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All 149 Denver hotels

Holiday Inn Express Denver Downtown

2.5 of 5 Hotel   |   401 17th Street, Denver, CO 80202 (Formerly Comfort Inn Downtown) (Central Business District)
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Holiday Inn Express Denver Downtown
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Ranked #65 of 149 Hotels in Denver
A recent review
3 of 5 stars reviewed 2 weeks ago
LatigoJoe Denver, Colorado
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386 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent one night at the Brown Palace and the second at this adjacent Holiday Inn Express.. This hotel had recently been taken over by Holiday Inn. We stayed Jan. 4th 2015 at the Holiday Inn. Before we got our room we found out our reservation was lost even though we had a confirmation number. I do not feel that... More 

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Travis M, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear LatigoJoe, Thank you for taking the time to post a review for our hotel. Please accept our sincere apologies for the issue you encountered with the noise at two in the morning. We are truly sorry that you were inconvenienced by this issue and that your stay was impacted. I have spoken to my team and we are working... More 

Fort Collins, Colorado
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel the day after Christmas and when I booked it, it was a comfort inn turning into a Holiday Inn. I was aware of the change and I have stayed at the hotel in the past as well a couple times. The hotel is still nice the remodel is awesome and I love the corner room... More 

Was this review helpful? Yes 1
Travis M, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear JoelR, I would like to thank you for taking the time to share your feedback with us. It was disappointing to learn that a member of our staff had failed to display the warm and genuine service we stride to deliver. Please be assured this behavior is not typical nor acceptable. Your comments and concerns will be most useful... More 

Saint Paul, MN
Top Contributor
110 reviews 110 reviews
71 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this property when it was a Comfort Inn and 4* ratings; didn't find the same level during our 3-night stay. When we finally located the lobby [it's a turn from a main street, not so obvious], the bellman from the "sister" property, The Brown Palace, was terrific and helped us get our piles of stuff to the room.... More 

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Travis M, General Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear Samcat1, I would like to thank you for taking the time to bring these issues to my attention. Since you have departed from the hotel I have been working very closely with my Security team to ensure all our fire exits doors are in well working order and properly closed. Since the conversion we have been making a conscious... More 

Calgary
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was switching to Holiday Inn Express from a Comfort Inn. Lots of construction going on with little concern for guest. That is probably complete now. The location is great, just off Sixteenth St. The gym is well equipped and everything worked. The room was small but that was expected given the price. The only thing I was concerned... More 

Was this review helpful? Yes 1
Travis M, Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear jaykayCalgary, Thank you for taking the time and sharing with us you experiences while staying at our property. We are very excited about the renovations and what they will bring to our guest. I am going to make sure I speak with my engineering team and housekeeping team about checking those sliding doors so we can stay on top... More 

Denver, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for one night and it was great! The room was up to date, everyone was very welcoming, and i felt very comfortable. Will definately be back soon. The only downside was parking... other than that i highly recomend it to anyone.

Was this review helpful? Yes 1
Travis M, Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear jccarlos08, Thank you for taking the time to leave us with your feed back I will share this with my team. For the next time you stay with us please contact the hotel directly and inquire about our stay and park rate this rate has parking included in the rate. Thank you, Travis More 

Dubai, United Arab Emirates
Top Contributor
80 reviews 80 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed December 11, 2014

I was a bit hesitant about my stay having read some of the comments. I was assigned this hotel by the Fulbright selection committee because it is next door to the meeting offices. Anyway, I arrived super early, so obviously my room wasn't ready. The young man (DAvid?) at the front desk invited me to sit down & use the... More 

Was this review helpful? Yes 1
Ithaca, New York
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 21, 2014

Thankfully we were able to cancel two additional nights, because this place left us feeling cold. The style of the rooms is industrial-modern to the point of utilitarian. The bathroom had next to no counter space, though there was plenty of room to work that in. Although the room wasn't cold, we both felt the need to wear a jacket... More 

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Greenville
Top Contributor
73 reviews 73 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 14, 2014

Location is GREAT pleanty of places to eat and things to do. The rooms were clean and the staff is very nice. I usually dont stay in comfort inns but this was a good experience. This was my first time in Denver and not what I expected. Anyways, breakfast was free and the serving staff were very nice. However the... More 

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

My family stayed here 2 nights over the weekend with our 2 year old son. The property is located a block off the 16th street mall but is accessed of Tremont not 17th like the gps would have you believe. Self parking is really not an option, so the daily valet charge is mandatory. The valet crew were all hustle... More 

Was this review helpful? Yes 2
California
Top Contributor
123 reviews 123 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed November 2, 2014

We were in town for a quick overnight stay. The location is excellent good and close to the 16th St. Mall and the Capitol. Our room was a king bedroom and it was small but had a small couch. It looked recently renovated and the marble bathroom was a surprise. The breakfast was enough and the voffee ample. The front... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Denver Downtown

Address: 401 17th Street, Denver, CO 80202 (Formerly Comfort Inn Downtown)
Location: United States > Colorado > Denver > Central Business District , Downtown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Denver Downtown 2.5*
Number of rooms: 231
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Also Known As:
Comfort Inn Downtown Hotel Denver
Comfort Inn Denver
Denver Comfort Inn

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