We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Denver Downtown

#24 of 149 Hotels in Denver
Certificate of Excellence
Hotel website
Hotel deals
1672 Lawrence St., Denver, CO 80202
Special Offer
Book Early and Save
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Westin Denver Downtown
Professional photos View all
Browse nearby
The Westin Denver Downtown
Write a Review

918 reviews from our community

Traveler rating
    404
    325
    123
    44
    22
See reviews for
105
172
76
427
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (918)
  • Mar-May only
    (244)
  • Jun-Aug only
    (258)
  • Sep-Nov only
    (253)
  • Dec-Feb only
    (163)
All months
There are newer reviews for The Westin Denver Downtown
See the most recent reviews
Denver, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2011

I am the co-chair of a professional association annual conference, and the staff of this hotel is falling all over themselves to be 100% certain our every need is met and then some. When I look up, someone from the hotel is always there, and can direct me to the quickest help. The few times I've had to use my... More 

Was this review helpful? Yes 2
Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2011

I teach customer service through my company WAYMISH (www.waymish.com) so I pay close attention to it when it is both good and bad. Tuesday, I was in Denver to address a group of Senior Customer Service Execs from the telecommunications giant, Comcast. While waiting to give my presentation outside the room in which I would present, I had the pleasure... More 

Was this review helpful? Yes 1
Denver, Colorado
2 reviews
5 of 5 stars Reviewed April 12, 2011

I accompanied my fiancé on a recent business trip to Denver. We were treated so nice from the moment of check in by all the staff. I was very impressed with the polite doormen who always seemed very alert and friendly! But, my favorite part of our trip was the Starbucks employees working in the lobby of the hotel, which... More 

Was this review helpful? Yes
Denver, Colorado
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 12, 2011

A bunch of girls got a room at the Westin to celebrate a friend's bachelorette party. We had such a fun time out, and the room was great. But the best part of our stay was the crew at Starbucks! When we stumbled downstairs the next morning, they remembered our drinks from the day before and even suggested some good... More 

Was this review helpful? Yes 1
Los Angeles, CA
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 12, 2011

I went to Denver for a conference. Being a SPG member, I booked 2 nights at the Westin in Denver. The location was great and walking distance to all makor attractions in Downtown. The amenities were nice and the staff courteous. The rooms were nice and very comfortable, very typical of a new Westin hotel. Overall the price seemed a... More 

Was this review helpful? Yes
Saddle Brook, New Jersey
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 10, 2011

Fantastic hotel with a great location. Very very very comfortable bed. Extremely helpful and friendly staff. Awesome room service. Very quick check in and check out.

Was this review helpful? Yes
Columbus, Ohio
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2011

The Westin Denver Downtown is located on/near the 16th Street Mall. The 16th Street Mall is a fun little area full of shops, restaurants, etc. There is a free bus available to help you make your way up and down 16th Avenue, which makes this location very convenient for occupying a couple of hours of down time during a business... More 

Was this review helpful? Yes
onlywaytofly
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 4, 2011

While the rooms are nicely appointed and quiet, and the beds comfortable, I personally will NEVER stay at this hotel again. The service is deplorable. With the exception of our housekeeper, who was very nice, every single member of the staff that we encountered was insolent. We spoke with several people from different departments, including front desk, room service, and... More 

Was this review helpful? Yes 1
woodland Park, Colorado, USA
1 review
4 of 5 stars Reviewed April 4, 2011

Having trained customer service in a service environment (casino), having an employee go above & beyond is rare. Audrea S. bartender at V's lounge did just that. A couple came in wanting to have 10 guests come in for a surprise bday party in the lounge. The lounge had already been booked for a private party. Audrea could have just... More 

Was this review helpful? Yes
Oklahoma City, Oklahoma
1 review
4 of 5 stars Reviewed March 29, 2011

I would like to commend: Andrea, Elizabeth, and Jamie for their professionalism and commitment to assuring that I received personalized service at each visit to the Hotel lounge. They are knowledgeable and customer friendly associates that should be recognized for their contribution to making my stay at this Westin completely satisfying. Please extend my thanks to each of these great... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

473 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (154)
Viewed
View from room (23)
Viewed
Room/suite (58)
Viewed
Pool/beach area (12)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Bathroom (14)
Viewed
Hotel & grounds (9)
Viewed
Other (35)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (295)
Viewed
Amenities (30)
Viewed
Pool (84)
Viewed
Restaurants and Bars (4)
Viewed
The Hotel (94)
Viewed
Traditional Guestroom (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (6)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Room/suite (6)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question