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All 147 Denver hotels

Crowne Plaza Denver International Airport

3.5 of 5 Hotel   |   15500 East 40th Avenue, Denver, CO 80239 (Formerly Holiday Inn)
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54%
Ranked #75 of 147 Hotels in Denver
A recent review
3 of 5 stars reviewed 3 days ago
norman28 Stockton On Tees
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320 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockton On Tees
Top Contributor
54 reviews 54 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is located in a very isolated position but is very handy for the airport and does have a couple of diners nearby. The hotel itself has a restaurant and a bar so from that point of view is self sufficient. The hotel also has an unusual design because many of the rooms over look the restaurant/bar area i.e.... More

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Milwaukee, Wisconsin
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This is certainly one of the best hotels near the airport. If you are planning a business meeting, the facilities are adequate for medium sized conferences. The staff are very congenial. The food is good. The rooms are excellent and the public area is clean, efficient, with a touch of modern elegance and comfort.

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Don W, Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Srpski M, Thank you for taking the time to post a review. We appreciate your feedback. We are pleased to hear you were comfortable during your stay. We look forward to your next stay at Crowne Plaza DIA. Sebastian Allotey, Assistant General Manager More

1 review
4 of 5 stars Reviewed 1 week ago

The servers in the restaurant were superior - friendly, efficient, and did really well under the stress of a large group that arrived all at once. Thank you Tashany, Jenelle, Mohammed, Robert, Abdi and Becky. The housekeepers were also just great: Valencia, Hame, and many others. Really makes a difference when the staff is so friendly and helpful!

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Don W, Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Janie C, Thank you for posting your review. We appreciate your feedback. We are thrilled to hear you enjoyed your stay and our staff was great too. We do have a wonderful restaurant and housekeeping staff and we will be sure to let them know our guests think they are doing a great job as well. We look forward... More

lightendawn
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The wait staff were extremely accommodating and so helpful. Becky and Sandy, our waitresses for breakfast, went above and beyond to help us with our requests. I found the whole hotel staff to be willing to go out of their way to help us with anything we asked. The rooms were clean and comfortable and I would stay here again.

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Don W, Manager at Crowne Plaza Denver International Airport, responded to this review

Hi lightendawn, Thank you for posting your review. Your feedback is very important to us. We are pleased to hear you enjoyed your stay specifically your breakfast and pleasant service. We are so thankful for our great staff and we are glad you agree. We look forward to your next visit at Crowne Plaza DIA. Sebastian Allotey, Assistant General Manager More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Tired hotel. In need of a makeover but adequate as a place to sleep. Unfortunately they have issues with handling of charges, disputes of charges, and communication. I spent two nights here this last week while on a business trip. I did not avail myself of any of their amenities as I spent time with clients and ate elsewhere. However... More

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Don W, Manager at Crowne Plaza Denver International Airport, responded to this review

Hi K L, Thank you for posting your review. We are sorry that we have not followed up regarding your charges. Please contact me directly at your earliest convenience. I am confidence we can get this resolved immediately. sebastian.allotey@jqh.com Sebastian Allotey, Assistant General Manager More

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I stayed at this Crowne Plaza earlier in the year and had a wonderful experience. They were incredibly accommodating and friendly. However, the hospitality has drastically changed - due to the new management. I am beyond disappointed at the rude service I have received from hotel management, front desk, as well as the restaurant staff. A simple question directed to... More

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Don W, Manager at Crowne Plaza Denver International Airport, responded to this review

Hi MarkDaeLee, Thank you for taking the time to post your review. We appreciate your feedback. We are sorry to hear the staff was short with you. We will address this issue promptly with them. We do have amazing staff, so it is disappointing to hear they were not this way to you. We appreciate your decision to stay at... More

Indiana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This place was easy to get to and had ample parking and the location is close to the airport, but was easily the worst hotel I have stayed at in ages. It is very out dated. The carpet is dirty. Very dirty. Our room smelled musty. Very musty. The rate we got was much more than we should have paid,... More

Was this review helpful? Yes 1
Don W, Manager at Crowne Plaza Denver International Airport, responded to this review

Hi KC19JD, Thank you for posting your review. Your feedback is important to us. We are glad you found our hotel easily. We are sorry that your room smelled musty. We will look into this issue. We are also developing a plan to replace the carpet soon. It is a top priority for us. Thank you for staying at Crowne... More

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When I arrived at DEN airport, late night, I had to call for the hotel's free airport shuttle bus three times before the shuttle came to pick me up as well as others. I found the hotel to be mediocre at best. The room I stayed in was poorly designed (room flow). In noticing there was no ironing board I... More

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Don W, Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Chamaine J, Thank you for posting your review. We appreciate your feedback. We are sorry the shuttle took so long to arrive at the airport. We will address this with our staff along with your long wait time for an ironing board. Regardless of housekeeping's presence, it should not have taken 40 minutes. We apologize. Thank you for staying... More

Dorset
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Crowne Plaza in Denver for the first night of our US holiday & could not fault it. The hotel is situated less than 10 miles from the airport & is easy to find. The fourth floor room was nicely decorated & very comfortable with all the usual facilities. Check-in was smooth & courteous. Our pre-booked rate... More

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Don W, Manager at Crowne Plaza Denver International Airport, responded to this review

Hi rosiepDorset, Thank you for posting your review. Your feedback is very important to us. We are pleased to hear you enjoyed your room, breakfast buffet, and overall stay. We appreciate your decision to stay with us at Crowne Plaza DIA and look forward to your next visit. Sebastian Allotey, Assistant General Manager More

Nm
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I wrote a review about my missing jewelry and had a manager write me on my review, I'm assuming it was just to look good, because I emailed them as requested the following day and still have heard nothing back. So I'm still in loss of my jewelry and have no idea what happened. I'm sure one of the maids... More

Was this review helpful? Yes
Don W, Manager at Crowne Plaza Denver International Airport, responded to this review

Hi Hmaries, Thank you for reaching out to us again. We sincerely apologize for the lack of response. Since your review, we have had some management changes. Could you please contact me, Sebastian Allotey, at Sebastian.allotey@jqh.com or call Crowne Plaza DIA and ask directly for me? Thank you, Sebastian.allotey@jqh.com More

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Additional Information about Crowne Plaza Denver International Airport

Address: 15500 East 40th Avenue, Denver, CO 80239 (Formerly Holiday Inn)
Phone Number:
Location: United States > Colorado > Denver
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Denver International Airport 3.5*
Number of rooms: 255
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Also Known As:
Crowne Plaza Denver International Airport Hotel Denver
Denver Crowne Plaza

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