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The Brown Palace Hotel and Spa, Autograph Collection

#29 of 150 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
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321 17th St., Denver, CO 80202
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The Brown Palace Hotel and Spa, Autograph Collection
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The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection
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1,275 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
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Durham, North Carolina
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Brown Palace manages to keep the elegant historical feel and has all the conveniences of a modern hotel. Quiet comfortable rooms. Great location to down town Denver. Wish hotel had more historical events for guests.

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Seattle, Washington
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As promised I am submitting this review after my stay at the Brown Palace Hotel at the end of July. I was attending a conference at this hotel. I observed at this hotel is a favorite location for many conferences, there was a conference just ending before our conference started and another starting after our conference ended. The hotel has... More 

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Washington DC, District of Columbia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just spent the nite in Denver at the Brown Palace, a turn of the century Autograph hotel. The whole experience was great! While the common areas are true to their original decor, they look a bit like Laura Ashley threw up all over it with lots of floral, wallpaper and even a wallpaper border, the rooms are very modern/transitional. The... More 

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Spokane, Washington
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room not large but well furnished and updated to modern level despite age of (well maintained) hotel; quite quiet despite facing onto historic open quadrangle of building. Very compact (ie-tiny) bathroom with shower only, but again nicely finished in wood/marble. Comfortable bed with decent linens. Quick checkin with friendly staff. Cleaning staff did not replace coffee for in room coffee... More 

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Murrieta, California
Level Contributor
197 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for three nights in a room with two queens. The room was comfortable for my husband, my son and I and we didn't feel crammed. The pillow top mattresses and pillows were very comfortable. Great bathroom amenities that were made from honey that the hotel makes on their rooftop. Staff was great from the front desk to bellman... More 

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Colorado
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

I will admit, I'm not an antique kind of guy. I stayed at the Brown in the 90's and I thought the furniture was probably the same furniture that Molly Brown used. So when my daughter said she was going to get married at the Brown Palace I was less than enthused. I will take all that back now. Since... More 

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Colorado Springs, Colorado
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

A nice historical hotel that could use a refresher in the lobby. The suite I stayed in was nice and clean and the bed was comfortable. However, if the front desk staff is going to constantly get your name wrong when you call, yet get it right when they blindly transfer a call from someone I did NOT want to... More 

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear bondgirl53, Thank you for staying with us at The Brown Palace Hotel and Spa. We apologize that you were disappointed in the service you were provided and would like to assure you this is far from our expectations. Please know we will be following up with the management to ensure all protocols are met regarding our guest’s privacy. We... More 

Trumbull, Connecticut
Level Contributor
92 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Brown Palace is what a historic hotel should be, lots of turn of the century charm plus all the modern amenities. Even while checking in on a busy afternoon, the staff was courteous and efficient. The room was impeccable and the shower was wonderful - two shower heads if you wanted to use them, one regular, one rainfall. The tea... More 

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Boca Raton, Florida
Level Contributor
169 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a terrific experience from the bellmen, front desk and restaurant staff. Excellent people skills and a real pleasure to offer their service. The beautiful terra-cotta exterior is so rich, unique and classic for making a statement before you get to see the interior. The cast iron interior balconies (8 floors surrounding the lobby) with the 5-story USA flag... More 

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Washington DC, District of Columbia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel itself is beautiful but that's it. From the start, our room wasn't ready until 3:30--yet check in is 3:00p. Since we had to wait two hours we went to the Tavern for lunch. We were shown to a table next to the entrance and asked to move and was told that since we did not have a reservation... More 

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Muldoon72, Please know we were saddened that your visit at The Brown Palace Hotel and Spa fell short of not only your expectations as well as ours. It was disappointing to learn that a members of our staff had failed to display the warm and genuine service we are known for. Please be assured this behavior is not typical... More 

Hotel Review Summarization

What travelers say

  • Ship Tavern(12)
  • Afternoon tea(7)
  • Room service(6)
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