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All 30 Durango hotels

General Palmer Hotel

3.0 of 5 Hotel   |   567 Main Ave, Durango, CO 81301
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81%
Ranked #4 of 30 hotels in Durango
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 31, 2008
dmbkDallasTX Dallas TX
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188 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Dallas TX
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 31, 2008

The General Palmer was a great find. About the same price as the chain hotels in town, but certainly a cut above. Breakfast, which is included was exceptional. The rooms are small but very clean and updated. Service was very good. Old timey elevator that made taking bags up a little tricky. Great location and on-site free parking.

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New York City
Top Contributor
54 reviews 54 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 21, 2008

This was a beautifully and finely appointed hotel. The beds were very comfortable and had high-quality linens. The room was very clean and the service was personable. Decent continental breakfast was included. Just a pleasurable stay all around and reasonably priced.

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Tampa, Florida
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 16, 2008

The General Palmer is a beautifully restored historic property very close to the Durango and Silverton Railroad Depot. I stayed in the least expensive interior room with a murphy bed. The staff was pleasant. I agree with other reviewers that the historic elevator is extremely small, but interesting for its historic value. The hotel contains a lot of polished brass... More

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1 review
4 of 5 stars Reviewed October 25, 2007

When the Strater hotel was sold out we went to General Palmer and we liked it even more! Both are comparable but the bathrooms are much more comfortable at General Palmer and the added CD alarm clock and plasma TV was over the top. It was very comfortable.

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colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2007

My wife and I recently travelled to Durango and had a fantastic time. It is a truly beautiful little mountain town. While it is small, there was no shortage of things to do. We stayed at the General Palmer hotel, downtown on main and it was perfect for us. It is a beautiful victorian style place with a very authentic... More

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Telluride, CO
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 25, 2007

On a family retreat I paid top dollar for 2-rooms. The location is supurb but the hospitality of the ill trained staff is non existent. The historic elevator can hold 2-people. I chose the stairs due to my clausterphobia. My 12-yr old son w/ blisters on his feet took the elevator. The elevator stopped between floors and he was trapped... More

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Albuquerque, New Mexico
Top Contributor
88 reviews 88 reviews
49 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed September 10, 2007

I stayed at the General Palmer in May and have posted a review for that visit. Folks at the front desk weren’t nearly as friendly during this visit. I had to wait a good 5 minutes to check in, as there was only 1 person working the desk and she was tied up on the phone booking what sounded like... More

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Dayton, OH
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2007

This was a beautiful historic hotel and a great value. It is rated a 4* and I agree. Although historic it has been beautifully renovated with great bathroom and nice touches. Location is super convenient to everything in downtown Durango including being right in front of the train depot for the Durango and Silverton Narrow Gauge RR. Continental breakfast was... More

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Sunderland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 30, 2007

Could not be better located for downtown Durango. Right by the Station - no need for an early morning call when the whistle blows - and near many good restaurants and shops. Plenty of resident parking too - which is helpful as the main street gets busy. Rooms were a reasonable size - not as big as a modern hotel... More

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Nottingham
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 15, 2007

The rooms were designed to give an image of Victoriana but clean and comfortable. Breakfasts were adequate and well prepared. Proper crockery and cutlery was used! The staff on reception were the least attractive feature of the hotel. Smiles were forgotten, although there was no doubt; the ubiquitous "have a nice day". Worst of all the receptionist watched as we... More

Was this review helpful? Yes 3
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Additional Information about General Palmer Hotel

Address: 567 Main Ave, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $$
Hotel Class:3 star — General Palmer Hotel 3*
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Also Known As:
General Palmer Durango
Hotel General Palmer

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style
#4 Romantic Hotel in Durango #5 Family Hotel in Durango
Hotel Class
Official Description (provided by the hotel)
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It’s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants. ... more   less 
Number of rooms
39

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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