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All 148 Denver hotels

The Brown Palace Hotel and Spa, Autograph Collection

4.5 of 5 Hotel   |   321 17th St., Denver, CO 80202 (Central Business District)
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86%
Ranked #16 of 148 hotels in Denver
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 3 days ago
Bill S Janesville, Wisconsin
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1,050 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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English first
Janesville, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived at this historic and charming hotel on Friday afternoon. The check in was efficient and friendly. We made our way to our 7th floor room, a queen bed and small bath. This is to be expected in an older building. I believe if you book a room in such a grand old hotel you have to take the... More

Was this review helpful? Yes 3
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I normally do not leave reviews, but I have not been able to get over the horrible experience I had at the Brown Palace. I have been going there since I was a child and I had saved up for a very special birthday dinner for myself at the Palace Arms. I know that the BP attracts a higher end... More

Was this review helpful? Yes 2
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Maxsonsmommy, Please accept my sincere apologies for the experience you had at the hotel. I would love to discuss this with you and make sure that we fix what happened. Please reach out to the Executive Office - 303-297-3111. We look forward to talking to you. Regards, Managing Director The Brown Palace Hotel and Spa More

Peachtree City, Georgia
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Recently planned an intimate meeting space for our leadership team. The Brown Palace gets 2 thumbs up. This historic site has been well maintained and is part of the "Marriott" family. Rooms were lovely (Top Of The Brown rooms), Meeting-rooms were very nice, Food and beverage was great, one feedback I received was "I can’t imagine I will be hungry.... More

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Denver, Colorado
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have never stayed at the hotel, this review is for the spa and the coffee shop. I work across the street and I have tried their spa and the coffee shop. Nail service was nothing more than mediocre but charges spa prices. Express nail service (both gel manicure and pedicure) includes less service than any regular nail salon in... More

Was this review helpful? Yes 2
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Kosmo32, Thank you for sharing your experience in the Spa and the coffee shop with us. Please be assured that your comments will be shared with the managers of both outlets. Feedback is most valuable to us and will help ensure that we understand our customers needs. Regards, Managing Director The Brown Palace Hotel and Spa More

Conifer, Colorado
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I am ABSOLUTELY furious that a high level Marriott member (my Boss) that was booked at the Brown Palace Denver was specifically PROMISED to a particular sleeping room (911) and did not get what was promised at arrival. The room was given away to a person checking in just prior that requested a similar room, and rather than saving that... More

Was this review helpful? Yes 4
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Ms. Kelly F. Again please accept our apologies for the experience your boss had at the hotel. We have spoken offline about this, but please reach out again if you would like to discuss further. Regards, Managing Director The Brown Palace Hotel and Spa More

Durango, Colorado
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Being that this was my boyfriend and my first trip minus four legged family members ever, we decided to splurge on a swanky weekend in Denver. We chose The Brown Palace Hotel & Spa based on a package deal with tickets to the Chihuly show at the Denver Botanic Gardens. Upon our arrival, the valets were amazing. They had us... More

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Rockville, MD
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Brow Palace Hotel is a beautiful historic hotel located in downtown Denver, close to the mall. Everything is within walking distance. Overall, the hotel was beautiful and service was excellent. We had a problem with accuracy of the reservation and room we specified. The desk agent checking us in appeared flustered and busy and lacked poise. We had requested... More

Was this review helpful? Yes 1
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Mr. Londa, We always strive to provide a flawless luxury hotel experience. Please accept my sincere apologies for the issues you encountered with your guest room and the check-in experience. I am truly sorry that you were inconvenienced and that your stay was impacted. Please be assured that your comments will be shared with our management team. Regards, Managing... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed for 4 days for business.we enjoyed our stay we had a private tour of the hotel which was a great to learn the history.. We were in a corner room with an awesome view !!! The staff we countered was very friendly and helpful . The only reason I did not give them 5 stars was we had... More

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Austin, Texas
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night on our way to Vail. We used Marriott points and arrived at the hotel around three in the afternoon. We were told that our room wasn't ready because of the large number of check outs and the hotel was booked to capacity. We gave the receptionist our cell number and decided to walk around the area... More

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
77 reviews 77 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

I am glad that we stayed here for the night. Rate quoted to us was $449 for one night. I used Marriott points. Room was smallish and bathroom was typical of an old building. Small shower no tub. one small vanity and sink. The bed was a king and was extremely comfortable. There was no turn down service. Which is... More

Was this review helpful? Yes 2
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Texasyaya, We always strive to provide a flawless hotel experience and I regret that you were disappoint in the service. I was dismayed by the attitude you felt from our associates. Please be assured that your comments will be shared with the management team for retraining purposes. Your feedback is valuable to us and will help ensure that future... More

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Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St., Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
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Also Known As:
Brown Palace Denver
Hotel Brown Palace

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#1 Green Hotel in Denver #6 Spa Hotel in Denver #6 Luxury Hotel in Denver #12 Romantic Hotel in Denver #15 Business Hotel in Denver #16 Family Hotel in Denver
Hotel Class
Official Description (provided by the hotel)
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 
Number of rooms
241

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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