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All 148 Denver hotels

The Brown Palace Hotel and Spa, Autograph Collection

4.5 of 5 Hotel   |   321 17th St., Denver, CO 80202 (Central Business District)
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Ranked #19 of 148 Hotels in Denver
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
William N Denver, Colorado
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1,122 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

I have enjoyed this property for over 30 years. The rooms, restaurants, and staff make this a Denver treasure. I chose to celebrate my 55th birthday with 25 of my closest friends in the Eizenhower Suite. The suite was exquisite. Rich in history and beautifully appointed. The catering and attention to every detail was outstanding. I felt like the entire... More 

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Fort Collins, Colorado
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Yes, the property is beautiful!!! We booked 3 rooms for family and we all experienced some major service flaws. First, I want to give a shout out to Katie for her excellent service in the Ship restaurant. Estele and Dave in housekeeping and room service . Kristyn or Kathryn? is a server in the Tea Room Lobby that helped us... More 

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Santa Clarita, California
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

I was born in Denver but hadn't been back in many years. I was so excited to be staying at the Brown Palace along with meeting family members. The housekeeping and severs in the restaurants were great. Enjoyed our room. Management not so great. Checked in on the 12/11. First red flag - signs in window advertising their Halloween and... More 

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Chilliwack, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We ended up writing a personal letter to manager and never heard back so I thought I'd express some concerns here. Firstly I will say the valet guys were all great throughout our stay, food in restaurants was excellent as well. Food us it stops there! Room service messed up 3 times on orders. We upgraded to a suite which... More 

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BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Kevin, We strive to provide a flawless hotel experience and I am disappointed that was not the experience you had during your stay. I am dismayed to learn of the shortcomings you encountered with serveral of the departments you came into contact with, please be assured that your comments will be shared with the management of housekeeping and in-room... More 

Colorado Spring
Top Contributor
188 reviews 188 reviews
49 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful property. Always treated so well from check-in to departure. The rooms are great and the bathrooms were fantastic. Just an overall wonderful way to celebrate my fiance and I's anniversary. The lobby is tastefully decorated for Christmas and has a great touch. Tip: The Gym is next door at the Comfort Suites on the 5th floor. take... More 

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear ThatBGuye, First and Foremost congratulations on your anniversary and thank you for choosing The Brown Palace Hotel for your celebration. I am thrilled that our associates where able to provide you with exceptional service and we look forward to serving you again soon. Regards, Managing Director The Brown Palace Hotel and Spa More 

Fort Collins, Colorado
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I took my (20 year old) daughter for a girls weekend getaway. I remembered my mother taking me to the Brown Palace for tea as a child. Everything I remembered about it was the same. Unbridled class, extravagance at every turn. You really can't call their level of service customer service....it just doesn't do it justice. From the front desk,... More 

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Highlands Ranch, Colorado
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here Friday December 5. I love the Broadmoor Hotel but we decided to try this as we had never stated here. and did not have the time to drive to drive to CO Springs. Very elegant and superb service! We had a suite on the 9th floor so the room was large with a sunken tub and rain... More 

Was this review helpful? Yes 1
Commerce City, Colorado
Top Contributor
66 reviews 66 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel with great meeting rooms. The Christmas lights in the lobby are spectacular. Great valet parking ($10). I would highly recommend. It has lots of restaurants within walking distance and shopping. This hotel has a lot if charm

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Andrew, Thank you for taking the time to write about your experience on TripAdvisor. I am delighted to hear that you enjoyed your stay. I am grateful to you for your kind words and I look forward to sharing with our associates. Feedback is one of our most important tools to ensure we continue to exceed guest expectations. Regards,... More 

Taos
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was over two years ago that I proposed to my wife in the nautical-themed restaurant-bar that is one of several dining options in the hotel; I'd first become interested in the place due to a bar-spoon bearing the name that I'd found in my parents stuff and, over the years, it kept cropping up in conversations, etc. Later I... More 

Was this review helpful? Yes 1
Denver, Colorado, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel lobby is gorgeous and you receive a glass of champagne when you check in. We were there for an event and it was beautiful. The room was pretty and well appointed. The only issue was that my husband didn't think the bed was comfortable. Also, the AC and fan were a bit loud, but it is an older... More 

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Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St., Denver, CO 80202
Location: United States > Colorado > Denver > Central Business District , Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
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Also Known As:
Brown Palace Denver
Hotel Brown Palace
Hotel Style:
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#7 Luxury Hotel in Denver
#15 Romantic Hotel in Denver
#17 Business Hotel in Denver
#25 Family Hotel in Denver

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