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The Westin Denver Downtown

#23 of 150 Hotels in Denver
Certificate of Excellence
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1672 Lawrence St., Denver, CO 80202
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The Westin Denver Downtown
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977 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Denver Downtown
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Sierra Madre, California
Level Contributor
98 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
3 of 5 stars Reviewed October 20, 2011

The front desk agents seemed very friendly. Upgraded as a SPG platinum member from a regular room to a "Luxury Suite" on the top floor with two beds. My initial thought was that this was no where close to the 1,300 sq ft suite shown on their website, but it was a nice room with an outside balcony. The bathroom... More 

Was this review helpful? Yes 1
ChuckShruringa, Manager at The Westin Denver Downtown, responded to this review

Dear Astroph, Thank you so much for your feedback, I have brought your comments to the attention of our Front Desk leadership regarding the difficulty you experienced connecting to Service Express during your stay. I apologize that our project to make our hotel more weather tight and thus more environmentally friendly disturbed any rest you were attempting during the middle... More 

Toronto, Canada
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 18, 2011

all the excepted westin qualities. just missing the heavenly shower.. good location. everything was as expected by a westin. rooms are nice and big. Staff was great.

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Saint Louis, Missouri
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed October 12, 2011

$10 per day for WiFi in your room, $1.50 for a local 30 second telephone call, $60 for regular bacon & egg room service breakfast for two. $13 for a Manahattan. Poor selection of TV channels unless you want to pay extra. We booked our room through Hotwire (which probably indicates that they are struggling) and we were reminded by... More 

Was this review helpful? Yes 1
ChuckShruringa, Manager at The Westin Denver Downtown, responded to this review

Dear azuli, Thank you so much for taking time to provide us with feedback regarding your opinions of our hotel. I am very sorry that you found the internet pricing, telephone pricing and In Room Dining more expensive than your expectations. We review our pricing in these areas periodically and will definitely look at these specific concerns again when we... More 

New York
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 11, 2011

Pricelined my way in here, this was overall a great hotel with a few minor caveats. Valet parking is steep at $28 a night, and while my room was spacious, they provided me one with a patio that was closed to construction. Rope was dangling right over the window and tied in a noose, as if beckoning me to hang... More 

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Plano, TX
Level Contributor
86 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed October 11, 2011

I stayed at the Westin Downtown over the weekend. I picked the hotel because of my Starwood loyalty, and because Westin is usually a nice place to stay. I can't say that the hotel itself had any glaring problems, but overall I was disappointed. The location is good, with many things to do within walking distance. The staff was helpful... More 

Was this review helpful? Yes
ChuckShruringa, Manager at The Westin Denver Downtown, responded to this review

Dear Bus_Travel_TX Thank you for your feedback regarding your recent stay. I apologize that your experience wasn’t quite what you had expected it to be. I would like to explain that the parking structure is not owned or operated by our hotel and we have no control over pricing. We have valet parking that can be accessed from our entrance,... More 

Wyoming
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 11, 2011

Stayed here for 2 nights while in town for the Rock n' Roll Marathon. Was very convenient to the 16th Street mall area, restaurants and our race. Easy to take the mall bus to any area. The hotel room was nice, modern and lots of amenities. My main complaint was in the close proximity to the elevators. But after running... More 

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Nottingham, United Kingdom
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed October 5, 2011

We had a four night stay in July at this hotel. It was in a great location straight onto 16th Street if you want to be in the city centre or don't have a car. We had a room on the 7th floor that looked onto the city. It was a spacious room and was clean and comfortable although the... More 

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Berkeley, California
1 review
5 of 5 stars Reviewed October 3, 2011

We had a small party here for work, and I just wanted to say that the Bartender Johnny Pocernich was super friendly, and made it great!

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The Uintas
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed September 27, 2011

Our family has stayed here several times over the years. For attending pro sports or cultural events , the location is central to most venues. The bustling LoDo area is accessible right outside the hotel, with a wide variety of stores, street shops, and dining options being accessible within easy walking distance. Our kids favorite place is the ESPN-Zone ,... More 

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ChuckShruringa, Manager at The Westin Denver Downtown, responded to this review

Dear Deroney, Thank you for the words of encouragement, they are most appreciated. We here at the Westin Denver agree; this is a wonderful hotel with a great location close to many of the attractions Denver has to offer. I am also glad you mentioned the awesome time your family had as Denver does have a lot to offer travelers... More 

Nashville, TN
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 22, 2011

In town for a work meeting that lasted 4 days. Staff was extremely attentive and to me, personally, as well as to the meeting group. Smiles, nice attitudes, and helpfulness abound. I did have a bathrobe in my room, and quite enjoyed the pool. On the 13th floor, it's quite peaceful, but a mini-walk to what's happening at 16th street.... More 

Was this review helpful? Yes 1
ChuckShruringa, Manager at The Westin Denver Downtown, responded to this review

Dear LMR0605, I am so happy that you had a wonderful experience here during your meetings! This kind of feedback is so great to share with our team to encourage them every day. Thanks again for the time you took to post and share your positive experience with us. Hope to see you again the next time you visit Denver.... More 

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