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The Westin Denver Downtown

#23 of 149 Hotels in Denver
Certificate of Excellence
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1672 Lawrence St., Denver, CO 80202
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The Westin Denver Downtown
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The Westin Denver Downtown
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923 reviews from our community

Traveler rating
    407
    327
    123
    44
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Denver Downtown
See the most recent reviews
New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin Denver Downtown for a business trip. I arrived before the check in time because I had an early flight, and the front desk was very accommodating. I was upgraded to a larger room and was provided with a list of nearby restaurants where I could grab lunch until my room was ready. I received a... More 

Was this review helpful? Yes 2
Marc B, Manager at The Westin Denver Downtown, responded to this review

Dear dgoltz10, We really appreciate the great review of our hotel and I'm glad to hear that our staff was very accommodating during your stay and that your room was very comfortable. I hope you come back and stay with us again soon. Sincerely, Marc More 

Nashua, New Hampshire
Top Contributor
123 reviews 123 reviews
65 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location in the Downtown area. You are within walking distance of many attractions and restaurants along with Union Station. It is a high rise building offering nice views of the mountains if you are on a higher floor. I arrived around midnight and the first room I checked into had recently gone through some... More 

Was this review helpful? Yes
Marc B, Manager at The Westin Denver Downtown, responded to this review

Dear Christine S, Thank you for the great review of our hotel and our great downtown location! We are glad that you enjoyed your stay in our Heavenly Beds and that our staff was so helpful and accommodating. I hope you come back and stay with us again soon. Sincerely, Marc More 

Little Rock, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family and I recently visited the Denver area for a much needed vacation. Since we typically stay at Westin Hotels, we booked our first night at the Westin Denver Downtown. The facilities were top-notch, as would be expected for a Category 4 hotel, but Carrie McCauley and her staff were the ones that truly made our visit spectacular. They... More 

Was this review helpful? Yes 1
Marc B, Manager at The Westin Denver Downtown, responded to this review

Dear 614pm, Thank you for the great review of our hotel. We are glad that you enjoyed your mini vacation and that Carrie made your stay spectacular. I hope you come back and stay with us again soon. Sincerely, Marc More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

This is the third year that I have had contact with this hotel for our annual convention. Everything always runs smoothly and they take care of your every want or need. Always accommodating. I was there on business but stayed an extra day because it was my daughters 16th birthday. Even though the weather outside was frightful they made her... More 

Was this review helpful? Yes
Marc B, Manager at The Westin Denver Downtown, responded to this review

Dear Lisa W, Thank you for the great review of our hotel! I'm glad to hear that our staff is always so accommodating and made your daughter's birthday special. I'm glad you enjoyed your stay and hope to see you again very soon. Sincerely, Marc More 

Fraser, Colorado
Top Contributor
150 reviews 150 reviews
69 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was the first time we have stayed at the Westin Denver Downtown. I love the Westin's because the beds and pillows are so nice. I had a great night's sleep. They even give a complimentary bottle of water- so important in the Mile High City and it added a nice touch. There is a rooftop pool on the 4th... More 

Was this review helpful? Yes
Marc B, Manager at The Westin Denver Downtown, responded to this review

Dear Bcogswell Thank you for the great review of our hotel! I'm sorry to hear that you had trouble with our 3rd party parking garage but I'm glad that you enjoyed our Heavenly Beds and we hope to see you again very soon. Sincerely, Marc More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Convenient to downtown Denver which made it excellent for a person with disabilities like myself. Where I needed to be was just across the street only took me two minutes to get to my classes. Was checked out of our room after one day (literally locked out of our room)had to go down to front desk and re-check-in which there... More 

Was this review helpful? Yes
Marc B, Manager at The Westin Denver Downtown, responded to this review

Dear smarion770 Thank you for the great review of our hotel and I'm sorry for the incident where you were inadvertently checked out of your room. We have taken measure to assure this doesn't happen again. We are glad that you enjoyed your stay and the close proximity to your class and hope to see you again very soon. Sincerely,... More 

Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Earlier this month my professional organization held its annual conference at the Westin Denver downtown - conference planning and service staff were outstanding and professional; food was great (and Chef graciously accommodated our special requests); guest and meetings rooms were very pleasant and appropriate to needs - AV worked well, too! I would definitely recommend returning if we were to... More 

Was this review helpful? Yes
Marc B, Manager at The Westin Denver Downtown, responded to this review

Dear Cindy M, Thank you for the great review of our hotel, our food, our meeting facilities and our great downtown location! We are glad that you enjoyed your stay and we hope you do schedule again at The Westin Denver Downtown. We would look forward to hosting your event. Sincerely, Marc More 

West Bloomfield, Michigan
Top Contributor
53 reviews 53 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 23, 2015

My husband and I have been visiting Denver two to three times a year over the past several years since several of our children moved there. We always stay downtown and this visit we decided to try something different. As a Starwoods Preferred Guest we knew we were in for a treat. Unfortunately, with our room on the 10th floor... More 

Was this review helpful? Yes
Marc B, Manager at The Westin Denver Downtown, responded to this review

Dear Susie f, Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please contact me at Marc.Blackford@westin.com if you wish to discuss your experience further and give us a chance to earn back your trust, Sincerely, Marc More 

Amsterdam, The Netherlands
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

We stayed here for one night during our last trip to Denver. We stayed at a hotel closer to family for most of our stay, but decided to spent one night in downtown. Our room was very spacious and are very comfortable. The location is great as the hotel is close to a lot of restaurants and is right off... More 

Was this review helpful? Yes
Marc B, Manager at The Westin Denver Downtown, responded to this review

Dear IncrediBoyDE Thank you for the great review of our hotel and we are so glad you decided to spend your one night with us. We are delighted that you enjoyed your stay in the greater downtown area and hope to see you again very soon. Sincerely, Marc More 

Bend, Oregon
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

Booked a room for 4 then used upgraded to suite using benefits from SPG. My wife was extremely happy with this. Room and hotel in general was quiet, bath was awesome, room appears to have be recently redone. Look forward to my next visit.

Was this review helpful? Yes 1
Marc B, Manager at The Westin Denver Downtown, responded to this review

Dear MarkOregon608, Thank you for the awesome review of our hotel! We are glad that you enjoyed your stay and that you were able to enjoy one of our beautiful, spacious suites. We hope you and your family come back to see us again soon. Sincerely, Marc More 

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