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General Palmer Hotel

Certificate of Excellence
Hotel website
567 Main Ave, Durango, CO 81301
General Palmer Hotel
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Ranked #5 of 29 Hotels in Durango
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
ImSommer S Durango, Colorado
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219 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durango, Colorado
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

adorable small historic hotel. very clean and interesting. attentive and friendly staff. Loved the decor and had a nice quiet and clean room. We enjoyed the free breakfast which was fresh and clean as well. will stay here again!

Was this review helpful? Yes 1
Santa Fe
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 15, 2014

This a a very nice, small historic hotel in the heart of Durango downtown. Most o fthe furnishings are antique replicas, but the look and feel is old west elegance. Only drawback is the tiny elevator. Very quiet and relaxed atmosphere. Breakfast is included, and it is very satisfying and easy in aa cozy breakfast room. Staff is very courteous... More 

Was this review helpful? Yes 3
Kilgore Tx
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 14, 2014

Enjoyed staying at the General Palmer, Very nice, friendly staff,It is in a great location within walking distance of everything in Town,Absolutely loved the Train whistle if you love the ambience of stepping back in time I would recommend this place to everyone

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London, United Kingdom
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 19, 2014

Staying at this hotel felt like stepping back in time (in a good way), the decor is just awesome and the lift is the best bit! The hotel is very central and quiet. The room was very cosy and clean overlooking the town, and the bed was comfy. The staff and especially Jeff were amazing and super helpful. We ve... More 

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Comfort, Texas
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 18, 2014

Stayed two nights here before and after riding the train. Beautiful old lobby, but our room was in the outbuilding by their restaurant, which was a perk for us because it was very quiet and even more convenient to the train station, as in a 50 yard walk! One small downside was that the wifi was a little weak and... More 

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Sharpsburg, Georgia
Top Contributor
83 reviews 83 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 11, 2014

This historic property has been well maintained with lots of period furnishings throughout the hotel and restaurant which gives you a feeling of what it must have been like to stay at such a hotel back in the old days. The front desk manager was pleasant and helpful when asked questions about the town and restaurants. Although the hotel is... More 

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Pineville, Louisiana
Top Contributor
59 reviews 59 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 9, 2014

The furnishings throughout the lobby were wonderful. Great location near the train depot, shopping and places to eat. My wife and I stayed in their outer building. If you book this hotel and are disabled or have a problem with stairs this may not be the building for you. The breakfast was good and hot and enjoyable.

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Ellensburg, Wa
20 reviews 20 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 8, 2014

We loved this hotel. It was built for the miners and railway workers, so it's less fussy and fancy than the Strater a block away. It's beautifully restored with nice antiques. Breakfast excellent. There was loud music across the street, otherwise we had a five-star experience. It quieted down by 9:00 or so, but detracted.

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Ada, Oklahoma
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 7, 2014

We were very disappointed with our stay this time and we have stayed here close to 30 times! In the past, the front desk staff of young ladies have always been super friendly, helpful and knowledgeable.....NOT so this time. First, our room was not ready when we arrived around 4:30 in the afternoon. Someone had entered our reservation incorrectly so... More 

Was this review helpful? Yes 2
paulanelson, General Manager at General Palmer Hotel, responded to this review

Hi Dianne I thank you for your review, and I do apologize! Thank you as well for talking with me directly before you left. Two of our staff members, a mother and daughter, were killed on the way to work in a tragic car accident. We were all still reeling from the news. The weekend you stayed with us was... More 

Fort Collins, Colorado
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 2, 2014

We chose this hotel mostly because it is located very close to the train depot. However, we also were attracted to the historical ambiance. Some historical hotels are great to relive the past but not always A+ for comfort. The General Palmer Hotel does both. The room was charming but with modern conveniences. It is easy to walk to any... More 

Was this review helpful? Yes 1
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