The mgr. Ricardo is not guest friendly or customer service oriented. He tried to charge additional $40 over first night rate for 2nd night & said $ more important than customer retention. Rooms had dirty carpets and only one garbage can. Breakfast decent, but many items out of stock at 8:45am. Night clerk very friendly & helpful.
- Also Known As:
- Hotel Denver Stapleton
- Stapleton Hotel Denver
- Official Description (provided by the hotel):
- This hotel is completely renovated with 32 inch flat screen, plasma TVs, refrigerator and microwave in all the rooms, brand new pillow top mattresses, wireless internet throughout the hotel with hardwire available in limited rooms All rates include a free full hot breakfast, which includes waffle bar, eggs, sausage and biscuits and gravy. Pets are welcome with fee. Hotel also offers business center with two computers, two printers, fax, copy and scanner, completely remodeled outdoor pool which is heated seasonally. Massage service is also available upon request. Conference and banquet services available for up to 100 people, convenient public transportation in front of property to downtown. Right off I-70, 18 Miles from Denver Intl Airport, and 6 Miles from downtown. Parking is always free. ... more less
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