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The Ritz-Carlton, Denver

5.0 of 5 1881 Curtis Street, Denver, CO 80202
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Certificate of Excellence 2014
The Ritz-Carlton, Denver
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The Ritz-Carlton, Denver
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430 reviews from our community

Traveler rating
    297
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    32
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Boston
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

i travel to Denver a few times a year and am very thankful my company has a negotiated rate now with the Ritz. What an upgrade from the other hotels! As expected from a Ritz, the service is top notch! Room is perfect for a business traveler-lots of outlets, fridge, comfy bed and the soaking tub was heaven after a... More 

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Orlando, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came in late after treking through the Rockies and the front desk receptionist upgraded our room. We were floored when we walked into this mega suite. I called down and said how thankful I was. She said with our child she felt we could use the extra room. It is that kind of surprise that makes the Ritz Carlton... More 

Was this review helpful? Yes
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you very much for your kind words and feedback regarding your recent stay with us. I am so happy to hear you enjoyed the suite and upgrade and know 1st hand that extra space is always a blessing when traveling with children. I was also delighted to see that you enjoyed your in room dining experience and our BMW... More 

Austin, Texas
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We used Marriott points for a 5 night stay. Do not waste your points here. I would not even pay the regular rate for this hotel. Maybe they do not like Marriott reward stays. We were told there were no upgrades available and this hotel has almost 80 club level rooms and suites and were told they were only at... More 

Was this review helpful? Yes 2
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay here at The Ritz-Carlton, Denver. I am truly sorry we did not meet or exceed your expectations. I personally apologize for the miscommunications in our restaurant; I too would be dissatisfied if I were in your shoes and would also be unhappy with the rooming accommodations... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

You have got to try 'The Douglas!' It is the best Old Fashion I have ever had. My mom and I are enjoying our "staycation" for my 26th birthday at the Ritz in their luxurious Club Level. Top notch service, food and drinks. The staff are amazing and the atmosphere is homey. The facials at the spa are perfection.

Was this review helpful? Yes 1
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

The Douglas is a classic and one I hope we get to enjoy next time you visit for a return visit and staycation. Your kind words are much appreciated and will be sure they are shared with Douglas as well as all of our Ladies and Gentlemen. Happy Holiday's More 

Los Angeles, California
Top Contributor
97 reviews 97 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Where to begin? First, upon our arrival, I knew of the legendary reception from the Valet and Bellmen through to the Front Desk. The Valet and Bellmen were great with a warm welcome, without names, but when I went in to the lobby and registration desk, I was underwhelmed. The lobby is very unimpressive and to me not welcoming. It... More 

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stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you for taking the time to share your very extensive comments. I will start with a most sincere apology I can however as The General Manager of The Ritz Carlton Denver I must 1st take 100% responsibility for not delivering upon your expectation of service performance or mine. We failed you as a guest and as someone who has... More 

Pensacola, FL
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was at this property for a meeting and was there for 5 days. This is a great location with a lot of options for activities outside of the hotel. I could see Coors Field from my room on the 12th floor to the left and only a couple blocks to my right was Pearl Street Mall. All very walkable.... More 

Was this review helpful? Yes 1
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you so much for your kind words regarding your recent stay at The Ritz Carlton Denver. I was thrilled to read your comments regarding your experience on our Club Floor and personally thank and recognize those Ladies and Gentlemen who extended such wonderful service and who everyday engage our guests with service reflected in our credo. Please let me... More 

Grand Junction, CO
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It's no wonder they wrote a book about service in the Ritz Carlton culture, and use it to instruct sales professionals in all industries. The hotel itself is super convenient in downtown Denver, and walking distance from great food and performing arts.Gorgeous rooms, with the fancy coffee, luxury bathroom and bed. But it's when stuff goes wrong that you see... More 

Was this review helpful? Yes 2
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you so much for taking the time to share your comments regarding your stay and your lost IPAD, I am pleased our Ladies and Gentlemen were able to get that over to you in Grand Junction in time for your next trip. As we both know while the Western Slope maybe close by and a great drive, that distance... More 

Manassas, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2014 credit card Amex Card Member Review

Overall, an excellent hotel close to baseball field and other downtown amenities, not really any great views not because of hotel just Downtown Denver just really does not have much in a skyline. Hotel staff was very responsive and helpful, Elways in the lobby is a nice treat, best choice for this hotel is the suites, first then after that... More 

Was this review helpful? Yes 3
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you so much for taking the time to share your experience at The Ritz Carlton Denver. I was pleased to read your comments regarding your stay and was delighted to read you liked our location, Spa and Elway's and promise you next time you visit I will make personally make sure you have the best view in Denver for... More 

south florida
Top Contributor
251 reviews 251 reviews
31 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed October 30, 2014

This Ritz is well thought out and a pleasure to stay with. Staff is very attentive starting with the valet and finishing with the management. Just very well put together and polished. The rooms are very nicely appointed and comfortable. There is a great restaurant located in the Ritz, Elway's which serves some great steaks and seafood. The workout are... More 

Was this review helpful? Yes 1
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Your kind words regarding your recent stay at The Ritz Carlton are greatly appreciated and you can be assured they will be shared with our Ladies and Gentlemen. We take great pride in exceeding all expectations our credo speaks to that commitment and while it is an endless pursuit of perfection it is certainly one we find a welcomed challenge... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

Frankly, I am surprised that this is not the top rated hotel in Denver. Every single element is excellent. We now stay here whenever in Denver, and have stayed at many other hotels here. To begin with, the service meets with the exacting standards that the Ritz Carlton brand is known for. It is evident from the moment one drives... More 

Was this review helpful? Yes 3
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you for sharing your thoughts regarding our ranking within the Denver area, I could not agree more with your opinion!!! and your kind words I hope will help with that situation. Your stay over a Bronco weekend certainly sounds like a great experience and I was thrilled we and the Bronco's provided a successful weekend both win a win... More 

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Additional Information about The Ritz-Carlton, Denver

Address: 1881 Curtis Street, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Downtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Denver 5*
Number of rooms: 202
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Also Known As:
The Ritz-Carlton, Denver Hotel Denver
Denver Ritz Carlton
Ritz Denver
Ritz-Carlton Denver
Hotel Style:
#6 Spa Hotel in Denver
#6 Luxury Hotel in Denver
#9 Romantic Hotel in Denver
#18 Business Hotel in Denver
#35 Family Hotel in Denver

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