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Sheraton Denver Downtown Hotel

#68 of 150 Hotels in Denver
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1550 Court Place, Denver, CO 80202
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1 room 1 guest
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Sheraton Denver Downtown Hotel
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1,760 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

What an awful hotel. It's dated in many ways despite being "recently renovated." Nearly all of the staff simply does not seem to care. The elevators were constantly out of order. The staff in the restaurant was in attentive. Oh and for what you're getting, it's expensive. If you're going to Denver, DO NOT STAY HERE. It's an absolute JOKE... More 

Was this review helpful? Yes 1
Chuck S, Manager at Sheraton Denver Downtown Hotel, responded to this review

Dear Traveling M, Thank you for taking time to share your experience with us. I would like to dig deeper and understand more of what occurred. I definitely don’t want any of our guests to depart our hotel with the feeling that our staff doesn’t care. To that end, I would like to speak with you directly, determine whom you... More 

Upstate NY
Level Contributor
135 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent three nights at this hotel while attending a conference. I was on the 20th floor the tower building and my room was very, very quiet. I rarely heard any noise from accompanying rooms or the hallways. That was a pleasant surprise. The mattress was incredibly comfortable and the thermostat worked well. Only downside of my room - there... More 

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Dodge City, Kansas
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My first impression during a 4 night stay was terrible. The parking garage under the plaza was awkward at best, downright scary at worst. I came in on a Saturday and it was completely full, there were times I wasn't sure I could squeeze the mini-van through but luckily didn't end up scraping anything. I did however like that the... More 

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Nebraska
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed two nights for an on-site conference. Check in took over 30 minutes, only one agent working (for non-preferred customers) -- finally a second agent came out to help out. Was satisfied with room, only complaint was the bathroom did not have a ventilation fan -- first hotel I've stayed in that didn't have one. Room was clean, temperature was... More 

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Chicago, Illinois
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love this hotel! I stay here about 4-6 times a year and never have any complaints! The staff is always fantastic and very welcoming. The rooms are always extremely clean, as well as the rest of the hotel. I always look forward to my stays here, they never disappoint. Plus, the location, right on 16th st is fantastic!

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Peoria, Arizona
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

if you want to stay downtown Denver, the Sheraton is in a good location and easy to get to. Like most downtown hotels you pay a premium. The staff work hard to make your stay special. Hotel was very clean, staffed, and maintained. Our room was spacious, bed, pillows, and in room amenities were also nice. Wifi was free with... More 

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Woodland Park, Colorado
Level Contributor
95 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

The general areas were nice, with decent restaurants, and coffee options and the location is right on the 16th Street Mall so there is a lot to do in the area. The room was a bit odd. There were some old water stains and cracking paint on the ceiling and I had to put the shower back together to make... More 

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Winston Salem, North Carolina, USA
Level Contributor
381 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 1 week ago

My favorite aspect about this hotel was my bed. It was very nice, soft and the linens seemed high quality. Otherwise the property seems pretty average. I was in the tower unit, which is connected to the main property by a walkway. In the future I would request to be in the main hotel.

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North Carolina
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I accompanied my husband for a conference held at the Sheraton Denver Downtown. The hotel was beautiful inside with a clean and spacious lobby. Check-in was quick and employees from desk clerks to maids are friendly. The room was very clean and offered lots of space. The bed and pillows were comfortable. There is a coffee shop - Peet's in... More 

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Connecticut
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is in a great location with many shops and restaurants nearby. Rooms overall size is good. Stayed in Tower and bathrooms are so small you have to close the door to move around. Shower was weak and shower head needed to be replaced. If you want the downtown experience its a good location. Rooms leave a lot to be... More 

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Hotel Review Summarization

What travelers say

  • Street mall(41)
  • Very nice(16)
  • Room service(12)
  • Great location(11)
  • Tower buildings(7)
  • Breakfast buffet(5)
  • Convention center(5)
  • Front desk staff(4)
  • Friendly and helpful(4)
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Chelsea Suite (42)
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Pool (19)
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The Hotel (81)
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Traditional Double (31)
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Traditional Two Queen (35)

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