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All 147 Denver hotels

The Brown Palace Hotel and Spa, Autograph Collection

4.5 of 5 Hotel   |   321 17th St., Denver, CO 80202 (Central Business District)
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85%
Ranked #16 of 147 Hotels in Denver
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 3 days ago
Melissa A Denver, Colorado, United States
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1,061 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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Grapevine
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

The ceiling fan in my very small room had dust on it from when the Beatles stayed there...the pillows were crappy...towels were rough...the room was small. There is one elevator for the entire building, but they apologize with a very nice sign at the broken elevator...I wish they had fixed the elevator instead of spending the resources making signs. I... More

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Denver, Colorado, United States
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 days ago NEW

Let me start by saying that the hotel itself is always a wonderful experience but I was pretty disappointed in my first afternoon tea at the Brown Palace. As as a special treat, I took my daughter for her birthday. We sat for quite a while before our server came over. So long in fact, that another server stopped at... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Melissa, We deeply regret that we have fallen short in providing you with the quality Brown Palace experience you were anticipating, and rightfully deserve, during your most recent visit with us during tea. I offer neither excuses nor mitigating circumstances for your less than ideal experience. I will conducted a complete review of the details surrounding your visit with... More

La Quinta, California
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This simple but gracious hotel has been open every day since it opened in 1892. Nine story atrium with cast iron railings and a stained glass ceiling. Piano or harp music continuously in the the atrium beginning at noon. Somewhat limited menu items on the two restaurants and room service, but the entire staff here is excellent.

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Minneapolis, Minnesota
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms are large and comfortable. Bed is wonderful. Love the Ship Tavern downstairs. The concierge and staff are outstanding. They were incredible in helping us find an amazing room and recommendations for meals. Second time we have stayed here and plan to again.

Was this review helpful? Yes 1
Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My Husband and I chose to stay at the Brown Palace for one night to celebrate our Anniversary. We are local but had heard such amazing things about the History of this Denver Landmark we just had to expirience it ourselves!! The moment you walk into the very regal lobby you know this Hotel is not going to dissapoint!! from... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Princesshiggo, First and foremost congratulations on your anniversary! I am delighted that you enjoyed your visit with us and we are very grateful for the kind words you had about the staff and hotel. I will make sure I reach out to Mahir and Chris and let them know you appreciated their assistance. We pride ourselves on our associates... More

Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great grand old hotel pricey but with the service and with All the ammendities you receive its a 4 class service hotel we will be back and I am sure our service will be great like it was this time. Thank you for a great time.

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Robert S, Thank you for staying at The Brown Palace Hotel and Spa. I am delighted that you enjoyed your stay and that our associates where able to show you the hospitality and service we pride ourselves on. I look forward to sharing your review with the staff. We look forward to welcoming you again in the future! Regards,... More

Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I were in Denver for a long weekend and chose the Brown Palace because it is a historical property and was located in the heart of downtown. We arrived late on Friday evening and were promptly checked-in by a friendly front desk agent. My Marriott status and benefits were explained and we were off to our room... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Phil R, Thank you for taking the time to let us know about your time with us. I am delighted that your stay at the Brown Palace Hotel and Spa, Autograph Collection was enjoyable. I look forward to reaching out to the Ship Tavern manager and Ellyngton's to let them know you appreciated the food, beer selection, and that... More

Schulenburg, Texas, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very nice, quaint, historical hotel. We totally enjoyed the hotel, facilities and the area. Excited to return! We have family in the area and plan to return in the near future and hope that we will be able to stay again.

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Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one night for our anniversary at the Brown Palace. It is lovely. I mentioned when making the reservation that it would be our anniversary. We were wished a happy anniversary when checking in and later a delivery of champagne and chocolate covered strawberries was made to our room. One surprise was that there was not a refrigerator in... More

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Memphis, Tennessee
Top Contributor
67 reviews 67 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I loved everything about with 2 exceptions. Loved: Every part of hotel is beautiful- amazing architecture & detail. Ate at Ship Yard & Ellington several times. Food at both were excellent. The service also excellent EXCEPt for Sunday night (8/17) at Ship Yard. Our waitress was absolutely awful. Disappeared for extended stretches. Forgot to place our appetizer order. Evidently unable... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Candace J, Thank you for taking the time to write about your stay. Feedback is one of our greatest tools for improving the experiences of our guests. I am thrilled that overall you enjoyed your stay, but was dismayed to learn of the shortcomings you encountered in the Ship Tavern and with our housekeeping staff. Please be assured that... More

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Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St., Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
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Also Known As:
Brown Palace Denver
Hotel Brown Palace

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