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All 147 Denver hotels

Crowne Plaza Denver International Airport

3.5 of 5 Hotel   |   15500 East 40th Avenue, Denver, CO 80239 (Formerly Holiday Inn)
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57%
Ranked #68 of 147 hotels in Denver
A recent review
4 of 5 stars reviewed 4 days ago
Naegleria Leduc, Canada
  • Reviews (287)
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287 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Sugarloaf, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

At first glance, the Crowne Plaza DIA seems like a spacious, relaxing, and gorgeous hotel. However, the facade quickly erodes after merely a day or two of being in the hotel. I, like many others, came together for a huge event with multiple people and during my stay noticed holes in the walls in places, peeling wallpaper, and while the... More

Was this review helpful? Yes 2
Leduc, Canada
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My life lacks excitment, and nothing surprised me more than seeing an unexpected charge for $304 on my credit card statement from the hotel! Thanks for bringing some surprise to my life. PS: the breakfast buffet was over-priced.

Was this review helpful? Yes 10
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Naegleria, We hope that once the charge for your room was billed and cleared, the $304 hold was dissolved. We are sorry that you did not enjoy the breakfast buffet. At Crowne Plaza DIA, we sincerely hope any guest of ours is comfortable and enjoys their stay. We appreciate your feedback and will discuss your comments with our internal... More

Calgary, Canada
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My stay at the Crowne Plaza would have been much better had a few things occurred. After the 3rd day of our 8 day stay, we were not given any clean towels or ANY toilet paper. The bedding was only changed once and the garbage cans were never emptied. The doorstop in our room was actually INSIDE of the wall,... More

Was this review helpful? Yes 5
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi johnphillips114, Thank you for taking the time to write your review. We are sorry to that the fundraiser for Summer Games Done Quick has issues. We have addressed your concerns with our staff and continue to work through this situation in a private matter. We are confident we will resolves all issues. Don Woodin, General Manager More

Ellijay, Georgia
1 review
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

-When I showed up, I was told that my bank account was going to have a ~$300 hold placed on it for a "security deposit". That's great, except that's all of my spending money for the 10 days I was there. -We were told we would be getting free breakfast, nearby laundry services, fridges/microwaves in our rooms. Guess what we... More

Was this review helpful? Yes 25
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Nick R., Thank you for posting your review. We are very sorry that the conference was not as comfortable as planned. We are working through this in a private setting with the event organizers. We are confident we can resolve any and all issues necessary. At Crowne Plaza DIA, it is our hope that all of our guest enjoy... More

Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Note: This isn't a diss on the Crowne Plaza chain itself. The Crowne Plaza Dulles Airport is a very good hotel, and the Crowne Plaza chain is reliable. I have hosted online fundraisers called Games Done Quick at a variety of locations ranging from houses, youth centers, and hotels, and this is easily the worst experience I have ever had... More

Was this review helpful? Yes 45
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Mike U., Thank you for taking the time to write your review. We are sorry to that the fundraiser for Summer Games Done Quick had several issues. We are working through this situation in a private matter and we are confident we will resolves all issues. At Crowne Plaza DIA, it is our priority to ensure the highest standards... More

Cuba, Missouri
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a lovely property with a 5 star lobby. The room was clean and cozy. The drinks and service from the lobby bar were great. But, the carpet in the hallway on the way to the room was filthy. That was a huge turn off and made me worry about the room, which turned out to be fine. The... More

Was this review helpful? Yes 3
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi lisadeirio, Thank you for your review. We appreciate your feedback and we will address your comments with our staff immediately. At Crowne Plaza DIA, we know you have several choices of hotels to select from and we appreciate your choice to stay with us. Don Woodin, General Manager More

Cincinnati
Top Contributor
67 reviews 67 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for a large event. Do NOT have materials sent ahead if you need to use them for a presentation. The manager carries the key to a locked room (why?) and the staff will just tell you the boxes have not yet arrived, despite what the UPS tracker says. Real communication breakdown. In general the staff is very friendly.... More

