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Holiday Inn Denver - Cherry Creek

3.0 of 5
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455 South Colorado Blvd., Denver, CO 80246
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Holiday Inn Denver - Cherry Creek
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Ranked #63 of 149 Hotels in Denver
A recent review
5 of 5 stars reviewed 5 days ago
Lost-inthewoods1122 Antonito, Colorado
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333 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Antonito, Colorado
Senior Contributor
31 reviews 31 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was really impressed with a gentleman named DJ. He took a reservation and checked us in. I was in town for the cannabis cup knowing that he put me in room 420. We had a really good laugh about it. Room was clean. I had no complaints. The parking was a little bit of a fiasco when it was... More 

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VTPM, Guest Relations Manager at Holiday Inn Denver - Cherry Creek, responded to this review

We appreciate your comments and value your stay. Thank you very much for your feedback. More 

uk
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Typical Holiday Inn, you know you will get a good clean room although at a relatively premium price. Location at Cherry Creek sounds good, but there is not much around the hotel, so you need wheels. Free secure parking, car wash next door!

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VTPM, Guest Relations Manager at Holiday Inn Denver - Cherry Creek, responded to this review

We appreciate your stay and your comments. We provide a wonderful, convenient and complimentary weekday shuttle service within a 3-mile radius. This allows you to reach and venture out further if you choose to explore everything Denver-Cherry Creek has to offer. Our property has many options within walking distance for sights, restaurants and bars including City Set (over a dozen... More 

Aberdeen, United Kingdom
Top Contributor
268 reviews 268 reviews
75 hotel reviews
157 helpful votes 157 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Firstly as you arrive its not obvious where to park and eventually you realise its underground in whast appears a relic bunker from the cold war, bare concrete and rough.... The lifts to reception are dated, keycard needed to reach the bedroom floors. Decor is shabby, reception was frankly nowhere near the standard of any other IHG hotel I've been... More 

Was this review helpful? Yes 2
VTPM, Guest Relations Manager at Holiday Inn Denver - Cherry Creek, responded to this review

We appreciate your comments. Our property although, has been recently renovated and our rooms and public areas are in impeccable condition. We apologize if the décor and safety features were not to your liking, however, we will take your comments into consideration for our next renovation. We appreciate your feedback and thank you for your stay. More 

Bradenton, FL
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I recently stayed here on a business trip. At first glance, the hotel seemed very nice. That is until after my first night's stay, I realized my room had bed bugs(#207). I was moved to a different room to shower, and then had to have the inconvenience of moving hotels because I did not feel comfortable staying here. In addition... More 

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VTPM, Guest Relations Manager at Holiday Inn Denver - Cherry Creek, responded to this review

Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I want to assure you our hotel is very proud of its level of service, cleanliness and quality of its product. I would love the opportunity to regain your faith in the Holiday Inn Denver - Cherry Creek... More 

Warren, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed a week here from March 15 to March 22nd as our daughter was in Denver Health Clinic. The staff was always most kind to us and did their best to meet all our needs. We especially appreciated the hotel shuttle service so these Pennsylvania country folks did not have to drive to the Clinic every day!! We are... More 

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VTPM, Guest Relations Manager at Holiday Inn Denver - Cherry Creek, responded to this review

Thank you for your comments regarding your recent stay. I am glad to hear the hotel associates were consistently excellent. We will share your comments with the staff. Thank you again for your comments and your business. More 

Virginia
Top Contributor
56 reviews 56 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Overall, the experience was not that bad, but several things detracted from a great experience. Darkness of room score: 6 out of 10. Towels: 5/10. Room furniture: 8.5/10. Gym: facilities get a 7/10, but upkeep gets a 4/10 (no wipes, water warm, AV controls/setup was inferior). Pool was nice but roof was leaking. My room was not available and the... More 

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VPerozo, Guest Relations Manager at Holiday Inn Denver - Cherry Creek, responded to this review

Thank you for your feedback. We appreciate your comments and look forward to improve the areas you mentioned in your review. More 

Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is the best hotel in Denver. The Holiday Inn had very clean rooms, and some of the kindest staff I have experienced at a hotel, and I travel often.The pool and workout facility was beyond expectations. There are free weights in the weight room which is very uncommon.

Was this review helpful? Yes 1
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review

Thank you very much for your wonderful comments regarding your recent stay with us. I am pleased to hear you enjoyed the clean rooms, pool and fitness center. It is also great to hear that the staff was friendly and kind. The next time you come to the Denver area we hope you stay with us again. Thank you for... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2015

This hotel is in the convenient and fun Cherry Hill neighborhood in Denver. The hotel was clean, comfortable, and very nice. The air conditioning was not working, but it was a cool night in Denver so this was not a problem.

Was this review helpful? Yes 2
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review

Thank you very much for your comments I am please to hear you enjoyed your stay and the hotel. We appreciate your comments and your business. More 

Bartlesville, Oklahoma, USA
Top Contributor
92 reviews 92 reviews
28 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed March 14, 2015

We like to stop at Cherry Creek Mall as we drive through Denver and thought we would try this hotel. It's close to the mall, but in the middle of March I wouldn't think they would shut down all the air conditioning on the entire floor. It was about 76 in our room all night and they said they would... More 

Was this review helpful? Yes 1
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review

Thank you for your comments regarding your recent stay. I apologize for the problems you encountered during your recent stay. The shutting down of the chiller was a planned event and everything was scheduled months out in order to replace the old chiller. The weather however did not cooperate with unseasonal warm temperatures.I apologize! More 

Denver, Colorado
1 review
3 of 5 stars Reviewed March 1, 2015

While the Holiday Inn was a very nice hotel and we enjoyed our one-night stay, the customer service could use some improvement. The front desk agents did not make us feel welcome and did not always seem willing to help us make our stay more enjoyable. The highlight of our trip was by far, the comfortable beds. And the low... More 

Was this review helpful? Yes
jdilley, General Manager at Holiday Inn Denver - Cherry Creek, responded to this review

Thank you for your comments regarding your recent stay. I apologize for the inconveniences you encountered during your stay. I am very concerned about your comments regarding the front desk agents, we usually get very good reviews on the attentiveness and friendly attitude. I will share your comments with them. Thank you again! More 

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