confirmation clearly stated "rate includes free breakfast buffet for two". Desk clerk said it was mistake - refused to honor. Manager said he would make it right then called our room to say he thought we were "someone else" and he would not honor. Finally went down the street for breakfast. Next day after threatening to dispute credit card charge... more

This hotel should not be a part of family vacation. It's run down, smelly and not part of the Cherry Creek section of Denver that is upscale. It is located within walking distance of several strip clubs and there is a sex swapping club booked in the hotel on weekends. more

An average hotel. Check-in guy was friendly and helpful. Room was well furnished. Bed too soft for my taste. WiFi worked and was fast. Breakfast was the usual - but annoyed me by being hyped even more than usual. The elevator featured christian music. more

Arrived for a weekend with the family . 1st) Check in using priority club and all we were offered was free local calls. After getting in the room I return to the front desk to ask about some other services that go along with the club and a new clerk gets me the correct priority club package. 2nd)the room was... more

I stayed at this hotel Sun-Thur for 6 weeks in a row and would have stayed there another six months until I checked the Priority Club site and found out they were not giving me points or credits for my stays! Club Reward said that this was because I was getting the "negotiated rate" from the client I am doing... more

We booked a suite for me, my husband, son, and mother to stay in, with the hope that the suite would give us all some extra space/privacy. Well, it was technically just one big room with a "wall" (it didn't even go all the way up to the ceiling) separating the bedroom from the living room area. There were no... more

We came across this room when we were driving around Denver in the middle of the night trying to find an affordable hotel room. This hotel has free parking, however, you need to be there early or have a very compact vehicle to fit into their spots. The room was nice-looked like most of it had been recently updated. The... more

Booked through hotwire although my husband is priority club platinum member so they gave us an upgrade and free breakfasts. Room on 9th floor was amazing, looked like it was refurbished. Breakfasts were very good. Ate dinner there one night, it was fine.. Overall very satisfied more

I spent 4 nights in this hotel in November and it was a really great experience. The floor buttons on the elevator can only be operated with your room key and while this was slightly difficult with shopping bags and leftovers, it was a pleasant security bonus. The staff was amazing!! They went out of their way to be helpful,... more