Was this review helpful? Yes 2
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Turquoise2012, Thank you for writing your review. We are sorry we had a miscommunication error while trying to locate your boxes, but we are glad we found them. We are working on renovations to our Crowne Plaza DIA location and your comments and feedback are very useful. Don Woodin, General Manager More

Logan, Utah
1 review
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

As you've probably seen, many others have written reviews while attending Summer Games Done Quick, a great charity marathon. I wanted to add a little bit of optimism. You may enjoy booking an event at the hotel if you like: -A lack of fridges. Simply put, the aroma of your leftovers might make you smile! -Room service leaving you alone.... More

Was this review helpful? Yes 27
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Brian C., Thank you for taking the time to write your review. We are sorry to that the fundraiser for Summer Games Done Quick has issues. We are working through this situation in a private matter and we are confident we will resolves all issues. Don Woodin, General Manager More

Saint Louis, Missouri
1 review
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 1 week ago

Spent 9 days at this hotel recently for a charity fundraiser event. The conference space provided was large and spacious, but they kept the temperature in the convention center at an uncomfortably cold temperature, and frequently adjusted the temperature back down after it was raised to a comfortable level, only asking if we wanted the temperature adjusted on the final... More

Was this review helpful? Yes 28
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Michael M., Thank you for posting your review. We are very sorry that the conference was not as comfortable as planned. We are working through this in a private setting with the event organizers. We are confident we can resolve any and all issues necessary. At Crowne Plaza DIA, it is our hope that all of our guest enjoy... More

1 review
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 1 week ago

Recently stayed here as an attendee of the Summer Games Done Quick charity marathon, and after the excellent reception and top shelf service the Crowne Plaza in Herndon, VA gave us for Awesome Games Done Quick (the East Coast sister marathon of SGDQ held in winter), I was expecting a similar treatment of the event and its staff/attendees from CP... More

Was this review helpful? Yes 26
Don W, General Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Chad, Thank you for taking the time to post your review. We are working through the issues you documented in a private setting with the event organizers. At Crowne Plaza DIA, it is our goal that you enjoy your stay and that all conferences run smoothly. We hope to resolve this matter and see you again next year. Don... More

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Additional Information about Crowne Plaza Denver International Airport

Address: 15500 East 40th Avenue, Denver, CO 80239 (Formerly Holiday Inn)
Phone Number:
Location: United States > Colorado > Denver
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Denver International Airport 3.5*
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Also Known As:
Crowne Plaza Denver International Airport Hotel Denver
Denver Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#13 Best Value Hotel in Denver
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Denver International Airport Hotel and Convention Center has undergone a full sleeping room and public area renovation, complete September 2011. Located 15 minutes from Denver International Airport and minutes from great shopping, dining and entertainment at Northfield Stapleton, shuttle service is provided complimentary. The hotel features 70,000 square feet of flexible meeting space, including an impressive 50,000-square-foot Convention Center that accommodates as many as 4,000 guests and offers planners an 8' wide x 18' tall access door for heavy machinery and vehicle displays. Additionally, the hotel offers 1200 complimentary parking spaces and complimentary shuttle service to and from Denver International Airport. The hotel has earned a Meeting Service Excellence Ribbon from surveyed meeting planners who have held events at the Crowne Plaza Denver International Airport. With the ability to fly to Denver International Airport in 2 – 3 hours from anywhere in the country and easy access on I-70 or E – 470, this suburban Denver hotel and convention center is ideally suited for annual conferences of any kind. The hotel is centrally located between Downtown Denver, Denver International Airport and Buckley Air Force Base and is a short car or shuttle ride from the Rocky Mountains. Industries that are concentrated in the area include Aerospace, Military, Agriculture, Sustainable Energy, Medical, Pharmaceutical, and Technology. Also, Anschutz Medical Complex is just a few mile from the hotel and a shuttle is provided. ... more   less 
Number of rooms
255

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