A great location and promising pedigree had raised our expectations, but candor compels the admission that our expectations went unmet. If the hotel were a liquid, it would have to called lukewarm. The hotel had our reservations just as we expected. Checkin was easy. Parking was not quite ideal, as valet is the only realistic option: there is no garage... more

I didn't stay at the hotel as I live in Denver. Just stopped into the spa for a pedicure in between a stressful house move. It was just what I needed to feel refreshed and focus on unpacking. more

After a two week holiday in self-catering accommodation of varying standards, and staying with friends, it was nice to splash out for our final night in Colorado. It was nice to stay somewhere with a piano player in the lobby but the service was a bit over-attentive and we didn't feel we could just sit there without having over-priced cocktails... more

My husband and I stayed at the Brown Palace for our first anniversary. We couldn't have had a better stay. The Brown Palace gave us a complementary room upgrade and sent up champagne and chocolate covered strawberries to help us celebrate our anniversary. The hotel is absolutely beautiful and the staff were all very friendly and helpful. We will definitely... more

This hotel was so beautiful!! The staff was very friendly and the resturaunts were delicious! The spa was very relaxing, I would definitley recommend this hotel. more

We found an unbelievable package deal on the internet for the Brown Palace. Having heard many positive comments about the hotel over the years, we decided to book a night after finding a really terrific rate of $129 a night (for a Friday). Since we were celebrating our anniversary, we decided to add the romance package which included an 80-minute... more

We should have taken the miserable reservation process as a sign to NOT stay here. They couldn't get our reservation correct, and when the BP finally did get it right, they messed it up once again on our arrival. Front desk staff COULDN'T HAVE CARED LESS that our reservations were wrong--and their fault. We had to unpack, log on to... more

I stayed at the Brown Palace for two days during a recent long road trip and had an absolutely flawless stay. The staff was consummately professional, made me feel extremely welcome and assisted me to the utmost with all of my belongings and my needs. It was a welcome interlude of elegance during my long trip and I enjoyed every... more

From the moment we got out of our car, the staff at the Brown Palace treated us as VIPs. From the doorman to the desk clerk to the wait staff and maids, we were treated as though we were the only guests at the hotel. The staff at the Spa saw to our every need and proviided us with a... more