This hotel is close to the highway, lots of shopping and dining nearby.
The staff was great during my stay. The rooms were clean and comfortable. I personally don't care for a sleep number bed, but I made due.
The hotel itself is a little old, but well maintained. My only complaint from the whole stay was the elevators breaking...
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Thank you for taking the time to write such a fantastic review on your most recent stay with us at the Holiday Inn Denver East Stapleton. We truly appreciate it! I will certainly pass along your comments to our entire. I apologize that our Sleep Number beds did not meet your expectations; however, please know that we do have rooms...
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Drew at the front desk went out of his way several times to accommodate special requests, always cheerful and helpful. Rooms (ours was quiet) and restaurant are fine, but it's Drew that is this hotel's best asset.
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Thank you for taking the time to write such a wonderful review on your most recent stay with us at the Holiday Inn Denver East Stapleton. I am so thankful to hear that Drew was able to make a lasting impression on you! I will certainly pass along your comments to our entire team, including Drew himself. We hope to...
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airport shuttle is not 24hr service. there are 3 hours of the day, they don't even provide service. The business card they give us to call for shuttle to pick up our car (fly & park) is the front office mgr's personal card. of course it go directly into voice mail. Badly run holel..
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I sincerely apologize that your expectations were not met during your most recent stay with us at the Holiday Inn Denver East Stapleton. Unfortunately, you are correct, our complimentary shuttle service to and from the airport does not run 24 hours a day. The first shuttle of the morning is at 4:35am and runs continuously until 12:05am. We do not...
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If you are going to National Jewish Hospital in Denver for tests, I highly recommend staying at The Holiday Inn Denver East-Stapleton. My husband and I were there for ten days and it made my hospital visit bearable. They had a van that took us to the hospital every morning and picked us up in the afternoon. Ralph, the driver/manager,...
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Thank you for taking the time to write such a fantastic review on our property! We greatly appreciate your feedback. I'm so pleased to hear that you were able to utilize our complimentary shuttle service to and from National Jewish Hospital. I will certainly make sure to pass along your comments to our entire team, including Ralph, our Chief Engineer....
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We arrived after a long flight check in was quick and easy no complaints.
We were given a room on the left of reception on a high floor.
Once in the room was very noisy and ready for bed we realised that the noise of what must be a v loud generator or maint unit was going to continue indefinitely...
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I sincerely apologize that your expectations were not met during your most recent stay with us at the Holiday Inn Denver East Stapleton. As an Ambassador, I can understand your frustration for the inconveniences you experienced and truly appreciate your feedback as we are always looking for ways to improve. Please know that we highly value your dedication and loyalty...
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Booked over hotwire at 55.00 per night. Booking with the hotel directly would have been 119.00. For that price it was an amazing deal. However my friend got a room next to the fitness center without a microwave and fridge. At that it was a noisy room without the ability to make things hot or keep things cold. However my...
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I'm so pleased to hear that your enjoyed your most recent stay with us at the Holiday Inn Denver East Stapleton and plan on coming back to the property in the near future! We greatly appreciate your positive feedback! Please know that not all of our rooms have microwaves and refrigerators in them; however, they are available upon request. I...
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We stayed for two nights recently for a weekend - and it was nice, on our budget, and pet friendly so we could bring our dog with us. Every room has a balcony which is very great. Our room on the 8th west-facing floor had a bed which was a new(er) king sized 'sleep by number' bed, which has a...
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I am so pleased to hear that you thoroughly enjoyed your most recent stay with us at the Holiday Inn Denver East Stapleton! Thank you for your wonderful comments on our property, including that we are pet friendly, have a fabulous restaurant and lounge as well a lovely pool area and spa, that each room has a balcony, comfortable Sleep...
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I arrived at the hotel at 1:00am and was greated by AJ and he checked me in quickly and effeciently. He was friendly and seemed to know that I'd had a long day, traveling from Myrtle Beach. My overall visit was excellent and what I've come to expect from Holiday Inn properties. Thanks Very Much...
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Thank you for taking the time to write such a wonderful review after staying with us at the Holiday Inn Denver East Stapleton! We truly appreciate your positive feedback and recognition! I am so pleased to hear that AJ was able to accommodate you in a friendly and efficient manner, especially at such a late hour and after having traveled...
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By default, I have stayed at this property several times in the past few years. I've never been overly impressed. It wasn't so bad I didn't come back, but it always seemed the staff wasn't engaged in customer service.
I just completed a three day stay, and the improvement was signifcant. I was greeted pleasantly at check-in. Recognized for my...
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Wow! What a fantastic review! Thank you so much for taking the time to recognize the friendliness and professionalism of our staff as well as the customer service we provide our guests at the hotel. There has definitely been a change in energy and service since Sage Hospitality took over as our property's management company. I am so pleased to...
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Rooms could be better appointed with more shelf space in the bathroom. Great amenities ... Internet, Business Center, Room Televisions (42" Panasonic), and King Bed with firmness gadget.
Amanda, Night Front Desk Staff, was terrific. She went above and beyond to be of help the night I stayed at the hotel. All of the staff are very courteous. Shuttles will...
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We appreciate you taking the time to recognize Amanda, our Front Desk Night Auditor, for providing you with exceptional customer service during your stay with us at the Holiday Inn Denver East Stapleton! I will certainly pass along your comments to her as well as our entire team! We also appreciate your positive feedback on the complimentary amenities we provide...
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