We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Durango hotels

General Palmer Hotel

3.0 of 5 Hotel   |   567 Main Ave, Durango, CO 81301
Hotel website
Hotel amenities
Save Saved
You added General Palmer Hotel to your Saves list
General Palmer Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #6 of 30 hotels in Durango
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Vivian B
  • Overview
  • Reviews (181)
  • Similar Hotels
  • Photos (47)
  • Amenities
  • Q&A
  • Room tips (37)
  • Location
  • More
Write a Review

181 people have reviewed this hotel

Traveler rating
    89
    57
    21
    8
    6
See reviews for
33
88
6
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The General Palmer is located within walkung distance of many stores and restaurants and next to the train station. It has kept its Victorian decor and is a charming place to stay. We had a very high four poster bed and our heat went out but the staff was friendly and helpful. I would definitely stay there again.

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was in the annex and we enjoyed it very much! The bed and pillows were extremely comfortable, it was cleaned very well with attention to small details, the decor was so unique compared to chain hotels and it was quiet in the morning and at night - except for the train whistles. We loved hearing the train, how... More

Was this review helpful? Yes
Tupelo, Mississippi
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose to stay here because of the proximity to the train station as we planned an early morning departure to Silverton and could not beat the location for this plannednactivity. Great convenient parking lot adjacent to hotel and station. Perfect location to walk to shops and restaurants. Since we have children, our rooms were located in the Palace building...steps... More

Was this review helpful? Yes
Spring Lake, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The General Palmer is a beautiful historic hotel in the Durango old town district. Short walk to restaurants, stores, and the Animas River. A lovely balcony offers a great view of the Durango-Silverton Railway. Complimentary breakfast was adequate. Staff was professional, helpful, and courteous.

Was this review helpful? Yes
Durango
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights at the General Palmer. Perfect location if you are riding the train. Our room was in the Palace "annex" and there was no elevator. That is the down side. Bed was very comfortable - four poster bed with lots of pillows. You do hear train noises but just in the morning and evening while they are... More

Was this review helpful? Yes
Farmington, New Mexico
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed at the Strater numerous times so we decided to give the General Palmer a try. It was okay. The location is great and we were riding the train so is was very convienent. The breakfast and in room coffee was great. However, the rooms are not styled quite as nice as the lobby. The bathroom was redone... More

Was this review helpful? Yes 2
Wilmington, Delaware
1 review
4 of 5 stars Reviewed 3 weeks ago

We enjoyed a 4 night stay at the General Palmer. The room and bath were updated and clean. The bed was very comfortable. We were pleased that we could walk to shops and restaurants. The hotel served excellent coffee, but the breakfast was disappointing. It would have been improved by some fresh fruit and pastries. We would stay again when... More

Was this review helpful? Yes
Austin, United States
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I selected this hotel for its historical nature and décor. We arrived ~2 hours early and were told our room was not available. The front desk attendant gave a parking permit and took our mobile phone number to call when room was available. Nice large permit-only parking lot which is a plus due to the proximity to... More

Was this review helpful? Yes
Phoenix, Arizona
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at the General Palmer, it is right in Downtown, close to all the shops and the train station. I love the history of the building & my favorite was the journal singed by previous room guests that we found in our room. I was told this hotel is haunted (a fun fact I shared with my... More

Was this review helpful? Yes
Lake Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a wonderfully quaint hotel. Stumbled onto this place through Trip Advisor. We arrived in the early evening exhausted from a busy day. Just wanting a place to sleep. We found this 1898 hotel next to the train station in downtown Durango and we came alive with excitement. The owners have done a marvelous job of maintaining the atmosphere of... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage General Palmer Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to General Palmer Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about General Palmer Hotel

Address: 567 Main Ave, Durango, CO 81301
Phone Number:
Location: United States > Colorado > Durango
Price Range (Based on Average Rates): $$
Hotel Class:3 star — General Palmer Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Tingo, BookingOdigeoWL, Venere and Agoda so you can book your General Palmer Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
General Palmer Durango
Hotel General Palmer

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (8)
Viewed
View from room (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (10)
Viewed
Other (12)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style
#3 Best Value Hotel in Durango #5 Romantic Hotel in Durango #6 Family Hotel in Durango
Hotel Class
Official Description (provided by the hotel)
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It’s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants. ... more   less 
Number of rooms
39

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer