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The Brown Palace Hotel and Spa, Autograph Collection

#27 of 150 Hotels in Denver
Certificate of Excellence
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321 17th St., Denver, CO 80202
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Best prices for: 1 room 1 guest
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The Brown Palace Hotel and Spa, Autograph Collection
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The Brown Palace Hotel and Spa, Autograph Collection
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1,250 Reviews from our TripAdvisor Community

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Traveler rating
    811
    236
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a gorgeous historical old hotel that was purchased by Marriott recently. The rooms were clean and nice. My husband went to the Ships Tavern while the ladies had tea. He said that it is in dire need of refurbishing. High tea in the lobby was nice with live music. However, the food was just so-so, for $38 per... More 

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Norman, Oklahoma
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have always loved coming to the Palace because of its history, but recently the hotel underwent major renovations to their guest suites and have made the stay even better than expected. They now have added modern amenities, such as outlets for electronics on bedside tables, etc., larger showers with railheads, and flat screen televisions. They have done all of... More 

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Minot, North Dakota
Top Contributor
56 reviews 56 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is conveniently located right downtown Denver. It is a nice older hotel, the room we had was very small and did not have a good view at all. We found the hotel very expensive, no breakfast included and valet parking at $40/night! Other hotels are in this same area so next time we will stay at one of... More 

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear 49909Fiona, Thank you for sharing your valuable feedback about the parking. Your comments will allow us to review our competitive set and ensure we are providing the best quality for price. We hope to one day have another opportunity to show you the guest service we expect. Warm regards, Managing Director More 

Denver, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The Brown Palace Hotel is a grand and gracious way to spend a night, a weekend, a week or more. The rooms are comfortable, and the decor pleasant and attractive; the beds are very comfortable. The service is excellent and the food is superb! Treat yourself to a special occasion at the Brown!

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Oak Hill, VA
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a truly impressive hotel. While retaining its historic character, it is completely modern and extremely well run. From initial greeting at reception to the bellman and concierge, everyone was friendly and eager to please (and not in that fake smarmy way you sometimes get). The room was large and extremely comfortable, and the bath very well appointed. The... More 

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Oklahoma City, Oklahoma
Contributor
20 reviews 20 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Beautiful Historic hotel. Very nice, but rooms out of the main part of the hotel could use updating. We didn't stay there this year, but did a couple of years ago, so it could have changed. I booked a group of 10 for High Tea recently and had a wonderful, relaxing time. Well worth the time and $40pp for the... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The room and amenities were great. The bed was very plush and comfortable. Hated getting up in the mornings. All the features of the room were well thought out. I just loved this place. I definitely would recommend it to my family and friends.

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Cleveland, Ohio
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a grand hotel with a gorgeous lobby and several nice restaurants! Even though we never tried it, they served tea in the lobby daily and it was always packed. They also had a cigar bar that was timeless! The room we stayed in was spacious with a large walk in shower! The service was excellent as well! A... More 

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Kailua-Kona, Hawaii
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful Historic Hotel. We had a great welcoming from the staff @ valet parking and check in. Leroy @ valet parking is a great person with a terrific personality. Nick helped us with check in - absolutely one of the best check in I've ever had. He went out of his way to make sure our stay was his first... More 

Was this review helpful? Yes 1
atlanta
Top Contributor
77 reviews 77 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It's a beautiful, historic property, and with better management, it could be a fabulous hotel. On check-in, the valet assisted us with our luggage, completely walking away before we were finished emptying the car. Then, when we were going to go check out our room to see if we could hear the noise of the atrium (2 of us had... More 

Was this review helpful? Yes 1
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear platinumforever, We would like to apologize for the opportunities you experienced during your travels regarding housekeeping, valet and the bellmen. Please know we greatly appreciate this feedback as it will allow us to continue improving our overall guest satisfaction. We hope that we may win your heart and have another opportunity to show you how our expected stay should... More 

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