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All 147 Denver hotels

The Brown Palace Hotel and Spa, Autograph Collection

4.5 of 5 Hotel   |   321 17th St., Denver, CO 80202 (Central Business District)
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86%
Ranked #13 of 147 hotels in Denver
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 2 days ago
texasyaya Houston, Texas
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1,041 people have reviewed this hotel

Traveler rating
    697
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
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English first
Houston, Texas
Top Contributor
77 reviews 77 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I am glad that we stayed here for the night. Rate quoted to us was $449 for one night. I used Marriott points. Room was smallish and bathroom was typical of an old building. Small shower no tub. one small vanity and sink. The bed was a king and was extremely comfortable. There was no turn down service. Which is... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Texasyaya, We always strive to provide a flawless hotel experience and I regret that you were disappoint in the service. I was dismayed by the attitude you felt from our associates. Please be assured that your comments will be shared with the management team for retraining purposes. Your feedback is valuable to us and will help ensure that future... More

Houston, Texas
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed just one night, following a conference in Beaver Creek. Lovely hotel, and I do appreciate the charm. Like another reviewer, I expected a queen size bed...but it really seemed like a double to us. Window was frosted, so could not see out -- effectively a windowless room. But walking around the outside of the hotel, you'll see only normal... More

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Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Brown Palace is exactly what you expect from a classic hotel. The staff was helpful and friendly. The hotel had it's charm and the rooms had modern and updated touches. As expected, each room is slightly different, which is not uncommon in an older, uniquely shaped building. My brother's room had a bathtub, while ours had a larger sitting... More

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Chicago, Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My team and I had meetings at Brown Palace for four days. This is a very unique hotel. I use the term unique in a good way. The hotel is old but is very well kept and the service i fantastic. There are two bars in the hotel (cigar and regular). They have a piano player in the regular bar... More

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Texas
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Amazing place to stay or just visit. The history and architecture of the place is incredible. Food at the ships tavern was great. I love the nautical theme in the mountains. Room was ok, needs some attention (paint and worn carpet). The service was the best part, what a great attentive staff.

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Raleigh, North Carolina
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here 3 nights traveling with a group of 3 other couples. We found a great rate at an online discount hotel site and used the Marriott price match feature to book the same rate directly through the hotel. Two in our party got upgraded to bigger (two queen beds) and (one king bed) rooms. We... More

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Edina, mn
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Enjoyed the spa at the hotel, but the room was really overpriced for the size. We were told we had a queen room, but it was obviously a double. Do enjoy the afternoon tea. Very similar to a tea experience in London.

Was this review helpful? Yes 1
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Keena H, Although I am pleased to know that you enjoyed your stay overall, I do regret that you were disappointed with the pricing and your room size. Yesterday we celebrated our 122nd birthday and one of the things a historic hotel has to compete with is the size of modern hotel rooms. I understand your disappointment and I... More

South Glens Falls, New York
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved the interior of this hotel. Everything from the carpet to the beautiful detailed woodwork and iron. Desk clerk Elizabeth was cheerful and friendly. Beds comfortable, bathroom nice. Exterior windows were very dirty. Room service on time and courteous. Central location.

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La Grange, Texas
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Had High Tea at the Brown Palace with family, daughter, son in law, granddaughter and grandson. It was fabulous! Great service, delicious tea sandwiches and of course tea. we were entertained by a pianist and harpist while there. They even wrap up your leftovers.

Was this review helpful? Yes 1
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Clhmeh, Thank you for visiting us for Tea. I was delighted to hear that our team provided exceptional service and that you enjoyed the pianist and harpist. I look forward to sharing your review with the lobby staff and musicians. Regards, Managing Director The Brown Palace Hotel and Spa More

Parker, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I just celebrated our 43rd anniversary with a stay at the Brown Palace last night. We were surprised with a complimentary bottle of Champagne and chocolate covered strawberries when we returned to our room from being out and about. What a nice touch. The hotel is very nice and the staff was wonderful. What a beautiful historic... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear WorldTraveler887, First and foremost congratulations on your 43rd anniversay. We are thrilled that you chose The Brown Palace for your celebration. I was delighted to hear that our associates provided you with exceptional service and helped make this a special occasion to remember. Regards, Managing Director The Brown Palace Hotel and Spa More

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Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St., Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
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Also Known As:
Brown Palace Denver
Hotel Brown Palace

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#1 Green Hotel in Denver #6 Luxury Hotel in Denver #6 Spa Hotel in Denver #8 Romantic Hotel in Denver #14 Business Hotel in Denver #16 Family Hotel in Denver
Hotel Class
Official Description (provided by the hotel)
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 
Number of rooms
241

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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