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BEST WESTERN PLUS Denver International Airport Inn & Suites

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7020 Tower Road, Denver, CO 80249-7311 (Formerly Ramada Inn & Suites Denver International Airport)
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1 room 1 guest
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BEST WESTERN PLUS Denver International Airport Inn & Suites
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294 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tualatin, Oregon
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This facility is one of maybe a dozen chain hotel/motels clustered on a complex off of Tower Road near DIA. It is completely a matter of "hide-and-seek" to find your particular hotel among this array of similar sleep-boxes. There is one restaurant within walking distance, but getting there is life-threatening, as the notion of people walking from one place to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Albany, New York
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent one night at the Best Western Plus Denver International Airport Inn & Suites which was the end of our two week road trip.Check in was easy, quick and pleasant. Room was clean and beds were comfortable. The breakfast had a good selection of foods. Mgt upgraded our room which was a pleasant surprise. The Inn is very close to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kyle M, General Manager at BEST WESTERN PLUS Denver International Airport Inn & Suites, responded to this review

Dear 852kristinew, Thank you for taking the time to give us a great review! We are pleased to hear you enjoyed the free upgrade to one of our spacious suites. Please feel free to reach out to me at bestwesterndiaagm@sbcos.com for any future reservations! More 

Parkersburg, Iowa
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We often stay at Best Western Plus Hotels but we were very disappointed with this one. The service was fine and the room OK. But we could not get the room temperature to be comfortable. It was either too cool or too warm no matter how we adjusted the thermostat. And even when the temp was cool, the air felt... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kyle M, General Manager at BEST WESTERN PLUS Denver International Airport Inn & Suites, responded to this review

Dear Chardonnay06, Thank you for investing the time to write a review. On behalf of our entire staff I would like to apologize that you were disappointed with your stay. We are glad that the staff was great, but are sorry about the issues with the heating and cooling. We will address these issues with our engineering team to make... More 

West Texas
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Perhaps the most important service an airport hotel can offer is prompt and reliable airport shuttle service. It should not be rocket science, and yet Best Western fails miserably. The hotel insists on its shuttle service picking up arriving guests at the westside terminal and not the eastside, although a great majority of other hotels provide shuttle service on the... More 

Was this review helpful? Yes
Kyle M, General Manager at BEST WESTERN PLUS Denver International Airport Inn & Suites, responded to this review

Dear DocPsych, Thank you for taking the time to complete survey. We are so sorry to hear about the issues you encountered with the shuttle service. You are correct, our shuttle picks up on the West terminal of the airport on the 15 and 45 of each hour. This is done to ensure prompt pickup. We hope to see you... More 

England
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Received detailed text instructions on how to find the free hotel shuttle bus which was very welcome and an excellent idea. Our room was large, very clean, comfortable and a pleasure to stay in. There was a complimentary hot and cold buffet breakfast available which was much appreciated. The only downside was the small area was very busy and there... More 

Was this review helpful? Yes
Kyle M, General Manager at BEST WESTERN PLUS Denver International Airport Inn & Suites, responded to this review

Dear Lyn H, Thank you for taking the time to give us such a great review! I am glad the directions helped you locate the pick up location with ease! We hope to see you again soon More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

we really appreciate the clean room with great amenities in it. The only disappointing experience we had was the lack of detailed direction for shuttle pick up area at the airport. No explanation for first time customer that they will only come to west side terminal of airport.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kyle M, General Manager at BEST WESTERN PLUS Denver International Airport Inn & Suites, responded to this review

Dear Decirinea, Thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay with us! I am so sorry the directions were not clear and know it can be very confusing at DIA. Hopefully you will stay with us again! More 

San Marino
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in room 326 which is on the top floor above the reception area. The room has two queen-size beds, a writing table & chair, small chest of drawers, small TV, microwave, refrigerator & coffee maker. The sink is outside the bathroom area. The room had nice carpeting instead of plastic-like flooring which you can easily slip on if... More 

Was this review helpful? Yes
Kyle M, General Manager at BEST WESTERN PLUS Denver International Airport Inn & Suites, responded to this review

Dear Simplicity, Thank you for taking the time to review our hotel. Please accept our sincerest apologies regarding the challenges you faced during your stay. We always aim to exceed our guests expectations and are so disappointed to have missed such an opportunity with you. Your concerns have been addressed with our staff so that improvements can be made. We... More 

Stockport, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel as close to where my daughter is living, very friendly staff couldn't do enough for us, gave us lots of tips of places to visit & sortedball the leaflets out for us. The breakfast was ok help yourself fresh coffee was available all day we will definitely be back

Was this review helpful? Yes
Kyle M, General Manager at BEST WESTERN PLUS Denver International Airport Inn & Suites, responded to this review

Dear Smiffy63, Thank you for the amazing words about our staff! They are always going out of there way for our guests and this type of review makes it all worth it. I'll pass this great review along to them to see and we hope to see you again! More 

Washougal, United States
1 review
3 of 5 stars Reviewed 1 week ago

Many items in need of repair and rooms need updating, beds comfortable and room clean. Breakfast a big disappointment so plan on skipping it. Not much customer service or a welcoming feeling.They do have an airport shuttle which is nice.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kyle M, General Manager at BEST WESTERN PLUS Denver International Airport Inn & Suites, responded to this review

Dear Joanne M, Thank you for taking the time to review our hotel. We sincerely apologize that we did not meet your expectations, particularly breakfast. We hope you will give us another opportunity to show you what we are all about. Thank you again! More 

1 review
4 of 5 stars Reviewed 1 week ago

Hotel has a nice breakfast and is comfortable. We have stayed here a couple times over the last year. The close proximity to DIA and the rental car returns make it excellent. They do provide shuttle to the airport, too, which we did not take advantage of due to having the rental car.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kyle M, General Manager at BEST WESTERN PLUS Denver International Airport Inn & Suites, responded to this review

Dear F2691JV, Thank you for taking the time to review our property, and the 4 stars! We are pleased to hear you enjoyed your stay with us again. I do agree that we have the best proximity to the airport and are glad the shuttle service went smooth for you. See you again soon! More 

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