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All 147 Denver hotels

Crowne Plaza Denver International Airport

3.5 of 5 Hotel   |   15500 East 40th Avenue, Denver, CO 80239 (Formerly Holiday Inn)
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56%
Ranked #74 of 147 hotels in Denver
A recent review
3 of 5 stars reviewed yesterday
Hmaries Nm
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294 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Nm
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

I stayed there on a business trip with my husband and was in a rush checking out. I forgot a little box with all my jewelry. I have called dozens of times and only spoke to someone once, them saying they don't have it. I was a housekeeper for 10 years (in a small non fancy motel) and if something... More

Was this review helpful? Yes
Monterrey, Mexico
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

First of all I wasn't welcomed as a Gold Member. My stay included breakfast and I wasn't given the coupons (even though the MANAGER did my check in) and on Wednesday morning when I went to the restaurant I told the waitress my stay included full breakfast; she told me not to worry and that no charge was gong to... More

Was this review helpful? Yes 2
Madison, Wisconsin
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I was here for a huge event with a few hundred people called Summer Games Done Quick, and spent about a week of nights here. We were promised fridges, breakfast, microwaves, and so on. Unfortunately the hotel backed out completely at the very last minute; my room had no fridge nor a microwave. Most people didn't have either of them.... More

Was this review helpful? Yes 6
Don W, Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Alex B, Thank you for taking the time to write your review. We are sorry to hear that the fundraiser for Summer Games Done Quick 2014 had issues. We have addressed your concerns with our staff and continue to work through this situation in a private matter. We are confident we will resolves all issues. Sebastian Allotey, Assistant General... More

Springdale, Arkansas
Top Contributor
59 reviews 59 reviews
25 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night before flying out the next day. This hotel met our needs. The staff was very friendly and accommodating. I was nervous about our room location at first, we were right near the pool, and a dog was barking in the room next to us, but after we came back from dinner, all was quiet.... More

Was this review helpful? Yes
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi AllesonWonderland, Thank you for taking the time to post your review. We are pleased to hear you enjoyed your stay and our staff was pleasant and accommodating. We know you have several hotels to choose from and appreciate your choice to stay at Crowne Plaza DIA. Don Woodin, General Manager More

Salt Lake City, Utah
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Took an hour and half to check in at 2:00 in the morning. Wouldn't recommend the hassle to anyone!! Manager didn't respond to email complaint. Many better hotels in area. This is the last choice of flight attendants.

Was this review helpful? Yes 2
Don W, Director of Sales at Crowne Plaza Denver International Airport, responded to this review

Hi 5606mom, We sincerely apologize for your issues during your stay. We would like to work with you in a private manner to resolve this. Could you please email me directly at annebeth.black@jqh.com. I look forward to receiving your email. Annebeth Kearney Black Director of Sales More

Sugarloaf, California
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

At first glance, the Crowne Plaza DIA seems like a spacious, relaxing, and gorgeous hotel. However, the facade quickly erodes after merely a day or two of being in the hotel. I, like many others, came together for a huge event with multiple people and during my stay noticed holes in the walls in places, peeling wallpaper, and while the... More

Was this review helpful? Yes 9
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Jacob R., Thank you for taking the time to write your review. We are sorry to that the fundraiser for Summer Games Done Quick had issues. We have addressed your concerns with our staff and continue to work through this situation in a private matter. We are confident we will resolves all issues. Don Woodin, General Manager More

Carmel, New York
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Oh where do I start: -Free breakfast was guaranteed when a deal was made, but the hotel staff pulls back at the last minutes. -Unexplained and unexpected charges -The tables in the conference rooms we used looked like they went through war. -The equipovision event next door had really nice music. I bet my dogs back in New York loved... More

Was this review helpful? Yes 9
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Dylan A., Thank you for taking the time to write your review. We are sorry to hear that the fundraiser for Summer Games Done Quick had issues. We will look into how we can let our guests know where the stairs are in a better way. We have addressed your additional concerns with our staff and continue to work... More

Alfred, New York
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I, too, was one of the guests of the Crowne Plaza DIA for SGDQ2014. I don't want to continue beating a dead horse, since most of the other reviews already covered the major issues. I'd be remiss if I didn't at least touch upon some of them, though: -We were promised that our rooms would have refrigerators, as is standard... More

Was this review helpful? Yes 12
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

HI PeaJay D., Thank you for taking the time to write your review. We are sorry to hear that the fundraiser for Summer Games Done Quick 2014 had issues. We have addressed your concerns with our staff and continue to work through this situation in a private matter. We are confident we will resolves all issues. Don Woodin, General Manager More

Leduc, Canada
1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My life lacks excitment, and nothing surprised me more than seeing an unexpected charge for $304 on my credit card statement from the hotel! Thanks for bringing some surprise to my life. PS: the breakfast buffet was over-priced.

Was this review helpful? Yes 11
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Naegleria, We hope that once the charge for your room was billed and cleared, the $304 hold was dissolved. We are sorry that you did not enjoy the breakfast buffet. At Crowne Plaza DIA, we sincerely hope any guest of ours is comfortable and enjoys their stay. We appreciate your feedback and will discuss your comments with our internal... More

Calgary, Canada
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My stay at the Crowne Plaza would have been much better had a few things occurred. After the 3rd day of our 8 day stay, we were not given any clean towels or ANY toilet paper. The bedding was only changed once and the garbage cans were never emptied. The doorstop in our room was actually INSIDE of the wall,... More

Was this review helpful? Yes 6
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi johnphillips114, Thank you for taking the time to write your review. We are sorry to that the fundraiser for Summer Games Done Quick has issues. We have addressed your concerns with our staff and continue to work through this situation in a private matter. We are confident we will resolves all issues. Don Woodin, General Manager More

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Additional Information about Crowne Plaza Denver International Airport

Address: 15500 East 40th Avenue, Denver, CO 80239 (Formerly Holiday Inn)
Phone Number:
Location: United States > Colorado > Denver
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Denver International Airport 3.5*
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Also Known As:
Crowne Plaza Denver International Airport Hotel Denver
Denver Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Denver International Airport Hotel and Convention Center has undergone a full sleeping room and public area renovation, complete September 2011. Located 15 minutes from Denver International Airport and minutes from great shopping, dining and entertainment at Northfield Stapleton, shuttle service is provided complimentary. The hotel features 70,000 square feet of flexible meeting space, including an impressive 50,000-square-foot Convention Center that accommodates as many as 4,000 guests and offers planners an 8' wide x 18' tall access door for heavy machinery and vehicle displays. Additionally, the hotel offers 1200 complimentary parking spaces and complimentary shuttle service to and from Denver International Airport. The hotel has earned a Meeting Service Excellence Ribbon from surveyed meeting planners who have held events at the Crowne Plaza Denver International Airport. With the ability to fly to Denver International Airport in 2 – 3 hours from anywhere in the country and easy access on I-70 or E – 470, this suburban Denver hotel and convention center is ideally suited for annual conferences of any kind. The hotel is centrally located between Downtown Denver, Denver International Airport and Buckley Air Force Base and is a short car or shuttle ride from the Rocky Mountains. Industries that are concentrated in the area include Aerospace, Military, Agriculture, Sustainable Energy, Medical, Pharmaceutical, and Technology. Also, Anschutz Medical Complex is just a few mile from the hotel and a shuttle is provided. ... more   less 
Number of rooms
255

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