the downtown area. Rooms are very clean, new and... More 

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Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

I am delighted to hear that our hotel worked so well for you! Thank you for taking the time to share your comments with us and others! Our team takes great pride in pleasing guests, so I look forward to sharing your review with them. We look forward to your next visit to the Holiday Inn & Suites Durango Central.... More 

Denver, Colorado
Top Contributor
99 reviews 99 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 18, 2015

This hotel definitely keeps with the Holiday Inn standard--it's clean, convenient, friendly, roomy, and given its location, very quiet. The hotel shuttle will pick you up at the airport and drive you anywhere in town you want to go...up until 11pm at least. There is a restaurant on property and downtown is within walking distance if you're ambitious. The property... More 

Was this review helpful? Yes
Phoebe O, Guest Relations Manager at Holiday Inn Hotel & Suites Durango Central, responded to this review

We are so pleased to hear that the Holiday Inn & Suites Durango Central worked out so well for you! Thank you for taking the time to write a review regarding your recent stay. Our team works hard to provide an excellent hotel experience for all our guests and when we succeed, we love to hear about it! We hope... More 

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