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All 145 Denver hotels

The Brown Palace Hotel and Spa, Autograph Collection

4.5 of 5 Hotel   |   321 17th St., Denver, CO 80202 (Central Business District)
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86%
Ranked #11 of 145 hotels in Denver
Certificate of Excellence 2013
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
Amy S Keystone Heights, Florida
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951 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Hotel has great obeisance. Rooms are spacious. Hotel staff services were excellent. Restaurant service was slow. Took 10 min before the server came to my table. Valet was a savior for us... Definitely recommend to friend's.

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Keystone Heights, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

I am not a review writer, however, I am compelled to compliment this hotel. She is fab!!! My husband and I stayed here a few days to get use to the elevation, and what a stay we had! The staff is incredible. I wanted to thank 2 staff members, in particular Jeff Dodd, who went above and beyond, talk about... More

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Salida
Top Contributor
292 reviews 292 reviews
72 hotel reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed 1 week ago

This classic old dame of a hotel continues to impress. We love staying here and return when the opportunity presents itself. The service is always top notch and we enjoy a great nights sleep. It is great to have the ship's tavern just a elevator ride away. I do think that charging for WiFi makes little sense today.

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent four days here in April, quality service and pleasant hosts from every interaction. The tour hosts, we're friendly and knowledgeable of the history of this National Historical Register treasure.

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you for staying at The Brown Palace Hotel and Spa. I am so glad that your time with us was pleasant and I will reach out to our historian and let her know how much you enjoyed the history tour. Regards, Managing Director The Brown Palace Hotel and Spa More

Colorado Springs, Colorado
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I planned a surprise weekend for my husband's birthday last weekend; I spent a lot of time and effort trying to make it perfect and what a better place to celebrate than this historic hotel in Denver... or so I thought. Since we are Mariott Rewards members, we prefer to stay at hotels under this brand. I was somewhat disappointed... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Luciez29, Thank you for staying with us and for taking the time to write about your time with us. My apologies for the disconnect in service you experienced in regards to your husband's birthday. We pride ourselves on making wonderful memories for our guests and are dismayed when we do not provide a flawless luxury service. I will make... More

Mesa, Arizona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The manager at one of the other restaurants on the property recommended that I put my Yelp review of Ship Tavern on here. I will post another review of the hotel which was beyond excellent: Our visit to Ship Tavern last night was the definition of a mixed bag. We got into the hotel a little late and after a... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Mr. Pearlman, We always strive to provide a flawless luxury hotel experience and regret that you were disappointed with the service in the Ship Tavern. I was dismayed at the shortcomings you experienced and the lack of geniune service from our staff. Please be assured that your comments will be shared with our management team and we will use your... More

Houston, Texas
Top Contributor
108 reviews 108 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In today’s absolute world, these words might have become cliché’s but for me these words still render images of magnificence and opulence. Such is the case with Brown Palace hotel. My stay at the turn of the century hotel, which is part of the autograph collection of Marriott brand of hotels, was truly an unforgettable experience. From the time that... More

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Dallas
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in probably the smallest room category offered by the hotel, but it had plenty of space for a short visit. Additionally, although the property's decor and architecture are quite historic, the interior of the guest rooms has all the modern conveniences. It's a great mix of the old and new. The staff are consistently very professional and service-oriented,... More

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Scott City, Kansas
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful old historic hotel downtown Denver. The history and self guided tours were fun for us to do at our leisure. The hotel concierge gave excellent referrals for places to dine within walking distance.

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you for staying with us during your trip to Denver. I know how valuable your time is and we truly appreciate your willingness to share your experiences. I loved reading all the highlights from your trip. We take great pride in our staff and are always thrilled to hear that our dedication to giving our guest a true Brown... More

Pueblo, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

This beautiful historic hotel, with so much more personality then more modern hotels, didn't fail to deliver a luxury room with modern amenities. I like the way it was modernized carefully to keep the romance and flavor of the past, but not sacrifice the modern comforts we all love. We stayed at one of the 'Top of the Brown' rooms.... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you so much for staying with us at The Brown Palace Hotel and Spa. We know how busy and precious time is so greatly appreciate the time you took to detail the stay you had with us. I was especially thrilled to hear how much our staff impressed you. It is one of our greatest goals to provide exceptional... More

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Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Also Known As:
Brown Palace Denver
Hotel Brown Palace
Address: 321 17th St., Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Denver
#5 Luxury Hotel in Denver
#7 Romantic Hotel in Denver
#10 Family Hotel in Denver
#14 Business Hotel in Denver
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Official Description (provided by the hotel):
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 
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