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Best Western Plus Denver International Airport Inn & Suites

2.5 of 5 7020 Tower Road, Denver, CO 80249 (Formerly Ramada Inn & Suites Denver International Airport)
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Best Western Plus Denver International Airport Inn & Suites
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Best Western Plus Denver International Airport Inn & Suites
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189 reviews from our community

Traveler rating
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    53
    46
    21
    25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Jersey
Contributor
18 reviews 18 reviews
4 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We needed to book an Denver airport area hotel due to an early morning flight out on January 10. We saw that a Best Western was available, so we booked it without considering other hotels since we were familiar with the Best Western value and brand. We have stayed at Best Westerns in other locations and have always been happy... More 

Was this review helpful? Yes
San Diego, CA
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

For a weekend trip this Best Western had it all. Very Friendly & helpful checkin with "Ryan",even at though it was quite late (last flight). Room was exceptionally clean, especially the bedding, and I'm picky about that. The lobby seemed updated, and breakfast was adequate. My only suggestion is being an airport hotel, food should be ready earlier, my return... More 

Was this review helpful? Yes
Kissimmee, FL
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We could not connect to the hotel wifi on any of our devices. The guy at the front desk told us that the rooms down the hallway can have difficulty connecting. We were in room 307, so if you need to use wifi, avoid that room. If you get in really late and need your sleep, you will definitely miss... More 

Was this review helpful? Yes
Kyle M, General Manager at Best Western Plus Denver International Airport Inn & Suites, responded to this review

Dear poodlestix, I am sorry for the issues with the wifi connectivity. After diagnosing the issues we had a burnt out access point and it has since been replaced. We hope you enjoy the rest of your stay More 

Colorado
Top Contributor
80 reviews 80 reviews
37 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall this place was clean and relatively quiet, but we downgraded it substantially for the following reasons: 1. Hidden costs--they bill this as an all-inclusive "park and ride" hotel, but when we actually checked in, they informed us they bill you separately an extra $8/day for the parking. That's the same rate that the airport does, so why bother to... More 

Was this review helpful? Yes 1
Kyle M, General Manager at Best Western Plus Denver International Airport Inn & Suites, responded to this review

Dear flattops, We are sorry for the negative experience you had here. The parking is $8 per day, however you can book a "park and ride" package through our hotel or website directly that has a rate that includes your room and parking for up to 14 days before or after your stay. I'm sorry for the delay with breakfast... More 

Fort Collins, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall this location was pretty good. It was just the one problem with one of the staff members not being very helpful when inquiring about something. As far as the fact it has parking for up to two weeks ,it's location to the airport, etc.- all good- especially for people want to travel first thing in the a.m.-in the fact... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kyle M, General Manager at Best Western Plus Denver International Airport Inn & Suites, responded to this review

Dear Valued Guest, Thanks for the review! We are glad you enjoyed your stay, but I am very sorry to hear about your interaction with one of the staff members. I would love to know more, and if you have time, please reach out to me at bestwesterndiaagm@sbcos.com with more info. More 

Plover, Wisconsin
Top Contributor
54 reviews 54 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I see a few poor reviews here and am wondering if we were just lucky or what. It is an average business travel hotel but was clean, the employees that we interacted with were friendly, and they had an above average free breakfast. The front parking lot did fill but there was plenty of room in the lot on the... More 

Was this review helpful? Yes
Kyle M, General Manager at Best Western Plus Denver International Airport Inn & Suites, responded to this review

Dear Valued Guest, Thank you very much for taking the time to complete a survey on our Trip Advisor page! We are pleased to hear that you enjoyed your stay here. Please come back and stay with us again. More 

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel's location is nice and the hotel itself is fair. What I didn't like is the front desk worker. If not for the worker I'd give this hotel a higher rating. If you ever go to this hotel and have to deal with Ruby, then good luck! She's not nice at all, never cracks a smile, and please, by... More 

Was this review helpful? Yes 1
Kyle M, General Manager at Best Western Plus Denver International Airport Inn & Suites, responded to this review

Dear Valued Guest, I am terribly sorry to hear about your interaction with our front desk staff. I have addresses the issues, and we are working on our customer service. Please feel to reach out to me directly at 303-373-1600 if you would like to discuss this in more detail. More 

United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We were in a crunch between bad weather and time constraints getting to DIA. I was thankful there was a bed available, anywhere in the area! Given my dislike driving into DIA from where we live in WY, I would chose to stay here again, just due to price and proximity, and the cleanliness of the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kyle M, General Manager at Best Western Plus Denver International Airport Inn & Suites, responded to this review

Dear Valued Guest, Thanks for the great review! We are glad you enjoyed our great located close to DIA and the cleanliness of the room. Please come back and stay with us again. More 

Wilmington, Delaware
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Inattentive front desk upon arrival and in the evening of our stay. Room was short towels and linens for the pull-out sofa. We had to go to the front desk to pick these up. The first set of linens for the pull-out sofa were damp and had hairs in the bag - gross! The second set was better. The mattress... More 

Was this review helpful? Yes
Kyle M, General Manager at Best Western Plus Denver International Airport Inn & Suites, responded to this review

Dear Valued Guest, Thanks for taking the time to submit a review. I have addresses these issues with both the front desk and housekeeping department to make sure they are resolved. We hope you choose to give us another chance and stay with again in the future. More 

Casper, Wyoming
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our neighbors had stayed here before and made reservations for us going to and returning from an overseas vacation. They are regular BW customers and were using points and a voucher for their lodging. For whatever reason, they experienced one impediment after another in trying to check in. Instead of trying to assist our neighbors, the clerk was a hinderance.... More 

Was this review helpful? Yes
Kyle M, General Manager at Best Western Plus Denver International Airport Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your review, and I am very sorry to hear about the confusion you had at check in, and throughout your stay. Great costumer service is our number one priority, and I'm sorry we failed on meeting your expectations. We hope that you choose to give us and Best Western another chance. More 

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Additional Information about Best Western Plus Denver International Airport Inn & Suites

Address: 7020 Tower Road, Denver, CO 80249 (Formerly Ramada Inn & Suites Denver International Airport)
Phone Number:
Location: United States > Colorado > Denver > Denver International Airport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Denver International Airport Inn & Suites 2.5*
Number of rooms: 101
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Also Known As:
Ramada Inn & Suites Denver International Airport Hotel Denver
Ramada Inn And Suites Denver International Airport
Ramada Denver
Denver Ramada

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