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All 147 Denver hotels

The Ritz-Carlton, Denver

5.0 of 5 Hotel   |   1881 Curtis Street, Denver, CO 80202 (Central Business District)
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The Ritz-Carlton, Denver
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88%
Ranked #21 of 147 hotels in Denver
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
katieG212 Palm Beach, Florida
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380 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Palm Beach, Florida
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We drove up and the valet staff and bellmen were quite friendly and helpful. After that, it didn't go as well. We have stayed at 14 or 15 RC properties in the US and I am disappointed to say that the Denver property has a few issues. Attention to detail was lacking in everything from room service to housekeeping to... More

Was this review helpful? Yes 1
Sacramento, California
Top Contributor
72 reviews 72 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

On a getaway with husband and as expected greeted with a smile and by name at the check in desk. Stayed on 8th floor with a view of Coors Field. It is so quiet you feel like your the only ones there, the rooms are very large with espresso machines and water bottles. I recommend the package that gives restaurant... More

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stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

I sincerely appreciate you taking the time to share these details from your wonderful experience at The Ritz-Carlton, Denver. I’m extremely pleased to know our ladies and gentlemen were able to provide an exceptional escape in the Mile High City for you and your husband. I agree we have an ideal downtown location with so many things to do within... More

Los Angeles
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this hotel had a spa zen feel to it from check in to check out. we were on the club floor and Mr. Schaefer oversees all your wishes and remembers your name from night to night. they have a complimentary hotel Mercedes to take you within a 3 mile radius. would stay here again

Was this review helpful? Yes 1
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you so much for your kind words regarding a Club floor staff as well as our courtesy car services, I am delighted you enjoyed your stay with us and hope your travels bring you back to Denver again soon. More

medford, oregon
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very very nice and what you've come to expect from the Ritz folks. Check in was simple and quick while my standard rate room was large, well laid out, comfortable and clean...Was there for a two day meeting and the meeting facility was good. Not up to five star quality was the buffet breakfast and lunch...the attentiveness of the staff... More

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stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

I thank you very much for sharing these details from your recent stay here at The Ritz-Carlton, Denver. I am delighted you enjoyed your visit to our property and am happy you found our guest rooms and meeting facilities up be very good. It’s disappointing too know we failed to deliver in the areas you mentioned; I welcome you back... More

Hillsboro, Oregon, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 16, 2014

Ritz Carlton boasts that they provide world class service, but my experience was far from it. In fact, they rank in the top three most disappointing experiences I have ever had in any hotel (and I've visited many of every price range from Motel 6 to Four Seasons - in 45 states and 25 countries). There were three different service... More

Was this review helpful? Yes 1
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

I sincerely appreciate you sharing your experience regarding a recent stay at here at The Ritz-Carlton. Denver. I would like to extend a sincere apology for the service issues you experienced while staying with us during your conference. Our Ladies and Gentlemen take great pride in providing our guests with exceptional service at hotels around the world and it is... More

San Francisco
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 14, 2014

What a disappointment the Ritz Denver was. I will start off by stating what was ok – the lobby was well-appointed, the reception staff friendly, and the room was spacious. This was a short over-night stay with my mother for Mother’s Day so I didn’t really get to see much of the hotel other than this one night. But so... More

Was this review helpful? Yes 3
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

I want to thank you for providing feedback on your recent stay at The Ritz Carlton Denver and share with you my most sincere apology for the service shortfalls you experienced during your stay. We at The Ritz Carlton Denver take great pride in providing our guests with exceptional service and it is obvious that we fell short in many... More

Contributor
20 reviews 20 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 9, 2014

I love the Ritz-Carltons. Some of the older properties manage to maintain an old-world sense of luxury while the newer hotels are super chic. The Denver Ritz was disappointing mostly because of the worn-down furnishings and the sloppy housekeeping. It was kind of shabby. Every piece of furniture in our one bedroom suite was chipped, stained, or ripped. There was... More

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stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you so much for your feedback regarding your recent stay at The Ritz Carlton Denver. I am sorry about the condition of the room and have already had the carpet repaired as well as the couch has been replaced. Regarding the service issues at the concierge desk and confusion with our courtesy car we have shared that feedback and... More

New Orleans, Louisiana
Contributor
19 reviews 19 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 8, 2014

I have stayed at this hotel many times on business. Besides being a great business hotel, I really like the fact that it is attached to a great work-out facility and Elways restaurant is in the lobby. The club level provides excellent service; I would say a notch above the average Ritz Carlton. It is my opinion that this hotel... More

Was this review helpful? Yes 1
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you so much for your kind words and feedback, the Ladies and Gentlemen of The Ritz Carlton Denver take great pride in providing a guest experience that exceeds all expectations and we are delighted that you stayed with us and enjoyed your visit to Denver. Now that you have stayed with us for business we hope you come back... More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed June 4, 2014

This was our first time staying at the Ritz in Downtown Denver. Everything about the Ritz was outstanding! The room was very clean, outstanding room service. We had breakfast ordered to the room every morning. It was that good!! :) You couldn't ask for a better location in downtown Denver. We also had reservations at the hotel restaurant, "John Elway's".... More

Was this review helpful? Yes
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you so much for your kind words regarding your recent stay at The Ritz Carlton Denver. We are so delighted that you enjoyed your 1st visit to our Mile High City and chose The Ritz Carlton Denver for this special occasion. Your comments regarding In Room Dining and Elway's will certainly be shared with our Ladies and Gentlemen and... More

Devon, Pennsylvania
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 28, 2014

I usually stay at the Brown however as the Brown restaurant does not serve fresh salsa or pico de gallo with their Denver omelet but vile, jarred Pace Picante Sauce I decided on the Ritz instead. This was a wise move as the receptionist not only upgraded me to a large suite but the restaurant cuts its own salsa fresh.... More

Was this review helpful? Yes
stevenJanicek, General Manager at The Ritz-Carlton, Denver, responded to this review

Thank you so much for your kind words and for staying with us, I am delighted you enjoyed your visit to The Ritz Carlton Denver and look forward to meeting you during your next stay with us. Since you enjoyed Elway's breakfast so much you need to come back and enjoy the best steak in Denver in the evening. More

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Additional Information about The Ritz-Carlton, Denver

Address: 1881 Curtis Street, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Denver 5*
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Also Known As:
The Ritz-Carlton, Denver Hotel Denver
Denver Ritz Carlton
Ritz Denver
Ritz-Carlton Denver

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Denver #8 Luxury Hotel in Denver #12 Romantic Hotel in Denver #28 Family Hotel in Denver #31 Business Hotel in Denver
Hotel Class
Number of rooms
202

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