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Holiday Inn Express Denver Downtown

2.5 of 5
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401 17th Street, Denver, CO 80202 (Formerly Comfort Inn Downtown)
Holiday Inn Express Denver Downtown
Best prices for: 1 room 1 guest
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Ranked #68 of 150 Hotels in Denver
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428 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After three nights, we definitely conclude that this is a hotel we might consider again if we ever go back to Denver. The reception staff were nice, and we had no issues throughout our stay. The breakfast is extraordinary (US standards). It is actually possible to eat reasonably healthy! The room was ok, although we did not get a refill... More 

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Geneva, Illinois
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The room was clean and in a great location to downtown. Everything was in walking distance. The staff was helpful and efficient. My only complaint is that the room didn't have a working iron and it was kind of like jumping through hoops to get one to work, but if that is my only complaint about a stay, I would... More 

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Dallas, TX
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Great location. Rolled in at midnight and check in was swift. Probably the smallest hotel room I've seen in 20 years. (Hotel booked by client's travel person) Bathroom reminds me of prison, toilet practically under the small sink. No place to put toiletries. Bed was clean w/ firm mattress. AC has no control for fan and the room never got... More 

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Los Angeles, California, United States
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay in a lot of Holiday Inn Express hotels and they are pretty much all about the same. This hotel appears to have recently taken over an old Comfort inn. Only real complaint were the bathrooms were quite small and not much sink room to put things on. Biggest plus is being just a block from the 16th Street... More 

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Level Contributor
311 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a bit of difficulty checking in, getting our car valeted and our luggage up to the room due to there being an event in the area that evening and they were very busy. I really expected the hotel to be loud given how busy they were, but it was very quiet! The rooms are a bit on the small... More 

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Hobart, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

It was very hot but I got an early check-in and a fridge and microwave within minutes for no added cost.....very central and very helpful front desk...complimentary breakfast was great and welcome..rooms clean and fresh.

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Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I haven't stayed at a Holiday Inn in years. I'm in Denver for a meeting, waited late to book my hotel so when I found out that the overflow hotel was the Holiday Inn Express, I was disappointed. However all of that changed from the moment I checked in. The front desk staff were very friendly and helpful. They gave... More 

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Santa Clara, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

No hot water in our room. Called front desk, they said they would contact Engineering. No one ever showed up. We had wanted to take a shower before going out for the evening but had to forgo that plan. When we returned, the water was just lukewarm. When we checked out we overheard another gal complaining about the same issue.

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BPManager, Front Office Manager at Holiday Inn Express Denver Downtown, responded to this review

Dear Wendy S, Please know we greatly apologize for the inconvenience you experienced with the hot water. Please know that we are resolving the situation. Comfort is a main priority and we regret that we have fallen very short of it during your stay. We hope that this will not deter you from joining us again. Sincerely, Front Office Managing More 

Mountain Home, Arkansas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was a very good place to stay. I loved the location and the sister property was the Bomb!! The Brown Palace was directly across the Street. Great food and a super piano bar! Breakfast was nothing to write home about, but included, so what do you expect. Beds were very comfortable and room was very clean.

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