Had reservations after late flight from DIA. Split room charge with friend. Room receipts were printed and charges were correct. After returning home and checking credit card statement, noticed a repeat charge for full rate on the card I guaranteed the room with. The hotel had double billed me on the statement left under the door. Didn't think to check... more

The price was right for my one night stay prior to catching an early morning flight. The bed with its multiple pillows was comfortable. It took me several minutes to figure out how to operate the shower, which included a hand-held shower & hose as an option. There is no counter space in the bathroom. The sink has about 8"... more

I have had the misfortune to stay at this airport hotel twice. The first time I was greatly overcharged by the desk clerk. When I caught the mistake, he corrected it. I was still overcharged but not as much. He redid it a 3rd time and still I was overcharged but I had run out of time and patience dealing... more

We had just spent a long weekend in Steamboat with family and needed to return to Denver to fly home early the next morning. We arrived about 9pm with our rental car, and when we asked how the courtesy van worked, that is, was it available only for the airport trip, we were told that "if you need it this... more

A couple of the things we were looking for in a motel was a place we could do our laundry and print out some driving directions. Their guest laundry is one coin-op washer and dryer. However, both machines worked, and nobody else tried to use them. They each take 4 quarters. If the front desk is out of quarters, you... more

From the TV being broken, the matteress was so uncomfortable, and smelled like smoke, loud guestroom next door. We complained and they did nothing. I have stayed in better hotels in Belize and Mexico more

We had just been on a vacation get together with family, snow skiing. We had to catch a early flight out of DIA and decided to stay at this hotel since we had been driving for 4-1/2 hours and needed some rest. We parked in front of the door's side entrance, which is a well lite area. ........ Well ,needless... more

Great hotel I ahve stayed here several times. The staff is wonderfull and remembers my name. I have left several items behind and They are allways found and held for me. I drive 60 miles round trip just to stay at this hotel. I have not had bad service here. more

We had to leave Vail early as a blizzard was coming and we needed to be close to the airport not to miss our flight. The Staff was very understanding and gave us a great rate even though we were walkins and. They helped shuttle us to our car rental return that night and to the airport in the morning... more