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Denver Marriott City Center

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1701 California St., Denver, CO 80202
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Denver Marriott City Center
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Denver Marriott City Center
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616 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Etters, Pennsylvania
Level Contributor
196 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had two rooms on the Concierge floor. Rooms were nice and clean, comfortable beds and quiet. The lounge was well stocked and adequate. Within walking distance to many attractions like the museums and Capital. Great burger place down the road called Lark burger. Even great veggie burgers for an inexpensive dinner or lunch with teens.

Was this review helpful? Yes
Louise M, Guest Relations Manager at Denver Marriott City Center, responded to this review

We are pleased you had an opportunity to stay with us in two rooms on our concierge floor, and that you found your accommodations clean, comfortable and quiet. The concierge lounge is definitely a space to enjoy, and it makes us so happy that it was well-stocked and provided ample refreshments throughout your time with us. Finally, we are ecstatic... More 

Cedar Park, Texas
Level Contributor
103 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a very nice hotel. The staff were very friendly and made sure that I had everything that I needed. Though the rooms and especially the bathrooms are a bit small, it did not take away from the service and comfort that I experienced at this hotel. It is in a great location and about a 10 minute walk... More 

Was this review helpful? Yes
Louise M, Guest Relations Manager at Denver Marriott City Center, responded to this review

Thank you for taking time to share a review of your recent stay with us! We are pleased that you enjoyed our hotel, and that our staff was able to provide you with friendly and welcoming service. We appreciate your feedback on your acommodations, and are thrilled that you enjoyed our convenient location and its close proximity to all that... More 

Murrieta, California
Level Contributor
198 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This Marriott is in a good location however the rooms are mediocre as well as the service. We would rather stay at another hotel when in town. Rooms are not very clean and we seem to find hairs in our bed and in the bathroom when we have stayed here.

Was this review helpful? Yes
Louise M, Guest Relations Manager at Denver Marriott City Center, responded to this review

We truly appreciate you taking time to share a review of your recent visit. It is disappointing to hear that your accommodations and the level of service we provided were unable to meet your expectations. We value your comments on the cleanliness of your room and should a similar occurrence arise in the future, we hope you will reach out... More 

Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Nice hotel, nothing exceptional. Staff was friendly and room service limited. Room lacked basic amenity like a fridge. Bathroom was a little cramped and shower curtain leaked. Also lacked a drying line for swim suits. Pool was small but okay.

Was this review helpful? Yes
Louise M, Guest Relations Manager at Denver Marriott City Center, responded to this review

Thank you for taking time to share a review of your recent stay with us. We are pleased that our staff was friendly and helpful, but are disappointed that we were unable to exceed your expectations. Regarding the in-room fridge, you may be pleased to learn that they are available by calling the front desk, and we also would have... More 

Madison, Alabama
Level Contributor
152 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved the overall experience of this hotel. The location is about as good as it gets in downtown Denver, as you are easily able to walk to just about anywhere downtown. The lobby is beautiful and it has a great bar just downstairs from the lobby. Check-in was quick and easy, and all of our questions were answered by... More 

Was this review helpful? Yes
Louise M, Guest Relations Manager at Denver Marriott City Center, responded to this review

Thank you so much for taking time to share a review of your recent stay with us! We are thrilled that you found our downtown location convenient and were able to take advantage of its close proximity to all that Denver has to offer. It also makes us so happy that you enjoyed our lobby, on-site dining options, concierge lounge,... More 

Blue Island, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this Marriott before while attending a conference at the convention center across the street - top quality and amenities and staff from the welcoming front desk to the room attendants, to the concierge level with a single purpose ... to ensure our stay was absolutely excellent !

Was this review helpful? Yes
Louise M, Guest Relations Manager at Denver Marriott City Center, responded to this review

Thank you so much for sharing a review of your recent stay with us! We are absolutely thrilled that you enjoyed our convenient downtown Denver location and its close proximity to the convention center, and that you enjoyed our on-site and in-room amenities. It makes us so happy that our staff provided you with a warm welcome and made you... More 

Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Convenient location, old building, tired carpeting, dirty carpets are the norm, decent sized rooms, poor bathrooms, frozen in the 80's type of hotel. Expected more form Marriott in such an important city. Windows were extremely dirty.

Was this review helpful? Yes
Louise M, Guest Relations Manager at Denver Marriott City Center, responded to this review

Thank you for sharing a review of your recent stay at the Denver Marriott City Center. It makes us so happy that you loved our convenient downtown location, but it is disappointing to learn that you felt that your accommodations were unable to meet your expectations. We appreciate your feedback on our carpeting and windows, and are addressing your concerns... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for my Birthday celebration. The lady at front desk, Naomi, was very pleasant and provided a fast check-in. She also gave us some great recommendations about where to go out for dinner in the area. Since hotel is located right in the downtown Denver, everything is pretty walkable and you don't need to drive to... More 

Was this review helpful? Yes
Louise M, Guest Relations Manager at Denver Marriott City Center, responded to this review

Thank you so much for taking time to share a review of your recent stay with us, and for choosing us to celebrate your birthday! We are thrilled to learn that Naomi provided you with excellent service and recommendations, and that you had an opportunity to enjoy our downtown Denver location. We appreciate your feedback on our rooms and valet,... More 

Philadelphia, Pennsylvania
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The lobby area is comfortable and spacious but the rooms are exactly the opposite: cramped, dim and ugly. The bathroom is even worse: the toilet takes up most of the space so you have to wedge yourself between the toilet and the mirror to use the sink. No amenities whatsoever--no refrigerator, no robe, not even a shower cap--so it feels... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at Denver Marriott City Center, responded to this review

Thank you for taking time to share a review of your recent stay with us. While we are pleased you found our lobby comfortable and spacious, we are disappointed that the size of and decor in your room and bathroom were unable to meet your expectations. Regarding your feedback on our in-room amenities, you may be pleased to learn that... More 

Philadelphia
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I really did not like this hotel because some things were lacking. They have the wrong hours on their restaurant menu. I went to eat breakfast in the hotel and they had already stopped serving. No server even bothered to come to my table, and I had to go somewhere else, which changed my plans. The first day there were... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at Denver Marriott City Center, responded to this review

Thank you for your feedback about the hotel. By virtue of you having Marriott points you must have stayed at our hotels in the past. We appreciate your loyalty. Based on your feedback, we are auditing all of the menus in the hotel for accuracy to ensure the information is correct. We apologize that your plans for the day had... More 

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