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All 147 Denver hotels

The Brown Palace Hotel and Spa, Autograph Collection

4.5 of 5 Hotel   |   321 17th St., Denver, CO 80202 (Central Business District)
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Ranked #16 of 147 Hotels in Denver
Certificate of Excellence 2014
GreenLeadersGold level
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1,075 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have to say that with all the Hotel and Resorts I have ever stayed in, this was by far the most genuine property I have ever experienced. The rich history and the authenticity can't be matched on this side of the U.S. From the exceptional staff and the private tour from the Sales Director Mark I could not have... More

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Cedar City, Utah
Top Contributor
117 reviews 117 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

We really enjoyed our stay at the Brown Palace. Great location to a lot of restaurants, and a lot of cool stuff right inside the hotel. Check-in was fast and the staff were very friendly and helpful. Our room wasn't all that big but it was nice and I really loved the shower! Two shower heads from different angles and... More

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2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We stay in couture hotels all over the world and love historical sites. Upon entering the Brown Palace we were greeted by young handsome staff members who seemed frantic due to the broken elevator (one of 2) and multiple weddings going on. I was disappointed that guests were not given special access or privileges. The staff was totally overwhelmed and... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Laksmi D, Thank you for taking the time to write about your experience. Please accept my apologies for the inconvenience that the elevator caused. We are in the process of repair and are awaiting parts from Europe. We hope to have it up and running again soon. I will reach out to the managers of each department you encountered... More

Seattle, Washington
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Lovely nineteenth century charm. Vaulted stained glass ceiling over the lobby and gorgeous iron work everywhere. High tea service is a pleasant experience. Very civilized, all though I would like to see a more sophisticated tea offering. It's an expensive snack without there being great tea! Our room was nice. Good bed and linens. Nice big shower. Staff was genuine... More

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San Francisco, California
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel while in Denver for a work offsite. The location is amazing as it's 1 1/2 block from the Mall with easy access to coffee shops, restaurants, bars and shopping. You can even walk to the ballpark from the hotel if you're wearing comfortable shoes. The rooms were decent size. Unfortunately, the bathroom was very old... More

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Franklin, Kentucky
Top Contributor
221 reviews 221 reviews
43 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want a unique experience, if you want to take a self-guided tour of historical highlights of a beautiful hotel, if you want to step off the street today and suddenly be back in time, the Brown Palace is the place for you. I came upon this hotel by chance and was immediately taken back by its external and... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Dr. Marc, Thank you so much for the kind words about your stay and the associates. I am thrilled that you enjoyed the history of the hotel. We take great pride in our Grande Dame and love when others share that appreciation. I look forward to sharing your comments with the associates of the hotel. We look forward to... More

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

First thing, they did not have my reservation correct and only had us booked for one night. They put me and my Daughter in the smallest room they had and charged me $350.00 for a room that normally only costs $200.00 or less, it was a broom closet and NOT what I had reserved. The front desk clerk "Chris or... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Cindy K, Please accept our sincere apologies for the issues you encountered. I am truly sorry that you were inconvenienced and that your stay with us was impacted. I will look into the circumstances surrounding your stay and your comments will be shared with the management team. We appreciate your candid feedback. Regards, Managing Director The Brown Palace Hotel... More

Tucson, Arizona
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We scored big time with our last team building meeting held at the Brown Palace Hotel. I was lucky to get an upgrade to a fab corner room, with a great few and very comfy surroundings. My only complaint about the hotel was the seeming lack of a smoke free, quiet lounge to have a pre dinner cocktail: the cigar... More

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Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a little hesitant at first with this hotel - I was traveling with my giant man friend, and every online review said that the rooms were tiny. The rooms ARE tiny, but what those reviews did not mention is that the size of the room is really of no consequence, because we were so constantly enthralled and enchanted... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Lulu-Tay, I really appreciate the wonderful review you shared. I loved hearing about your stay with us and I am delighted that we exceeded your expectations. Our goal is always to provide a luxury experience to our guests and feedback is one of our most important tools in continuing to provide exceptional service. We look forward to welcoming you back... More

Overland Park, Kansas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I recently stayed at the Brown Palace while visiting downtown Denver over the weekend on a package with the Denver Botanic gardens to see an exhibit there. This is a fantastic & legendary hotel that is also a bit quirky. Its a very unique "old time" hotel with quite the history which has been very well maintained... More

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BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Dear Travel-buggy111, Thank you for taking the time to review the hotel and share your experience with us. I loved hearing about your stay with us and I look forward to sharing your generous comments with Zac, Alex, and John. We look forward to welcoming you again in the future! Regards, Managing Director The Brown Palace Hotel and Spa More

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Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St., Denver, CO 80202
Location: United States > Colorado > Denver > Central Business District , Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
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Also Known As:
Brown Palace Denver
Hotel Brown Palace

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