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The Brown Palace Hotel and Spa, Autograph Collection

#27 of 150 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
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321 17th St., Denver, CO 80202
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The Brown Palace Hotel and Spa, Autograph Collection
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The Brown Palace Hotel and Spa, Autograph Collection
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1,248 Reviews from our TripAdvisor Community

Traveler rating
    810
    235
    96
    65
    42
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173
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minot, North Dakota
Top Contributor
56 reviews 56 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is conveniently located right downtown Denver. It is a nice older hotel, the room we had was very small and did not have a good view at all. We found the hotel very expensive, no breakfast included and valet parking at $40/night! Other hotels are in this same area so next time we will stay at one of... More 

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Denver, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Brown Palace Hotel is a grand and gracious way to spend a night, a weekend, a week or more. The rooms are comfortable, and the decor pleasant and attractive; the beds are very comfortable. The service is excellent and the food is superb! Treat yourself to a special occasion at the Brown!

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Oak Hill, VA
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a truly impressive hotel. While retaining its historic character, it is completely modern and extremely well run. From initial greeting at reception to the bellman and concierge, everyone was friendly and eager to please (and not in that fake smarmy way you sometimes get). The room was large and extremely comfortable, and the bath very well appointed. The... More 

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Oklahoma City, Oklahoma
Contributor
20 reviews 20 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Beautiful Historic hotel. Very nice, but rooms out of the main part of the hotel could use updating. We didn't stay there this year, but did a couple of years ago, so it could have changed. I booked a group of 10 for High Tea recently and had a wonderful, relaxing time. Well worth the time and $40pp for the... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The room and amenities were great. The bed was very plush and comfortable. Hated getting up in the mornings. All the features of the room were well thought out. I just loved this place. I definitely would recommend it to my family and friends.

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Cleveland, Ohio
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a grand hotel with a gorgeous lobby and several nice restaurants! Even though we never tried it, they served tea in the lobby daily and it was always packed. They also had a cigar bar that was timeless! The room we stayed in was spacious with a large walk in shower! The service was excellent as well! A... More 

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Kailua-Kona, Hawaii
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful Historic Hotel. We had a great welcoming from the staff @ valet parking and check in. Leroy @ valet parking is a great person with a terrific personality. Nick helped us with check in - absolutely one of the best check in I've ever had. He went out of his way to make sure our stay was his first... More 

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atlanta
Top Contributor
77 reviews 77 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

It's a beautiful, historic property, and with better management, it could be a fabulous hotel. On check-in, the valet assisted us with our luggage, completely walking away before we were finished emptying the car. Then, when we were going to go check out our room to see if we could hear the noise of the atrium (2 of us had... More 

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear platinumforever, We would like to apologize for the opportunities you experienced during your travels regarding housekeeping, valet and the bellmen. Please know we greatly appreciate this feedback as it will allow us to continue improving our overall guest satisfaction. We hope that we may win your heart and have another opportunity to show you how our expected stay should... More 

Concord, New Hampshire
1 review
5 of 5 stars Reviewed 1 week ago

When you check in - ask for Nick - absolutely one of the best check-in / welcome experiences I've ever had. He went out of his way to ensure that my stay was his first priority and was able to upgrade my room as a courtesy. I only wish there were "Nick's" at every hotel I stay at.

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Scottsdale, Arizona
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my third stay at this beautiful and historic hotel. Congrats to Marriott for keeping this hotel in all its glory. The lobby is still beautiful and the views of the stairs impressive. It is like a step back in time; restored, not revised! The lobby area, set for tea and the live pianist add to the touch. The... More 

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