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Crowne Plaza Denver Airport Convention Ctr

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15500 East 40th Avenue, Denver, CO 80239 (Formerly Holiday Inn)
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Crowne Plaza Denver Airport Convention Ctr
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439 Reviews from our TripAdvisor Community

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Grandview, Missouri
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I travel to Denver monthly (sometimes more) for business. Our company has a contracted rate with IHG which makes staying here very affordable. This rate includes breakfast. On my first trip here, 8 months ago, my colleague received his breakfast coupons but I did not, even though I booked both of our rooms together. I asked for them and was... More 

Helpful?
Thank Monica T
Scott T, General Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear Monica T, Thank you very much for your comments in regards to your recent stay. I apologize for the situations that you experienced while at the hotel and appreciate the candor in your review. Your points are certainly fair and valid and something that we will address immediately. I appreciate that your brought these issues to my attention as... More 

Sun Valley, Idaho
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at the Crowne Plaza twice and both times the service was above and beyond. They catered to our elderly handicapped father providing handicapped room and wheelchair. They have a fantastic restaurant with wonderful service staff. They have parking for our vehicle while we were away for three weeks Everything was very affordable

Helpful?
Thank Mindyfox
Scott T, General Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear Mindyfox, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you enjoyed your experience with the staff and in the restaurant. It was our pleasure to assist you and your father. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott... More 

Salida, Colorado
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here 3 separate occasions, the front desk staff is always pleasant and helpful. The service in the bar and restaurant is very slow. If there are more than a handful of customers in the bar it takes a while to get a drink. I was waiting for drinks and a bartender actually took a break to go... More 

Helpful?
Thank Swissvale
Scott T, General Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear Swissvale, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you enjoyed your experience with the staff as well as the comfort and condition of the hotel. I apologize for the issues that you experienced at the bar. I will certainly share your comments with the Bar Managers and... More 

Ellicott City, Maryland
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here with friends on January 29 after skiing in Breckinridge for five days. We needed an affordable hotel near the airport for an early flight the next morning. Reception staff are very friendly and courteous. My room was very clean, comfortable bed. This hotel has a nice bar, as well as free wifi. I would recommend this hotel.

Helpful?
Thank William J
Scott T, General Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear William J, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you enjoyed your experience with the staff as well as the comfort and condition of your room. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager... More 

pa
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just got back from 4 nights (jan 16-20) all was just fine..shuttle was there within 10 minutes at airport ...no biggie....got a King Suite ( micro/fridge) room was very nice AND clean, I can't say enough good things about the staff, ALL were very kind to me....and all were dressed very nice......when I checked in the gentleman actually gave me... More 

Helpful?
Thank oztar
Phoenix, Arizona
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

This Crowne Plaza may need an lobby upgrade along with the area in the bar. Rooms were quiet and comfortable pillows and bed. The hotel was further away from the Denver airport than I thought, but no big deal. Wish I had a room service menu in my room.

Helpful?
Thank 433pkk
Scott T, General Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear 433pkk, Thank you very much for your comments in regards to your recent stay. I am glad to hear that you enjoyed your room and your stay overall. Thank you for letting us know about the Room Service menu, we will get one up there right away. We look forward to hosting you again on your next visit to... More 

Ridgefield, Washington
Level Contributor
98 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 1, 2015

We spent the weekend at the Crowne Plaza DIA for an event at the connecting convention center. The front desk staff was nice and friendly. The room was clean and comfortable. Even though there were a fair number of folks staying there both for our event and others, it was not noisy. The food in the restaurant was okay although... More 

Helpful?
Thank mrpeanut3
Yuba City, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 20, 2015 via mobile

I notified hotel of my arrival after midnight and they told me to call for a shuttle pickup at airport. They arrived 30 minutes later, and the driver gave me a smirky "sorry that took so long". Then he had to wait another 20 minutes for other passengers who never arrived (now nearly 1am). When I arrived at the hotel... More 

Helpful?
1 Thank P4660RPjuliem
Scott T, General Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear P4660RPjuliem, Thank you very much for your comments in regards to your recent stay. I sincerely apologize that you were dissatisfied with the location of our Denver hotel as well as your shuttle experience. We certainly understand that the shuttle experience is an important aspect of the stay and I am sorry we did not meet your needs. I... More 

The World
Level Contributor
430 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
4 of 5 stars Reviewed October 26, 2015

We had a good experience at this hotel. We chose it because it has a reasonably priced "park and fly" option. We asked for an upgrade and when we checked in Benjamin gave us a King Suite deluxe. It had a sofa, a desk and all of the amenities we like: a microwave, a mini fridg, a coffee maker. The... More 

Helpful?
2 Thank aledm
Colby, Kansas, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 19, 2015

We booked a room here through Priceline the night before. They state that they are a 3 1/2 stat hotel, okay sounds great the airport Marriott Priceline usually sticks us in is also a 3 1/2 star. Wrong. I got in the room as was immediately uncomfortable. First thing you notice is the carpet stains, take a few steps in... More 

Helpful?
2 Thank Audrielle W
Scott T, General Manager at Crowne Plaza Denver Airport Convention Ctr, responded to this review

Dear Audrielle W, Thank you very much for your comments in regards to your recent stay. I sincerely apologize that you had an unsatisfactory stay at the hotel and appreciate that you shared your thoughts. The rankings you are referring to are a summary of the scores provided by guests like yourself who stay at the hotel. I apologize that... More 

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