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Quality Inn and Suites Denver Stapleton

3737 Quebec Street, Denver, CO 80207 (Formerly BEST WESTERN PLUS Denver Hotel)
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Quality Inn and Suites Denver Stapleton
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Quality Inn and Suites Denver Stapleton
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527 Reviews from our TripAdvisor Community

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    109
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cheyenne, Wyoming, United States
Level Contributor
312 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was compared at a 3 star hotel, but it may seem to have fallen short. When booking with Hotels.com I guess they overbooked us at another hotel and placed us here. They placed us in a Suite room which wasn't that spectacular. The room felt old, but overall it was "okay". Halls were dark, elevators tight, and beds somewhat... More 

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usa
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed yesterday NEW

We hit the jackpot with our Hotwire reservation. We got 4 great nights at this Quality Inn, NOT. We selected a 3 star hotel and received this POS. We prepaid so we were stuck here. Upon entering this hotel you can smell the musty old smell that is present in older hotels/apartments. It is pretty obvious this was recently renovated... More 

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Level Contributor
7 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

My husband and I planned a trip for our family and found this hotel through a third party site. The pictures and reviews I saw seemed fine for our needs. However, when we arrived to our room, it was awful. There was brown "stuff" smeared on the top of the bedsheets. After using a diaper wipe to see if the... More 

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1 of 5 stars Reviewed 4 days ago NEW

Booked and prepaid for a room 5 months in advance only to show up and be told they had no more rooms available for us. They had 60 rooms "available" but none were clean and they had no one there to clean it. the woman at the front desk was rude and unhelpful. She also showed no empathy at the... More 

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Longview, Texas
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Older hotel, that has been taken care of with new furniture. Near Stappleton (former airport) now a very nice planed community. Better then most breakfast with lots of choices (hot and cold). Nice large heated pool with 3 ft and 8 ft ends, lots of good seating.

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Bradenton, Florida
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this Hotel when it was listed as the Best Western Plus, to our surprise when we got there we passed it up several times even though our Garmin said we had reached our destination. The Hotel had Plastic wraps that said Quality Inn on the old signs. I went inside and recognized the interior from photos on the... More 

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Pearland, Texas
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is not what it is advertised as. I read some reviews and thought I would give it a try. I should have paid the extra $20 or $30 and picked a more upscale chain. I was told I did not have a reservation. Fortunate for me I booked directly through the hotel website on line and had a... More 

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Rockledge, Florida
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not a hotel to come back to. At first we could not find it since we had booked a Best Western. After some investigation we found out that they had just changed a week before to Quality Inn. It's an AAA "Platinum" hotel. Just wonder how they got this award. It is average at best. Nothing serious to complain about,... More 

Was this review helpful? Yes 2
Las Vegas
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Where to begin? Like many others, I guess my first complaint is this was no longer a Best Western and was never notified by either company. The lady at check-in (older woman with short, light hair) was VERY helpful and kind, but the gentleman I dealt with a couple of times (probably late 40s, early fifties with glasses and dark... More 

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Kumar M, General Manager at Quality Inn and Suites Denver Stapleton, responded to this review

Thank you for taking the time to fill out a survey. I would like to personally apologize for not meeting your expectations in cleanliness and customer service. As I am new to the property, your feedback helps me to address the issues I was unaware about and allows us to create the stepping stones to success. We value you as... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited Denver for a quick weekend get away. The location wasn't to bad I mean it's very much a place to stay if you're in town for business since there's places to eat and shop close by. Yes I agree it's older and the decor a bit vintage to put it nicely. I found the staff to be pleasant and... More 

Was this review helpful? Yes 1
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The Hotel (60)

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